Great service for a car wash ! The two boys there were friendly and had a great sense of humorread more

Man those vacuums really do suck!! (Pardon the pun )…read more But for real though, I visited this establishment yesterday. Let me say, the service menu is user friendly, and the variety services are reasonably priced. You even have the option to use a gift card or type in a promotional code. I have seen where one of the technicians will walk over, and help the driver navigate the menu on the screen, but the young man working must have been quite busy as I only saw one actually walk the lots and putting in work so I understood. Besides, contrary to my youngest son's opinion of my technological ineptitude, I can actually operate most modern day technology with ease - perhaps I will exhibit a few emotional outbursts, but I can get the job done while only slightly cursing like a Sailor. After your sudsy adventure through the self guided, cleaning tunnel, you are given the access to their specialized tools for more advanced detailing. This will ensure the inside of your vehicle is just as polished as the outside. Rest assured if the inside does not match the outside, you will eventually be found out! Excellence is an attainable standard. At Otto's they offers black, microfiber towels for the the drip drops and to knock the dust off if necessary. The hoses stretch and rotate well, and you are privy to different types of hose attachments. Depending on which direction you park; one attachment can be used for the larger, flat surfaces. The other attachment is great for the angles and the intricate details. Also made available is a machine you are able to put your floor mats through so as to rid the carpeting and fabric of the crumblies your ankle biters or fury critters may have deposited in the carpet,. The sand here on the Emerald Coast is unique and doesn't stick too badly if it's not wet, but of course sand tends to get in all the unmentionable crevices of your car so it's great to be able to be so thorough. In Fl, if you aren't careful the salt air and love bugs will do a number on a decent paint job. I was relieved to discover a bottle of cleaner which I'm assuming was window cleaner, I also used it to shine up my tires, clean the rims, and wipe off a few scuff marks. A friend helped purchase this set of tires, so I try to be mindful of their usefulness and what a generous blessing they have turned out being. I also used the spray to get a few residual bugs off the hood & grill. Keeping her clean and shiny helps me notice all the new door dings and scrapes she must have picked up without my knowledge. I couldn't imagine hitting someone's car & avoiding making them aware, but alas I discovered a few yesterday. Hopefully my insurance will help cover the few boo boos that have popped up on Stella unannounced. Take your time in the detailing area as the parking lot is well lit. For those of us with borderline obsessive compulsive type tendencies, paying attention to detail is a joy rather than a character flaw. It is good thing to commit yourself to whatever the task is at hand and work as unto the Lord. Besides, a little sweat, hard work, and elbow grease is good for my Soul. (Again - pardon the pun!) My Dad always told me, "if you have no pride in your ride - leave it outside!" Over the years I've revised my take away on the meaning behind that sentiment. Now, I look forward to taking care of my little Soul named Stella. We've been through a lot together in this past year as co-owner with my father. She has definitely been "rode hard and put up wet" so to speak, but Stella is special to me because my father helped me purchase her. Years ago I had a charismatic NCO from the beautiful state of AL teach me a few things as a new service member arriving to my first duty station in Germany about the fine art of vehicle cleanliness. Recently, my dad took the time to give me a few refresher tips in case all the years of motor pool Mondays didn't drill a long list of proper preventative care and maintenance steps into my head. The protocols aren't too much different for privately owned vehicles but the intentionality behind paying attention to detail is similar, and the motivation is changed a bit. Truthfully, my father has been instrumental in helping purchase 3 vehicles throughout my life, and I now see it as an honor to take care of the things I've been blessed with as they help support and take care of me. Thanks to Otto's for helping me keep Stella clean & serviceable! Oh and I accidentally ran off with one of your towels, but I assure you it was returned today.

I was a walk-in with a leaky tire. The folks were great. They took me right in and fixed my tire in…read moreno time, and charged a fair price. Thanks!

I was having issues with my driver passenger and thought that I might have run over the nail . I…read morestopped at B&'M this afternoon before I m off for my 10 hours driving trip. They took me in just right before they closed .They were very professional and very knowledgeable they dtook my tire out and did the testing and everything only thing that they found was just a loose valve on my tire so changed everything and checked again and now my sensors doesn't keep coming off any more . They didn't even charge me for anything . I really appreciate for their kindness and good customer service as a girl who doesn't know much about the car I feel more safe to go on the road trip and will be back for any future services for my tires and will highly recommend everyone to come and support our local business here in Freeport FL.

I've taken my BMW to L'Orange 3 or 4 times over the last 5 years and received excellent service,…read moreCompetent, honest, and reasonable; what more can you ask for.

My partner got stationed here in Florida, and after moving down here, I was looking for a mechanic…read morewho works on European cars. Back in March, Nextdoor recommended this dealership, so I reached out to schedule an oil change. I called again in May and never received a response. I've also called multiple times last month and again this month, leaving voicemails, and they still haven't returned my calls or responded to my emails. As someone who is new to the area and a military spouse, this has been extremely frustrating. If you're new to the area or military, I would definitely recommend finding another shop. I've now had to drive all the way to Pensacola just to get a simple oil change, which will probably end up being cheaper than dealing with a company that won't even return a phone call. Very disappointing experience, especially for someone just trying to find a reliable European car mechanic in the area.

Honest work at a fair price. Brakes, a fouled windshield sprayer and routine maintenance all done…read morequickly and well. I'll be back again.

Troy and his crew are top notch. I have taken both our vehicles there for routine maintenance…read more outstanding work at a very reasonable price ! highly recommend them.

Ok upon recommendation of a coworker , I told my son who was having a electrical issue. Well Play…read moreground came & picked up my sons car. After a few days machenic George advised would not be worth fixing & what issue was. Well after charging my son over $420 dollars & towing car back. It was discovered they tore out door runner, under desk & steering wheel area & because he choose not to spend well over a $1,000 plus they did not put it back together. I contacted play ground & spoke to George. First everybody who answer phone was rude & George was a cry baby. I explained my son was only 19 & they took advantage of him. Also find out that play ground charges to put your vehicle bAck together after they tear it all apart & get upset if you choose not to let them fix it. Was suppose to be put back to original state. I would not recommend them, they try to blame customers, take advantage of young adults & I'm sure would do it to women also . Nothing more then another greedy & unethical local business.

This tow service picked up my sons truck after it was rolled on the hywy and my son was killed!…read moreThis tow company has some very kind and compassionate people even though I was very upset - they kindly explained things and helped me calm down! They are good people!

First of all the cheapest wash is 22.00, which I gladly will pay for a good car wash because I'm…read moredisabled and can't do it myself any more. But after I went through the car wash it was obvious that it never touched the back of my car. I complained and they had me go through it again. Which did nothing different. I had to wipe down my own car. Very disappointed.

Extremely condescending employees. I don't expect much from an automatic wash, but it is absolutely…read morehorrendous.

Alek is very knowledgeable and really is wonderful. We took our car to him to look at and he found…read moresome damage the auto body shop had missed. He is thorough and just so kind. We are from out of state and weren't sure if we would be here long enough to get the work done, Alek knew that but still took his time to look our car over in great detail. I am sure to recommend to anyone who needs auto detailing. Thank you ALek.

We recently asked Alek to do a wash / detailing of our vehicles. He had done a two year ceramic…read morecoating for us back in Feb. Once again, Alek did an excellent job. He pays attention to details and doesn't seem to miss anything. We recommend his services to anyone looking for detailing or appearance care of their vehicle and will definitely engage him in the future.

This business and honest and ethical. I brought my 2011 Jeep Grand Cherokee Overland to the…read moredealership because the check engine light came on - they told me it was the MDS Solenoid needed to be replace for $1800 and there was a 50/50 chance it's fix the issue otherwise I'd need a new engine. Not a chance I was taking. I called Twin Cities Transmission and explained the issue. After bringing it in they did a great deal of investigation to determine the 4 cylinder deactivation solenoids, intake gasket, and wiring harness. For roughly 1100... it fixed the issue!!! I am so impressed with how clean and organized the office is. I will be going there from now on.

I have used Twin Cities quite a few times over the past 10 years. No I am not friends with them,…read morehave no idea who owns the place. But, they have always done really good work for me with no complaints. Today they replaced the fuel pump on my RAM diesel pickup truck. They got it done the same day, no leaks, no problems at all. Oh wait, you might have a problem parking in front of their shop. They are busy.