I've used this company twice, booking a vehicle through the net, each time going through a cashback…read moresite. On both occasions, I've received my cashback, and on arrival at he premises, my car was ready and of the standard required. Service was attentive and polite, and there have been no problems when returning the car, including one occasion when I had to drop the keys into a secure box when the office wasn't open. Also important is that their prices were the lowest I could find. They've got a very happy customer here.