I needed a last minute transport from Springfield to Saint Louis Airport for a guest with only…read moreabout 4 hours notice. Received great communication before and after the pickup and once they arrived. I would recommend their services to anyone in need of transport. Will be using their services again.

Reliable friendly fast and on-time. Would use again. Great small business. 5 stars. No notes.read more

We have used R- Squared Transport in Springfield Illinois twice. They were on time and very kind…read moreand courteous. I highly recommend them.

On time. Very nice gentleman…read more Got me to St Louis safe and sound. So much easier than driving and paying for parking.

Flexible, clean, courteous, and affordable transportation from many airports in Springfield , St…read moreLouis, Peoria -as well as 5 other states!

I want to share about the outstanding service I received recently at the Travel Shoppe in…read moreSpringfield, IL. I walked into the Travel Shoppe without an appointment. Jill Bowen listened as I told of my frustrating, failed attempts to book tickets online. The travelers include me, my sick friend and her elderly father and our needs exceeded the limits of DIY travel sites. Jill went to work and resolved everything by the end of ninety minutes. Yes--ninety! It wasn't me; the situation really was complex! (I felt much less stupid when I left.) Because of Jill, my longtime GF who's now battling cancer will see her wish come true. During the 3 1/2 months my friend was hospitalized--from February until June--what kept her fighting to survive was fantasizing about a trip to Destin in October. She dreamed of renting a beach house for the family and friends who've been taking care of her. Many times it appeared she would not live to make this trip. I should add that she is only 54. It is now eight months after diagnosis. My friend has achieved remission but remains terribly weak as well as walker/wheelchair dependent. The aftermath of chemo and radiation have been so much worse than we imagined. It takes many months to recover--even to resume eating. Yet, she's hellbent on following through on her October dream. Jill Bowen worked out bringing the dream to fruition from finding flights out of our city's small airport, to arranging for wheelchair assistance at all the airports and obtaining travel insurance that covers pre-existing conditions. I had no clue the policy I might have bought online would almost certainly refuse to cover us all under the circumstances. Twenty years since I last used a travel agent, I was shocked to find they still don't charge clients. Nonetheless Ms. Bowen treated me as if I was paying her a thousand bucks an hour although I was actually sucking up a ton of her time over low-yield airline tickets. (I'm pretty sure American Airlines won't reward her with a hefty bonus for booking three passengers, two of which have inconvenient special needs!) I signed up on Yelp just to post this review. Kind people deserve recognition. Jill Bowen is a gem and The Travel Shoppe is awesome!

In the summer of '25 Jill Bowen assisted us with the booking of a newly month long stay in Africa…read more(safaris) as well as our flights to and from. She was amazing. Very patient and helpful. She personally secured our multiple visas when we ran into glitches securing them on our own.

SPI, you shocked me - your airport is easy, stress-free, you have comfy seats in the waiting area,…read moreand excellent AC in the heat. 10/10 this airport is excellent.

It had been years since I flew directly in and out of SPI until a couple months ago. I booked a…read moreone-way flight less than 24 hours before my departure time and was able to fly American with a connection in Dallas. This was exciting as many many years ago the only options were connections in Chicago and that can always be hit or miss because of weather. There are two terminals and you can tell they've added new chairs that were super comfy. As another reviewer said, the security check made me laugh as I agree they must be so bored all day. I have the new "real ID" and the ladies working the check in spot got some leaflet out to verify my states drivers license and then were discussing it while shining some weird light on it. This airport still offers free parking which is unheard of these days. No need for the cell phone waiting area, you can actually park and walk inside to greet your loved ones as they arrive to SPI. :-)