This year they said they re-organized, same guys did not come to mow. A different guy came. It took him longer and just like the guys last year, They do not speak English, at all! You cannot communicate with them. Three weeks ago he hit the Satellite pole with the mower and my TV went out. I tried to ask him about hitting it and he grabbed it and moved it around. It had been three weeks and not a call or anything. So I called the number i had this AM and Alfa Orellana said she would ask if the crew would be out today. Then I get an email from her through Home Advisor: Good Morning, Sir you are no longer on our schedule. Excellence Lawn Care has two groups now and the manager in charge of your property is Mr. Enso. His number is (210) 815-9267. He can help you. He was supposed to have notified you of the change. If you are still having issues let me know. Thank you and sorry for the inconvenience. Alfa Orellana (210)763-9392 Called Mr Enso, no answer and a recorded message statement is a foreign language. He never called back! These people have no communication with their clients, it is unprofessional and just bad manners. It is always cash and never a paper bill! One has to wonder about Taxes? I have already replaced them with a real to life Professional who speaks english and is a citizen! read more