Originally schedule with Sandra Raichart, was excited to finally begin therapy again. I was told telehealth worked and started seeing her. I caught Norovirus from a sibling and was actively vomiting before my session. She told me 15 minute appointments are typical, but you can always request a longer session if needed. At the end of my session she told me I can wait until I wasn't sick anymore to schedule another session and I did just that. Once feeling better I texted the office number to schedule and was told I'm no longer a patient and cannot schedule. I was confused because as far as I knew, I was a patient and was told to wait. I received a call from Sandra and was told the concerns I'd texted about weren't something their office focuses on and I understood and never wanted the concerns worked on in her office, just some guidance on my first steps on what to do/where to go. I received a email stating I chose to cut the session short as I was "not feeling well," which I wasn't, I had Norovirus. I was also made to feel bad for them "graciously" making an exception to see me via telehealth. I was also told I couldn't possibly have what my concerns were based on because she'd seen me "1 1/2" times and how it's great news that I don't have it! It should never be portrayed as "bad" to be what my concern was and I should never be told personal beliefs like if not diagnosed by 5, you probably don't have it. I feel extremely invalidated and belittled. Getting thrown aside and dropped by a therapist because I didn't get better sooner? It's confusing and rude. I wish my telehealth appointment was recorded to prove to the office that I was informed wrongly and I deserve an apology for being told one thing and then made out to seem like I texted out of the blue months later. It's been 2 weeks and 2 weeks of me being violently ill, vomiting, unable to hold down food. I thought finally being able to contact and schedule would be a GOOD thing, but what I was given instead puts an awful taste in my mouth about this office. I promise you'd do better at seeking another therapist than this office. They'll be kind and understanding and then treat you poorly because you asked for advice and didn't schedule immediately. It feels like retaliation for asking about my concern. read more