0 stars if i could. First they give you a very dirty and messed up apartment. Then when you put in…read morea service request they dont even bother to acknowledge said request or ever send a technician over unless it is a catastrophic maintenance failure. Even then, i had water damage on my floor and the door to the bathroom wouldnt close and the lady at the office said to not let the owner know. It was eventually fixed 5 months after the request. Third when you decide to move out, they keep your WHOLE DEPOSIT even if you left the apartment way better than you found it. Id recommend literally living anywhere else besides here, the whole in-between and move out process was a nightmare.

They have managed my properties for literally years…read more And I've even been a tenant in their properties for three years, two properties, in-between personal home and rebuild, address changes. As a tenant I wasn't happy about final walkthrough not being done with the tenant. I still don't like that. As an Owner, if I don't understand or like something the staff has ALWAYS treated me with kindness and respect and even if I was a little loud or insistent on issues, they've always been resolved to satisfaction. The maintenance office works closely with owners as well as tenants. And staff is always looking to save the owners costly repairs by diligently checking systems on a schedule, for a small charge~handling problems before they crop up.

I wish I had an option for 0 review. Worst management ever. Total reap off. I am still working with…read morethem to sort out more and they are denying everything would not let me talk to anybody. First, move in pictures were posted with pictures taken in my absence. I had to pay and spend 2 days in the hotel before I was able to receive a key which counted towards my lease after I moved into the city for a one year program. I was sent a check out list with strict request for a professional cleaner to do the cleaning with request for a receipt which I obliged. The cleaners charged 400 dollars with pictures of what they did, I was still eventually charged wey more for reasons that the apartment was not cleaned. Pictures posted on my webpage was pictures pre cleaning ( I guess they went in precleaning and took pictures because the apartment was relatively clean.) completely different from pictures sent to me by the cleaners. I have them on my phone. Charged $180 for small sized bathtub, $270 for small sized kitchen, $120 for non existent dining area, $156 for bedroom, plus $60,$80, $90 and smaller amounts for cleaning that could easily be done by a kid of 6 year old which the cleaners did, $420 for paint touch up. I lived there alone as a pharmacy resident and everyone knows that residents barely have time to notice the colors of their walls so only spent the night at the apartment to even cause any damage. Would travel home to my family most weekends. At the end, I had my $1550 deposit taken with an extra bill of $660 dollars posted. I have pictures that without a second look, contradict theirs post cleaning pictures, My move in was horrible with someone warning me not to contact to disturb her for anything after I was without functional laundry machine for weeks. I was too busy to notice but always got the hit whenever due diligence was required. Please beware of Goldstar property Bismarck North Dakota

Gold Star is your average, crappy property management company. They seem decent in the beginning,…read morebut by the end of your lease you realize they are total scam artists. Before we moved in I asked that they remove an old wooden playset that was falling apart. It had holes in the floor, nails and rebar sticking out. They removed it but left a small retaining wall with a huge piece of rebar sticking out. A month later my cousin was playing fetch with my dog in the backyard. My dog lep over the retaining wall and ripped his chest skin open on the rebar. It cost me over $400 in vet bills and they refused to help pay for any of it. Then it took their maintenance man over 2 weeks to come fix the retaining wall properly (I had already hammered it back into the railroad tie.) and remove the rest of the unsafe staircase left in the backyard. I noticed that the garage door opener didn't work and the garage door didn't lock. They never came to fix it. I had to leave my garage unlocked and unsecured for the entire lease. The place was filthy, dirty when I moved in. I cleaned the whole place to my standards. My mom even came over with her pressure washer and did the driveway and both front and back porch. I also cleaned the place when I moved out, also had the carpets cleaned but they still charged me a $200 cleaning fee. When I called to speak with Stacy about the charges she was incredibly rude and belittling. She spoke to me like I was a stupid child. They also charged me for an outside light bulb that was not mentioned to me at my move out inspection. Stacy also revealed to me that the home owner was going through a divorce and had to sell the place. Very unprofessional behavior, disclosing the owners personal information like that.

I am a property owner. They don't deserve One Star. I would never recommend JR Rental to any…read moreproperty owner to take care of their property. I had J R Rental manage my property with the same tenant for about 5 years. When it was time for a new contract for the tenant, J R Rental told us not to raise the rent because we had a older home and the market in Killeen was flooded with new one being rented. Well, we believed what was told to us. So, we ended up taking the house back. The cleanup and the price they charged us for the cleanup was not worth it. Granted the tenant left my house in shambles and a lot of trash had to be removed. $850 deposit from the tenant was taken and $1900 for us. What we received was shorty work at it best. $600 + to clean the yard. Bamboo's growing like wide fire in my back yard. They Just cut down, not removed, just cut down the bamboo. Of course, the bamboo grew back. Bloggies of paint, where the wall was supposed be patched up. Tiles that were not cleaned, the gout looked like it was black. Shower had mole and gout in the shower was never repair. That was just on the glance as I signed to take my property back. I asked about yearly inspection on the property and I was told they give these to the tenants, but shouldn't the owner have gotten a copy of the condition of the house? Once we started the cleaning, it was obvious that the house was not rentable. The only people that would rent it was the one's that was in it. There was serious water issue in both bathrooms. Water was leaking from the shower and under the vanity in both bathrooms. We had to get own our knees to clean the gout. The gas company would not turn on the oven. It was dangerous, it would only go from 350 degree and up. So, we had to replace the oven. The seal around the refrigerator they put in, was molded and rotten. I am so overwhelmed by the condition J R Rental return my house in. I would never recommend them to an owner to take care of their home. All they did was collect money.

I have JRs manage my home in Copperas Cove. I live in California and have relied on them to manage…read moremy home for years. If there was a 10 star rating I would give them one. They have been fabulous! Never an issue, prompt, friendly, communicates great and handles issues promptly. I would not recommend anyone else to manage a home in the area. They are the best!

If I could give this rating zero stars I would. Chris the owner is by far the most unprofessional…read moremanager ever. His nasty attitude and lack of concern for his tenants is the worse I have ever seen. He's late with fixing problems he won't even answer the phone majority of the time. Lets start with the fact he's a liar. He doesn't accept personal checks yet does not set up online rent payment because he's too cheap to pay and maintain the website so he tries to charge an additional 3% service fee if you pay by debit or credit card. Make sure you have a reciept for all payments. One time he lost my cashiers check and accused me of not paying my rent despite showing him proof of payment. It took my Husband to go to the Ft Hood legal office to get that cleared up without him charging late fees or marking my credit report. When ever appliances are in need of repair he replaces them with used, sometimes broken parts because he doesn't want to spend the money on new replacements. It often takes multiple calls then he finally sends someone to make the correct repairs. Often following threats of accusing me of breaking the equipment using the owner's name. The unit he rented to me was in a horrible state, it sat empty for more than six months, with the hot Texas heat the grass died and turned brown. It was adressed and annotated in my move in checklist, yet he told the owner I destroyed her lawn. The unit was covered in dust, fixtures were broken when I asked when he was going to come an make the repairs he would dodge my calls. The owner on the other hand did not make the situation better, I felt like I was stuck in the middle of their drama resulting in me losing my deposit. As a Fellow Soldier she was more concern with collecting a check than addressing the issues that was brought up. Because of her I will never rent from another Soldier again. The employees are very polite, I rather deal with them. The compay is a complete scam. Go rent somewhere else, they will steal your money and scam you out of more money.

If I could give 0 stars I would. Terrible experience renting from this company…read more Good luck getting maintenance to come repair anything. Unless you harass them every week about a problem, they won't bother with it. And when they do complete repairs it's typically the cheapest solution. For example, the house has security cameras that functioned for about a year and then stopped working. Their solution was to put in a peep hole in the door. Their customer service is severely lacking as well. Empty promises and guarantees of calling you back. One even interrupts you while you're talking and attempts to talk over you. Don't sign, waste of time, money, and energy.

First off, This…read moreplace is a horrible property management company. While I have had my property with them it has never been checked on. They have allowed for tenants to smoke, bring unauthorized dogs, tenants. They allowed for my property to be damaged so badly that it is not rentable. Causing upwards of $3,000.00+ damage. All while not allowing me to know about it. The crazy part you could see from the outside that it was not being taken care of. Please STAY AWAY from Kim, Lisa or Amber they are all horrible business people. Don't do business with "that realty place"

Don't ever pay these people anything for an application they will rip you off of a lot of money we…read morewere taken for $150 they didn't disclose some rules or information when we confronted hershe got real snooty with us they are horrible people please don't go here

I don't understand how you're even in business. If I'm calling to inquire about what rents are…read moregoing for and you can't even give me a ball park and your response is that that's only information for your clients, how do you expect to bring on new clients. I gave you a specific address with bedroom count and condition is turn key but still reluctant to provide market knowledge as the "professional" in the area....

It's not the best or the worst company; it's just average…read more A few things I don't particularly like about this company: 1. Shared maintenance fee - I believe taking care of normal wear and tear situations should be on the homeowner & not the tenant, especially when I know I'm not doing anything to purposely damage the home. If I were a homeowner, I'd incur all costs associated with normal wear and tear of my home. With this company, I have to pay every time a maintenance person comes out to repair an issue that likely existed before I rented the place. It just seems like another way to nickel and dime tenants already paying exorbitant rent prices and just trying to keep a roof over our heads in this terrible economy. 2. No contact with the office after 12 - You can't reach anybody in the office after 12 and have to wait the next day BEFORE 12 to be contacted by company staff because everyone is out "checking on properties" after 12. What kind of company doesn't have a receptionist in office to answer phone calls during business hours or some other type of communication portal where tenants can reach staff for general, non-maintenance related questions/issues? Then, when you do speak to someone, sometimes you don't get a thorough explanation that helps you understand what you need to do as a tenant or a response that seems like the company cares about you as a customer or person. If I could've found a comparable rental with a different company within the short amount of time I had to move, I would've. I believe there are better options out there when it comes to rental companies.

very unfair.. no trash cans to put our trash now we are on the way to get a lease violation because…read morewe have no where to put our trash?? and there was complaints on top of that from other properties where we was putting our trash at.a few months later we had our own less than 2 months it was gone because the company couldn't afford to pay..

I believe in equality, and you know I feel dèeply violated by Goldmedal property. They take care…read moreof their own. We're a Multi numerous of things. You can't show favoritism to your own whether it be race, sexual orientation, culture , etc. Im an immaculate cleaner, and for them to take my deposit & charge me for wear and tear damage, items & damage that was alrready present I could'nt believe it. They gave me notice that the owner didnt want to renew after 4yrs;not true they wanted me out.They wanted me out to move someone else in. In the middle of the Christmas holidays I had to find me a place & move. 1 week b4 moved out I found a place. Next I had to get money for deposit & 1month rent. I am disabled and I had to move 80% by myself going up and down stairs with no car. I think I was a good tenant. Have a reason to put someone out. Its time to stand against landlords like this. I didn't receive deposit letter until 4-6 months afterwards. I reach out to Goldmedal in reference to the deposit and charges no response. I will be reaching out to the Governor of Texas, and advocating against landlord unfairly taking deposits, and removing tenants. More laws and regulations need to be in place to protect the tenants. If your on a fixed income or Hud dont rent from them. I had 5 week notice close to impossible to come up with the $s. Agencies assisting the homeless with rent dont send people over there. They're contributing to homelessness & hardship putting folks out for no reason. If I wasn't a fighter Id of been on the streets. Who wants to help you during the Holidays? No luck on my Gofundme.

We were initially conditionally approved, then later denied after being asked for additional funds…read morethat were not clearly explained. The process felt unclear and frustrating for my family.

Blessed Properties has been renting out my "homes" for me for the pass few years…read more "A one stop shop" says it all, if you have a home that you want to rent out..... they have everything you will ever need, like: -cleaners to get it ready to show. -handyman on call for repairs. -realtors when your looking for that next tennant. I still live here in killeen, and i sleep good at night knowing that Blessed Properties is manging my rental.

I rented from Hord rentals for over 2.5 years(March 1,2012-August 2014. During this period,I filed…read morecomplaints continually about,the lack of proper working Air conditioning. They evicted me after, I purchased a window AC unit with,rent monies. Totally legal in Texas Also,They wouldn't repair my toilet,leaking refrigerator.

From the owner: Hord Rentals and Johnson properties is a family owned and operated property management company…read morelocated right in the heart of Copperas Cove Texas. Established in 1992, we take pride in offering an affordable family friendly environment and a peaceful place to call home. We offer sixteen properties that consist of multifamily units, four-plexes, du-plexes and single family homes. All properties are undergoing a face lift and updating. We are also under new management. Give us a try today, I guarantee we will not disappoint. A+ Rated on BBB, Member of Central Texas Apartment Association