As my lease was up was looking into a particular model and color at the best deal. Went with Make &…read moreModel with Stephen and he did a great job attaining the car for me with a seamless process from start to finish. It was quick and easy. Contacted by phone and questions and responses was very thorough and responsive. Stephen did a great job of explaining everything along with the process and within a few days was able to get the make model and color that i wanted. Everything was smooth right from my house with the whole process. Relieves the stress and wasted time with actual dealers. Stephen provided great customer service from start to finish. Very reachable and answered all my questions. Pricing was super fair and found the price that i was looking for. Delivery was right to my house and my old car lease was swapped out. Paper work was all seamless and handled all by Make & Model. From attaining the DMV process and going through credit check and insurance i have been very satisfied. Prices were great. Definitely hit on all cylinders. Would highly recommend them and with no doubt use their services again.

J auto body did an amazing job with my truck, you would have thought it was a brand new truck. J…read morealso did gull detail at no cost, compared to what the truck look like before to looking now like a truck just pulled off the lot, I recommend JJ auto body for any auto body and mechanic work.

The Quality and Value for my buck was definetly worth it, Enrique updated and kept me informed. I…read moredidnt have to bother them at all, they truly know their stuff at Bimmer Motors Group I couldn't be more satisfied! I don't usually write reviews, but I had to for this one. After taking my car to several different shops (even ones that ran multiple diagnostics), no one could figure out what was really wrong. It was super frustrating -- until I brought it to Bimme Motors Group. They actually got to the root cause of the issue, explained it clearly, and fixed what everyone else missed. My car is finally back to running perfectly, and I'm driving again without the stress or anxiety I had before. You can tell they genuinely care about getting things right, not just guessing or patching up problems. I'm so grateful I found them and will definitely be back if I ever need service again. Highly recommend!

great service center for BMWs. Staff are friendly and honest about what needs to be done.read more

I recently made the switch from a Range Rover to a Mercedes-Benz GLE, and at first, I thought the…read moredecision would be difficult. I went in just to explore my options, and I had the pleasure of being assisted by Carmen Salcedo. I was very indecisive (I'm a Libra- I can't help it), but Carmen was incredibly patient. She never rushed me and encouraged me to test-drive every option until I found the perfect fit for me: the GLE350. The entire purchase process was smooth, and I left feeling genuinely happy with my decision. Before I drove off, Carmen introduced me to Tyler, who gave me a thorough tutorial of the car. Tyler was extremely informative and kind, which made me fall more in love with my purchase. Overall, I had a great experience and would absolutely recommend Carmen to anyone looking for a stress-free and supportive car buying process.

I had an exceptional experience working with Carmelo Trippa, my Mercedes-Benz salesman. He was…read moreprofessional, knowledgeable, patient, and genuinely committed to ensuring my comfort throughout the purchase process. Carmelo made the entire experience smooth and stress-free, answering all my questions and going above and beyond to take care of everything. It's extremely rare to find a great salesperson who truly cares about the customer. I highly recommend him to anyone interested in purchasing a new or used Mercedes Benz. He provided exceptional service throughout the entire process..

One of my favorite things is Getting complementary coffee at the lounge. It's the only place I go…read moreto bring my BMW for service. I needed my car detailed. I recvd a coupon for deluxe detailing so why not take advantage. It was packed today, I guess post COVID everyone us bringing their cars to be serviced. I always enjoy my complimentary coffee at the lounge n grab a water on my way out. Unfortunately there no shuttle to the train station. The staff is always very friendly n courteous.

Simply awful service. Go to ANY other dealer...sadly this is the only one in Manhattan. I…read more"chatted" with a representative in Service with a question. The "person" said someone would call me. Six hours later, nothing. I called. Person who answered barely spoke English and could not answer my question. She said she'd find someone to talk to me, and I got someone's voice mail. The worst. OH, and this is THE most expensive place on the planet to get your car serviced. I brought my BMW in, they gave me an insane quote...when I balked they lowered the price over $2.000 by "sharpening a pencil".

(English & Spanish Review) I recommend this dealership to…read moreanyone who wants to experience excellent service. The staff is extremely knowledgeable and friendly. The manager Mr Doyle is Courteous, professional and very respectful. I live in Westchester County and I drive pass all the near by dealers because my experience with this Manhattan dealer was so amazing! Thx you Mr Erickson for recommending me to Dylan Doyle. I love my Dodge Durango, thx you Guys! I highly recommend getting a detail as well. Yo recomendó este dealer si tú quieres servicio bien echo, el staff son bien amables y trabajan rápido. El manager Mr Doyle es professional y muy amable. Yo vivo en westchester county y yo voy para Manhattan para my servicios porque me siento bien con ellos. Gracias Dylan Doyle por siempre ser tan atento conmigo!

The best!! Jason and Steve in the sales department were polite, knowledgeable and most importantly…read morefor me not pushy sales people they listened to what I said and were able to find me the perfect Jeep

I bought a used Passat from them and had a wonderful experience. As soon as I got there, I was…read moreshown to the waiting area and given a bottle of water, and within 10 minutes I was on a test drive. It didn't matter that I was buying literally the cheapest car on the lot. They treated me with respect the whole time and really did their best to make the experience a positive one. A special shout out to Julissa. She was the absolute best. She never tried any shady sales tactics or tried to pressure me. She was just a solid person trying to get me the car that worked for me. If you go there, do yourself a favor and ask for her by name. I did A LOT of research on dealerships in the area. SO many of them try to trick you into coming to their lot before jacking up the price, or are dishonest about the shortcomings a car actually has. Don't waste your time like I did. If you're in the market for a VW, just go here. You wont regret it.

When I tried to make an appointment with customer service, the agent became so impolite and…read moreimpatient in just a second and hung up on me without reason. It looks like they never received any training. Can't imagine how unprofessional the later service will be.

I stopped in here to buy a Toyota…read more First off, it's a cool entrance, going up 3 floors to the showrooms which are walled off glass Lexus and Toyota stores. Very slippery when wet, though, so not sure how they handle rain/winter weather.... The center area for doing paperwork and dropping off/waiting on car service is large, and they have some water (bathrooms inside the showrooms though). The Toyota has a lot of salespeople, and remember if you want to do a test drive, bring license and come before 4pm. It's a lot of waiting, honestly. They have water, a coffee machine, but the showroom was quite warm and humid.. cooler to wait outside in the Omotenashi sign area (but that has more car exhaust & associated car smells). A small popcorn machine that had burnt popcorn. I stopped in to do my down pay and hold the car, came back with more docs and a check for the remainder of the downpayment another day. They do want to sell the cars, so I get the pressure to come in quicker. The tax, registration and license plate work they can take care of for NY and NJ, no issues there, finance manager took that info and call you back to pick it up. They have a guy that will turn on the car and look at it if you want to trade in a vehicle. Lowballed compared to Carvana or other services, but convenient? Yes. No hard sell from the finance manager on extended warranty or service contracts, which is nice, they were roughly in-line with other area service and warranty contracts, but more expensive than if you were to go to Delaware or Pennsylvania. Do double-check the cars, though, when you buy it. Mine was missing mats and a bunch of other things like the second key (chip shortages) - they ordered them, so that was good, but the tires were low on air and my gas was only half-full, so I'll get another tank later when I pick up the car. The battery also died on me on the first day, so they came out to jump the car, and then bring it back for a full inspection and replace with a new battery, so props to them for taking care of the issues when they have popped up. Is it the smoothest Toyota experience I've had? No, and also a lot more waiting than my prior cars. Yes, documentation fees. Not much in the way of negotiation - people still want Toyotas, so no reason to do much in the way of discounting right now. Jeudi and the manager did reach out to right the challenges with the new car, though, so that was helpful, and Jeudi was a patient man when doing everything from getting the vehicle ready (and checked again after the battery issue) and then also dealing with things like getting the old license plate off the car (pretty rusted on), etc. As of today, about 4 months later, I'm still waiting on getting the full set of mats for the back of my car. =\

Brought my car in because one or more of the tire pressure sensors appeared to be defective. The…read moreservice dept had the car for nearly a week. They said I needed almost $4,000 in repairs. Stupidly, I trusted them. Paid, picked up the car. Problem was not solved. Took the car back. They demanded another nearly $1,000 to fix the tire pressure sensors! I said no thanks. They said they would deliver my car to my garage (a mile away from their shop) the next day. They didn't. Find an honest mechanic. Toyota Manhattan is a dishonest grifter shop. I will never use them again.

I was in the market for an alfa romeo Stelvio as my current lease was coming to an end. This was my…read morefirst time dealing with a leasing agency. I went through a number of dealers and was tired of all the different numbers given by them. Fortunately enough I was referred by a fellow collegue to try Best Buy Auto Leasing as he had been dealing with them for a while. On my first call, I was connected with Ahsan Kalam, who took me over all the options and the other vehicles which were in my budget. He was very calm and we had been going back and forth for 2-3 days during which he kept me updated and presented me with the best pricing options availaible. He was a pleasure to work with. I havent taken the delivery of my vehicle, hopefully we should come to closing a deal tomorrow. Overall my experience with them was excellent and highly recommend them for your automotive purchase/lease.

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

What an exceptional experience!…read more I leased a Jaguar from them over this past weekend. I was treated politely and professionally from the beginning of the process through the close of the transaction. Their operation, even in the midst of a remodeling of their showroom, runs smoothly and efficiently. They are a well-synchronized operation that seems very accustomed to providing a high level of customer service. From working with Isaac and Ahmed on selecting the exact car that I wanted and achieving the right pricing, to meeting with Moustafa who handled the financing and paperwork efficiently, the experience was the best car buying experience that I have had. All three gentlemen had complete and correct answers to the questions that I asked about the car, the deal, and the terms of the lease agreement. When I asked Moustafa very specifically about a term of the lease agreement that I could not locate the answer to, he promptly turned his attention to finding the relevant provision which provided me great comfort and was just a small example of how their team goes the extra step. Each of these gentlemen attended to the details of the car being delivered promptly that afternoon from storage, in exactly the condition one would expect to receive a new Jaguar, and saw to it that I was introduced to the car's various systems. They all went above and beyond the norm and are certainly of the caliber you would seek when purchasing a high-end luxury vehicle.

Excellent service- this branch is very professional and efficient. I was helped by Shaun C. who was…read moreresponsive to my needs and resolved my issues where another branch left me hopeless. He went above and beyond to give me unsolicited comments on other things noticed and left his contact to reach out if I were to have any further issues or questions. This is the type of service customers want.

My Husband and I own 2019 VOLVO XC40. After trying my original dealership servicing my car, I…read morereally like Volvo cars manhattan. All of their service advisor and other staff is so nice and trying to take care of your car. I always leave there without any problems and I really hope I can keep getting same service from them. I highly recommend manhattan Volvo. They are pretty good about their jobs

This review is for their service department. My car could literally die in their driveway and I…read morewould pay to get it towed elsewhere. Worst service I've ever had, which is saying a lot since I once had a car serviced and they forgot to tighten the lug nuts on my wheel (looking at you Hillside Honda...). I love Volvo and have never had a bad experience with any of their service departments, but Manhattan? Terrible experience. And the manager, Dallanara? How/why she still has a job is remarkable - she's either a liar or painfully incompetent. Never again.