Our contract was signed with Pool By Design March 22, 2019 to construct a small 12,000 gallon…read moreresidential pool at our home. It is now 19 months later and we still do not have a final permit. Mecklenburg County failed their electrical work over 6 months ago. We have reached out to Michael and Heather by both text and email only to be reassured the issue will be taken care of immediately. You may like their price, but be forewarned. Once they have your money, they are finished with you....just not your pool.

I am a Realtor in Charlotte and to me my home is a reflection of my love for houses and how they…read moreare that little part of the world you can call your own. I tell people to enjoy where they live. Make the most use you can of every square inch of the lot. I am a big fan of the beauty of swimming pools. When showing homes, I often tell people that a pool would look great in this yard and how it can work for them. In Charlotte, our weather is good enough that you can really take advantage of the outdoors year round. I had no intention of building a pool when we started to a remodel and addition project. My contractor looked at me and said, a pool would look good right there while pointing to an almost barren strip of grass. So began our love of pools. I can't tell you all the wonderful things about Pool By Design. Tommy, Simon, Jo and all the contractors were great to work with in building our pool. Our construction job was probably a bit different than most. We added a separate garage and an extensive patio all in a very small area. Home sites just aren't that big in Ballantyne. Just so happened we were dropping a pool in the middle of all of that! The first phase involved digging the pool and creating the base shell. Then our contractors came in an built the garage and patio. 7 months later Pool by Design came back to finish their work. We were a bit hesitant about what we wanted to do with the pool decking. We told Simon what our thoughts were and the team was able to create a distinct look with concrete that made it look as though the pool had been there forever. Beautiful! That was in 2006 / 2007. Since then we have had no issues with the pool except for an occasional bulb burning out, but that has been about it. The back of our house looks out at the pool. We have never covered in the winter so that we can enjoy it every day. If you are interested in building a pool, come by my house and take a look! You'll quickly learn that I am a big fan of Pool by Design and if I ever build another, they will definitely do the job. David Huss Allen Tate, Realtors david.huss@allentate.com

These folks provide great customer service. They helped me with a sweep for my shower door by…read morecustomizing it to fit after the first one tore. Very professional in how they do business.

S&S Building did a great job on our shower ! ! Everyone was so professional and efficient. We…read morecontracted to have a frameless shower installed while we were away on vacation. We were so very pleased when we came back into town and found our beautiful new shower, so big and shiny. We decided to have the HydroShield coating applied to our new shower glass to protect the glass and help with maintenance and we are glad that we did that. We can highly recommend S&S Building to all our friends and family. Jane and Dave

had a drain get sliced on the side of my house. Corey came right away and fixed it. He and his…read morecompany are top notch and super nice too. Kevin (fort mill)

Wetlock Waterproofing does an excellent job servicing crawl spaces. Starting with a free…read moreinspection, complete with numerous pictures, Cory explains what's happening under the house. For many of us, we never climb in there and the pictures clearly showed its condition. From there, Cory removed the old dirty plastic and debris left from the house's construction. He then leveled the ground by hand, so it would be uniform under the new plastic. He also cleaned the surface of the drainage pipes, tacked up loose insulation and wires, and inspected the ventilation vents. He installed the new plastic from the high side of the crawl space to the low end, and laid the seams so if any water was leaking in, it stayed under the plastic. The change was enormous, and the cost was very reasonable. Now the job is complete and we have a clean and dry crawl space. Job well done!

We had some issues with our Masonite siding and needed to have it replaced. Bell Builders were in…read moreour neighborhood doing other houses and we noticed how nice the houses looked after they were completed. I reached out to BB for a quote. Kent came out and delivered a quote and offered finance options. We scheduled the work and the process began. Potable Johns were delivered as well as a 30 yard dumpster. Signage was placed in the yard and materials delivered. The two man crew worked very diligently on the home for several days. Rain storms storms delayed the project but the crew made sure the house was dry. Once the house was complete, we did a final walk through and they made the necessary adjustments. Dumpster and Portable Johns were picked up and excess materials (not much) was picked up afterwards. We opted to pay in cash so we cut them a check once the work was done. I really enjoyed getting to know the workers. Nelson and Nelson did a great job and we are pleased with the results.

The work was good the crew leader he has is his only saving grace-- there was basic punch list…read moreitems that needed to be fixed. The owner is very cold and once he gets you to sign he changes and is kind of seedy. He does not care about you or the fact that there is tons of rusty nails all over the property. " oh yeah that's bad sorry -- so how do you wanna pay?" He Will come by and snap photos through out the project up-rate you mid project with out so much as a call -- So use them at your own risk --

My pool maintenance guy was unable to get my gas pool heater to communicate with my pool control…read morepanel despite multiple attempts. He connected me with Andy from Swift Water and explained to me that he calls Andy for any complicated pool systems issues. He told me he completely trusted him and he was very responsive. Andy came out, diagnosed the issue and had it fixed directly. He was wonderful. Fast forward a few months and I had another issue. Andy came out, identified the issue and told me he could fix it but was reluctant to do it because I needed replacement hardware that Hayward would cover under warranty. Andy filled out all of the Hayward paperwork so that the repair would be covered by Hayward (not me). Again, it would have been easier had Andy just fixed it and billed me for the repair. Instead, he did the right thing and saved me a lot of money in the process. If you need any pool equipment/automation work done. Call Andy with Swift Water. You will not be disappointed.

I don't usually leave reviews, but I must in this case. To give you some background, I had an…read moreentire Hayward system put in originally to automate everything for my pool. I had the pool company put a top-of-the-line system in because I really didn't want to spend a time monitoring everything. It is a larger saltwater fiberglass pool that we went with and we only put it in five years ago. The Hayward system was never that user-friendly, nor did it really tell you what was going on with your pool chemistry. So I was doing the test strips or I kept bringing in the sample waters for testing and was told something was way off. The local Pool company in Rock Hill came out and said my salt water generator was not working properly. They said, however, that everything else seem to be working well. So I took it upon myself too buy a Hayward salt-water generator, and install it myself as it was easy, but the system kept faulting on me, so I called the local pool company and they refused to come out, even though I wanted to pay them, because I did not buy the salt water generator from them. So after searching, I was fortunate enough to find Swift Water and the owner, Andy Shook. He came over promptly and did a lot of testing only to discover that the Hayward motherboard was crashing, and none of the other features were really working, so how the local pool company missed all this I will really never understand. Andy priced out putting in a new Hayward system for me, and it was really expensive and I was frustrated because Hayward has not stood up to test a time in my opinion. However, Andy was able to show me another solution, and I am thrilled. He priced everything out for me and wow, the system we ended up going with was almost the same as the Hayward system, it is such a remarkable upgrade. He installed a product named Poolside Tech and I am in love. It completely monitors my poor chemistry, so no longer do I need to do test strips or bring my pool water in. On top of that it integrated with the Hayward systems that were still operational so I didn't have to swap everything out which saved me a lot of money. The other thing about Andy I found is that he has to be one of the most caring owners I've ever found. He is able to monitor my pool water remotely and noticed an issue and came back to fix it without even me asking. So if you're like myself, and believe you pay for what you get and want quality, you need to schedule a time to meet with Andy and see everything he has to offer. He is a man of faith and old-fashioned business ethics and is so nice and refreshing to see these days. I am so impressed with how things are operating and his system that I wish I could leave a 10 star review on here. Thank you, Swiftwater and Andy Shook

I am a woman of my word. As of April 28th, 2025, Sean the owner has made sure that my project was…read morecompleted correctly. He authorized the electrical to be completed correctly, and he also made sure that new motors were installed so that my blinds would work correctly with the new electrical being installed hopefully I will not have the shutdown issues that I was experiencing. Thank you Sean for coming thru...

Bob came out to assess our current deck and provide options on extending. Was extremely impressed…read morewith his knowledge, honesty and promptness. Other companies haven't even returned my emails/calls!

I highly recommend McToolman Services! Everything you could ask for in a repair service:…read moreknowledgeable, honest, dependable, great repairs at a reasonable price. I would definitely hire again!

We had a fantastic experience with Kevin from start to finish…read more We had a leak showing up in our laundry room and were having a tough time figuring it out since it wasn't happening when we were doing laundry and it only happened certain times when it rained, not all the time. My husband attempted to find the leak when looking at the pipes in the attic, cutting out part of the wall in the laundry room to make sure no pipes behind the washer/dryer were having issues, but eventually came to the conclusion that it could potentially be rain coming into the dryer vent which is on our roof - so if we had an extremely hard rain that came in a crazy angle, our wall was getting wet. So I researched around for someone and came across the reviews for McToolman. Kevin was quick to respond, set up an initial consultation that worked with our schedules, and send us a quote. We were fine with the quote and scheduled for Kevin to make the fix. Kevin came as scheduled and made the repair very quickly. We have had no issues since and appreciate the great job we received in a timely manner at a reasonable cost. I would highly recommend Kevin with McToolman!

Twice before I have been scammed by contractors and or poor quality of work so when I had to get my…read morebathroom done, I was very apprehensive. I'm so glad I found Vince and his crew. They did an amazing job. They were very detail oriented. Kept the area clean and tidy. Communicated! They did what they said they were going to do. I will most definitely be using his company again! Very very happy with the results and the process..

TRC Home Improvements did a fantastic job renovation our 1980's primary and hall bathrooms. Before…read morechoosing someone to do our renovations, we thoroughly researched reviews, visited finished projects and did in person interviews. Vincent Taylor and TRC Home Improvements came out on top and we were not disappointed. From start to finish, Vince and his 2 assistances were on the site each day (not a random parade of workers). We are so pleased with his attention to detail, clean work habits, and his excellent suggestions but also pleasant willingness to do what we wanted. We sure hope to use Vincent Taylor and TRC for future renovations.