Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

Friendly service. Different size vehicles to meet different needs. Their beer tours are amazing…read more They also do casino trips to both my favorite casinos. River Rock and Graton casino.

Jim the driver gave an enthusiastic, fact and lore filled tour of San Francisco - complete with a…read morefew trivia musical challenges! Super interesting to learn about San Francisco Super fun to ride around in an old VW van! Jim and his anecdotes made the tour extra fun

My best friends came from OKC and wanted to do this tour. We signed up for a Tuesday at 1:30pm…read more Upon our arrival at the meeting spot, there was ample parking that day at that time. We were picked up in Daisy by our tour guide Caio! We got lucky to where it was just our party of 3 so we got the whole tour to ourselves! Caio was so great! He made our tour process so seamless and he was super chill and informational as well as interesting and friendly! My friends loved it and want to do it again next time they come to SF!

The Good? You get to see many attractions along the route. I got the 48 hour option. I was able to…read morestop at a few of my must-see places on my list while I was in town including The Golden Gate Bridge, Palace of The Fine Arts and Pier 39. It is a bang for your buck and you will save - especially if you didn't rent a car and are ubering around. It's a good value. If the weather permits, it's fun sitting on the top of the bus. Always bring a sweater or coat just in case. I loved the automated audio guide you can listen to with the headphones provided. Learned some really cool facts about the city. The Not So Good? It is a long ride. I would guess about a two hour ride from stop to finish. I did two days and the bus drivers weren't very friendly.

They say every 15 minutes, but it's it's more like every 70 mins. I have been waiting on this hot…read morebus for 30 mins now while the drive is "taking a break". So far I'm very unimpressed! If you say every 15, it should be every 15. I waited 30 mins for the bus to show up at stop 17, it drove 1 mile. Made us switch buses, that took 10'min, then wait for the driver to finish their 30 min break before the buss stars moving. I'm 70 mins in and have gone anywhere and seen anything. And still in a hot buss with no ac waiting for the you shove more people on the buss. Pretty horrible way to start A $300 bus ride.

I highly recommend booking Royal Coach for any of your Las Vegas transportation needs! I booked…read morethem for a corporate event and was so impressed from A-Z. First, Tawny, the Sales Leader, was extremely responsive and helped me understand all of the different bus options. We even got an extremely competitive price for a bigger bus compared to others in the area. (Which I will admit initially made me nervous!) The coordination leading up was very straight forward. Payment terms were very reasonable. The day of went PERFECTLY! Our bus driver, Ceaser showed up 15 minutes earlier than I expected. He was very friendly and polite. Once our guest started showing up, he was very personable and helped everyone with luggage that they had. And the bus was in amazing shape. Top of the line amenities, comfy seats, great air flow, and super clean. There were a few amenities we did not take advantage of but I'm sure they were great too! I hope this review helps you! It's hard to find reviews out there, but we really had such a great experience with Royal Coach and I hope you will too!

Best experience ever.... Best equipment hello Daniel & Sandy you guys have done an amazing job…read more See ya soon I'm back in Northern California just a minor bed bug problem but it's cool company

I did the 8am tour to Muir Woods that stopped in Sausalito. I'm so happy I got to see Muir Woods,…read moreit is really awe inspiring. It was nice to see it with the tour too and not have to worry about makes a reservation there. We promptly left at 8am. And the tour shop does have a small bathroom which is nice to use before you leave. Barry was a great tour guide, he loved taking pictures of everyone and knows a lot about San Francisco. We got out of the bus twice to take pictures on the way to Muir Woods. They were great picture stops and we head nice weather to pose in front of Golden Gate Bridge. Even though I've been to SF 5 times I still loved this tour. I've been to Sausalito before and could have skipped that, there is not much to do in that town besides eat something and look at the bay. Muir Woods is the real gem. We had only 1 hour and 15 min to explore on our own. I was alone so I walked fast and think I got to see more than most in that time. I would have liked more time there. You can add on Alcatraz and the bus drops you off there, or he can drop you at fisherman's wharf or back at the tour shop. Highly suggest this tour company! Very friendly, on time and knowledgeable!

This tour was not anywhere near worth the money. We were supposed to have 1.5 hrs at Murr woods, we…read morewere allotted barely an hour. We were supposed to be able to stop in Sausalito for lunch. We didn't get to do that at all. We got back with 20 mins to eat and get in line for the ferry to Alcatraz so we were super rushed. The tour guide was also in a big hurry from the minute we started. He also yelled and honked at cars on 3 seperate occasions. The stops were all rushed. And the tour was mostly the tour guide talking about music recorded in San Fran. Don't recommend for the price.

STAY AWAY!! Sure wish I had seen the reviews from Jessie (4/24/22) and Anne (7/26//19) before…read morebooking a tour with this company! My review is based on my experiences on 6/26/24. I have sent these comments 2X to Skyline before posting here, and I have received no reply. This company is at least a sham if not a scam... 1. First, there was absolutely no transparency from the company about its "partnership" with Big Bus. My relatives and I waited nearly an hour for one of its orange buses to show up, only to finally ask if Big Bus might accept Skyline's vouchers. Thankfully, we were allowed to board a Big Bus, otherwise we might have wasted more time waiting on orange buses that were nowhere to be seen. 2. Because Big Bus doesn't offer Mandarin recordings, my relatives visiting from China were not able to make use of the tour recording. However, I was assured by Skyline that Mandarin was available on "its buses." 3. Skyline's interactive timetable did not work, and it was difficult to find on the website. 4. There is no way to contact Skyline by phone for assistance despite its SF mailing address, which is the same for Big Bus. Is it really based in SF? 5. If the company is no longer operating its own buses (perhaps this has been the case since 2019?), that should be made clear from the start. In essence, Skyline is really a booking agency while Big Bus provides the drivers and vehicles. The website photos of its buses are totally misleading and are false advertising. I could have saved a lot of time if I had just booked with Big Bus from the start. Plus I could have purchased tickets on Expedia for less than what I paid on Skyline's website. All of this begs the question: what is the purpose of advertising Skyline and Big Bus as separate companies if they are one and the same? Maybe the Better Business Bureau can get to the bottom of this??!!

Very convenient if you want to experience the San Francisco city. The trip covers all the important…read morelandmarks. Highly recommend.

I reached out to Phoenix about 3 weeks before I needed the services and they were quick to respond…read more It was a one way drop off to make sure my bridal party got from the hotel to the venue on time. The pricing was fair and direct, nothing hidden which I appreciate. Our driver was punctual! I even received driver information prior just in case, which helped calm my nerves. Would recommend!

When a friend left his phone on a Phoenix bus after a school dance this past weekend, we called…read moreimmediately (within minutes of the bus departing) to ask the driver to wait or turn around. What followed was one of the most shockingly unprofessional customer service experiences we've ever encountered. Fadi Stephan, who answered the phone, told us there was nothing he could do. When we pressed, he didn't just decline to help -- he lectured us. "You're adults, you need to face the consequences of your actions," he said. At one point, he mimicked my voice. We were stunned. Any reputable transportation company has a lost item policy. The standard practice is simple: when a customer calls shortly after leaving something behind, you make a reasonable effort to help. Phoenix chose not to. What makes this especially inexplicable: after leaving our school event, the bus went directly to Disneyland (six hours away) meaning the phone would be inaccessible until Monday. We weren't asking for a miracle. We simply asked Fadi to notify the driver so the phone could be safely held by the company rather than discovered and pocketed by a future passenger. He refused, and never offered any explanation as to why. If anything, it felt like he was rooting for another passenger to pick it up. We followed up with polite emails throughout the weekend. His written responses were abrasive: "Once again for the 5th time, I will let you know once the bus is back," but even that felt kind compared to his tone over the phone, which obviously doesn't leave a paper trail in the same way as email. Phoenix has lost our business, and we will be sure to share this information with the rest of our school. Please do yourself a favor and find another bus carrier! It's not worth the headache.

Easy to work with, wonderful driver (thank you, Gio!), such a fun way to get around the Bay!read more

Rented a medium size party bus for a bachelor party. On time, clean, and always nearby and quick…read morefor whenever we needed pick up during our night. Dontaye was a fantastic driver, accommodating, and kind. Can't recommend enough for a night out with a large group.

I can't recommend Busloops enough! Avi is amazing to work with. He provides the best customer…read moreservice every single time. Pricing is extremely fair. Drivers are on time and always kind to our students. In the spring we had 6 buses transport students to a conference and it was seamless! Planning bus routes and transportation in general is difficult but, being able to relay on busloops makes it much easier. Thank you!

Busloop helped us out with a last minute booking need. Everything was great. Driver was on time,…read moreprofessional, bus was clean and in great condiiton. Would use again

FREE BOAT TOUR?? Say less…read more Scored tickets on Eventbrite by sheer luck and fast fingers--like, Hunger Games fast. I clicked "register" and two minutes later the entire thing was sold out. The site was lagging so bad it felt like I was trying to buy Taylor Swift tickets, but for a ship. They handed out free Oakland Harbor pins like it was Halloween, which honestly made me feel very official. The tour itself? A+ vibes. The guides were funny, informative, and clearly living their best sea-loving lives. Fun fact: apparently most of the giant shipping boats cruising in come from Asia, and somehow I've passed them for years without noticing the country names literally written on the sides. Who knew? Now the downside: the snacks were a crime. No garlic fries. Just $10 tea and peanuts combo that somehow made my "free" boat ride feel bougie. If you sit outside (which I did because I like wind and pretending I'm in a dramatic movie scene), just know the speakers are basically whispering. But hey, vibes over volume, right? Totally recommend--just bring your own snacks and your best clicking finger.

Every season, the Port of Oakland offers free 90-minute tours if the port in the Red and White…read moreFerry. I just happened to go on the dirt one this year. The weather was perfect and it was a fun, engaging experience. They narrate most of the ride out, pointing out significant ships and places along the channel. You pass Alameda, sail over BART, glide under the Bay Bridge, and cruise by Angel Island. If you listen, you will definitely learn something new. The best place to sit or stand is on the right (facing Oakland). I was inside, because I needed to sit, but there was easy access to the back of the boat. I got some great pics. There is also easy access to the snack bar. They have candy, chips, soda, and other snackables. The surprise offering was cup of noodles, which seemed really popular. They did a brisk business the whole trip. The best parts for me were the cranes, seeing the bridge up close, and check your the lighthouse on Angel Island, particularly the cranes. Shout to George Lucas. He claims the cranes weren't the inspiration for the imperial walkers on Hoth. We all know better. Anyway, be prepared to stand in line a bit before boarding (like at least 1/2 an hour), lots of people, and lots of kids. It seemed popular with families. Time seemed approximate. The tour started "late" and ended a bit late. Nothing too obscene, just don't plan anything immediately following. The tours are popular, so sign up early. Again, it's free, and it's pretty delightful. Definitely recommended.