The limo driver arrived and escorted us into the limo, so far so good, but then...a few things happened, I will list the events that occured First the driver kept asking us for directions. We would try to start having fun but the window kept opening to ask where to go next. Then he argued to us that he couldn't pick up one of our friends. If you are making multiple stops, do not go with this company. They charged us $20 to pick up our friend 3 minutes off the freeway. The worst part is that the driver agreed in advance to pick up the person and tried to rip us off in the process. Then the driver drove like a maniac to get us to our destination as fast as possible. Why would a limo driver do this? Is it to get us to spill so they can charge us for damages? Is it to get there fast so the driver can do other things with his time? Isn't the purpose of a limo to enjoy the car ride to your destination? We were holding on for dear life and were overly cautious about spilling our drinks because of his driving, the whole trip was ruined. Then, when we got to the destination, the driver didn't even drop us off in front of the hotel. He was at an intersection with cars flying by us. I don't really know where his logic was, it could be that he didn't truly know where the hotel was, but the least he can do is pull to the side of the road. He was at least gracious enough hold on to some of our coats because we didn't want to bring them into coat check. But...then he didn't pick us up. We waited in the cold, without our coats, and ended up paying a $100 to get a taxi so we could go home. We had spent more money, were stranded in the cold, and our night had been ruined. Choose your limo service carefully. read more

The bottom line is, never again. They charged my credit card $2000+ on basis of finding "throw-up on the carpet" when in fact no one was even drunk that night. I have reported them to BBB and will sue for unauthorized charges in the small claims court. What a bunch of central-american crooks! read more

i rewrite this after all the anger i've felt over the past 6 months has somewhat subsided. yes, i feel like i've been cheated and taken advantage of because excell limousine took $600 from me for damages that i was never shown pictures for, but that's in the past. perhaps if my group hadn't tried to be sneaky and add extra people, mike would have treated us differently, it's difficult to say. what's happened has happened. we were a big group going out for a 21st birthday and instead of being a happy fun memory, it's tainted by this. MAYBE the 5 star reviews are genuine. regardless, if you do choose to hire excell limousine, be cautious. don't sign any blank charge slips and don't try to give any sort of attitude or show any signs of rowdiness since it might lead to your being taken advantage of like us. bring a camera and take photos of the vehicle before and after the event. also, check out the CA PUC for other limousine services and check if they have proper licensing. Know your RIGHTS! these 1 star reviews probably aren't personal vendettas since they've all resulted from experiences with Excell. with that said, i like to think that i'm helping the less fortunate and also boosting the economy through my 600 dollars...yeah... read more

We used Excell Limo for our Napa trip and it was perfect. The car was brand new and in great condition. It was fully stocked with booze, soft drinks and mixers. Our driver, Mike, knew the Napa area inside and out and was very friendly and helpful, not to mention very professional. He recommeded a bunch of wineries that were well worth the visit. We got everything we hoped for out of the limo experience. Plus the rates were well below the other companies. The low price quote had me nervous that maybe it wouldn't be that great of a car, but Mike came through. Highly Recommended!!!! read more

THE WORST LIMO EXPERIENCE EVER. We hired him he showed up way too early and wanted to start charging this that time. His clothes and appearance was unkept and just looked iffy from the start. I should have know then not hand him $500 cash before the nigh was done. His GPS broke and he was lost in SFO and we were late to our event. And to make the story even better, he did not pick us up and left us stranded in SFO at 11:00pm and we had to take Bart home and he took off with our purses and jackets in the Limo. This guy is a theif driving a limo. DO not Hire Michael he is a total scammer and JERK! read more

A group of us used this service a couple months ago and I personally had a horrible experience. The driver was very unprofessional. From what I could tell, he made no mention of the contract until about 5 minutes before we were set to go. The alcohol in the actual limo was sketch. We paid for premium stuff and got what tasted like rubbing alcohol in a "fancy" container. One of the bottle of juices to mix with was already open. None of it was cold. The driver had horrible communication skills. I felt like he was constantly scolding us for reasons unknown. We spent half the night arguing with him because he wouldn't listen to our questions but just interrupt with statements that were completely irrelevant. And he tried to nickel and dime us for "damages" that could not be proven. Overall horrible experience. Would never use them again OR recommend them to anyone. read more

I rented a limo from this slime ball back in August. I thought it was strange that when we pulled up to Silver oak in Napa that he went tearing out of the driveway. When we came out of silver oak, he was nowhere to be found. So I called him and he was "20 minutes away" When he finally arrived to pick us up, he pulled up, loaded us up, and again went tearing out of the parking lot. Which seemed odd to me that he was in such a rush to get off the property. He then took us to Del Dotto. We told our tour guide that our driver was acting shady and the tour guide said "Is he a short, fat, hispanic guy with a really tacky diamond earring" to which I said yeah... how did you know. Our tour guide said "call the police. This guy brings people out to napa, and after they have had a few glasses of wine, he calls the police and says that they assaulted him, did damage to his car, or makes up some other story because he has booked another group for the same time. He keeps pulling this scam over and over again to the point that the people at the vineyards (or at least at Silver Oak, Opus One, Del Dotto, and V Sattui) know this scumbag. After the police left, the guy immediately left us,(stranding us in Napa) and the vineyard had to arrange another limo service to come and get us. I called the public utilities commission that oversees limousines in SF and they basically said that there is nothing that they can do for me but "I was free to pursue this in civil court). I live in Las Vegas...I don't have time, and it is not worth my money to fly down to San Francisco to file a suit against this guy. I did dispute the charges with my credit card company and they did take off all of the charges. But it really did ruin our day in Napa because we only got to see 2 vineyards because we spent 3 hours dealing with this clown. Come to find out...the reason he is acting so strange is because he has been banned from being on the property at most of the vineyards. So I am really writing this to warn others of this shady character. You do not want to get stuck dealing with this guy! He tried to charge us 794 dollars after driving us only 2 to 3 hours. Furthermore, he says the the limo is brand new....sure...about 14 years ago his car was brand new. When we tried to turn the radio on, it blared full blast and we could not turn it down, the interior SMELLED AWFUL of smoke, booze, and mold. And it was clear that the car was well over 10 years old. There are several reputable limousine services in SF and Napa, this simply is not one of them. read more

I don't even know where to begin. This limo company has got to be the worst I have ever used or heard of. Paid ahead of time and then was told by our driver, Mike that we need to pay cash and the rate was $50 more than quoted. Used them for a bachelorette party and was very inconvenienced. Our entire group of girls were really upset with him. Every time we told him that we paid using a credit card he would say "we don't live in a perfect world and there are ATM's everywhere". Who says that to their customers? All of a sudden they have credit card transaction problems? The day of the bachelorette party is the time to tell us we have to pay with cash? We actually had to go to an ATM before he would take us anywhere. I would never use them again and I hope they are not allowed to continue their business this way. BEWARE!!!! read more

I don't know why my friend's review was deleted so I will re-post because we will never forget our experience with this guy(who is a 1 man show by the way). I hope this post saves other people from making the same mistake us and the other 2 people have expressed. Mike, the driver/owner, gives me this awesome deal I could not pass up for New Years this past year. When he picks us up he wants the money up front and charged us extra to pick up a friend from another location that was on the way to our destination. The drive was terrible! He was speeding in and out of lanes, we spilled drinks(which were very cheap by the way) all over ourselves until we decided that it would be better to hold on in our seats instead. We did not have more then 10 minutes at a time to ourselves because he kept opening the window to ask us how to get to our destination. When time came to pick us up he was no where to be found. I called him REPEATEDLY non-stop and no answer. We ended up taking a taxi back that night that costs us over $100 after tip. I called him again the next morning and he finally picks up after a few tries. He said his phone ran out over batteries... We all know what drivers do with in between time which is try to make some extra cash with jobs in between their pick up times. Also we left 2 jackets and a very nice scarf in the limo, but we were only able to recover the 2 jackets. I really hope this post helps you from making a terrible mistake. read more

We had a great day in Napa with a group of fellow nurses. It was a thoughtfully planned day visiting many of our favorite wineries. When I made the reservation with Mike the owner/operator/driver of excell limo, we agreed on a price as well as what the rate would be if we went over our agreed upon time. When we arrived back at my home at the end of the day. He informed me we had gone over our alotted time. No prob i said i knew we had, then he informed me we had bein charged an exra 15 dollars an hour over our agreed upon rate. I told him to go ahead an add a 20 % gratuity as well. WhenI got in myhouse i noticed he had charged me another 50 dollars above and beyond that. I spoke with Mike and after a heated discusion he agreed only to refund 50.00. I was not happy and informed him he had lost a lot of business that day by overcharging us but he seemed not to care. Then began a series of e-mails where he said he would refund my money. it now has been over a month and 8 emails he still has not refunded money. I ONLY READ PEOPLES ISSUES WITH THIS COMPANY AFTER I USED THEM. THEY HAVE UNSCRUPULOUS BUSINESS PRACTICES. DO NOT USE THIS COMPANY. THANK YOU read more

I used Excell Limo for a wine tour with 8 friends on 11/7/10. I read the yelp reviews and questioned Mike about them on the phone prior to placing a deposit. He said that, "other companies post the reviews to make his company look bad." I trusted him and decided to go ahead and book the tour because it was a cheap price. Our limo tour consisted of 8 hrs of him bringing us to wineries that were not on my list but ones he said would "give us special deals." In fact we paid full price for every wine tasting. He repeatedly turned off our music because it was "too loud" and attempted to drop us off an hour early at a restaurant even though we asked to go to another winery before our dinner reservation. The biggest issue was at the start of the limo ride he made me sign a deposit for $500 dollars. He said at the end of the limo ride he would inspect the limo with me and rip up the deposit if there was no damages. Well at the end of the limo when I asked him to inspect the limo with me he said "It was too dark" and drove away. He said if there was an issue he would call me the next day. I never heard from him. I found out on Monday my credit card was charged $500.00. When I looked on my receipt I realized he wrote in "TIP" on the receipt that I thought was a deposit form. I called the company every day for a week. The first few times I called Mike answered but said he couldn't help me and to call the manager on Monday. I sent emails and numerous voice mails with no response. I have since filed a claim with my credit car company and with the Better Business Bureau. Every review you read is true about his company. It was a complete scam from the beginning and ruined my friends from Boston, MA experience of Napa Valley. I highly recommend not using this company so that you do not get overcharged with a dishonest company. read more

Do not listen to any of the good reviews on this website. This company charged me $500 for "wine" stains on a black carpet that weren't even there. They made me sign a blank credit card authorization form (which I found out is illegal by the way) and then decided to charge me $500 for "damages." They are ridiculous and you should use Bridges limo or Elite because this company (no matter what deals they offer you) is no deal. They will always charge you more than they say they will. Don't trust them. Especially Mike. He is the whole mastermind behind this operation. When he arrived, he told me he was going to charge me more for going further than Sonoma when I had emailed him my itinerary over a week before and he never said anything about an extra charge. He will charge you for anything and everything so make sure you get an exact quote before you use them. They are a terrible limo company. They offer you a "deal" but charge you more in the end. They are the worst limo company I've ever worked with so please read the other negative reviews and take them to heart. Roxanne V. and Kevin H. were right on the money. This is a SHADY SHADY company. They say they offer you a full bar with the limo but what full bar only has a decanter of vodka, half a decanter of whiskey, and 3 Coors Lights? Barely any sodas or waters either...thank goodness we brought our own water and sodas since this company provides you with nothing. Do not trust this company with anything they say. They will charge you more for going a further distance, they do not include a full bar, and they'll charge you for false damages. BEWARE...because they WILL try to scam you. There is an apparent trend going on here--it seems that they like to prey on groups of young people they think they can scam money out of. So if you are considering them, please heed this warning and DO NOT USE THIS COMPANY. Two and a half stars as an overall rating of this company is way too generous. If I could give a quarter of a star I would. I complained to the Public Utilities Commission about Excell Limo and Mr. Mehrdad (Mike) Meimand about him and his company charging me an outrageous $500 for "staining the carpet in his limo" and "throwing liquor around everywhere inside the limo." What?! When you are in a limo with as much erratic driving as Mike did, you can expect nothing less than some liquid spilled on the carpets. Who charges $500 to clean spills? He also wrote about how I complained on Yelp that he charged me more, when in reality he charged me less. Excuse me?! How does charging me $500 extra dollars for "damages" constitute charging me less in any way? Do the math, Mike. He also brought up my "violent behavior" when confronting him about the damages--he claimed that because I was "drunk and violent" he had to call the police. Give me a break. When the police arrived on scene, they basically rolled their eyes at Mike because there was no reason for them to be there. What could they do? What was the point of even bringing them out there? Mike completely wasted their time for calling them out there, which we apologized to the police for. Do us all a favor and stop wasting everyone's time. read more

Obviously the 5 star rating is the owner, trying to make himself look good. First off, I would not call this a company but a guy who bought himself a limo and is looking to rip the public off. After we paid for 6 hours in the limo, we had to pay $15.00 per stop. I thought you paid per hour, not per stop. The limo was NOT stocked with all of the items offered on the website. There were 5 sodas for 10 people. No starbucks, no orange juice or tonic to go along with the Gin. When we asked about the missing items, the driver told us those items are only upon request. Yet, the website says nothing about this! The sound system that he adverstises is anything but. There was no reception and all we could get was static. Mind you, there was no deduction on price for this. The driver absolutly drove like a maniac to get us to our destination. Then in the fast lane on the freeway, he stopped his limo to clear debris out of his lane and actually picked something up and put it in his car!! He risked out lives (and our children) to pick up some garbage for himself!!! He was also not in the area where he was suppose to pick us up. We called him and he told us to walk around and find him. He never tried to find us. 20 minutes later, all with aching feet we finally found him. On the way home, he drove 50 mph on the freeway and took all of the long ways making sure to bring us home 1 hour late and then charged us $90.00 for the hour. (including the 20 minutes it took us to find him) So after paying over $500.00, we also paid $60.00 for two pickups and drop offs. and $90.00 in late fees. All to sit in an unstocked limo with no radio. People please do your research before booking. This guy should be put out of business!!! read more

For some reason...my first review is no longer on here... so here it is again.. "No one gives a shit about yelp" is what "Mike" the driver said to me when I told him that I was gonna write this review. PLEASE PLEASE PLEASE DO NOT WASTE YOUR TIME AND MONEY ON THIS COMPANY. Mr. Mehrdad (Mike) Meimand he driver is rude, unsafe, and reckless. He will SCAM you. I can't even believe what he has put me through.... He told me he was gonna charge me $500 for someone vomitting in his limo... there was no vomit.. ( I am a nurse...trust me I KNOW vomit when I see it!!) there wasn't even a spill...AND if there was any sort of damage that my party did cause...we would be willing to pay for it. When he offered to show me the stains and told me i could drive out to Concord to see it.. I agreed. First he told me I would have to drive to a gas station, I told him that I would be more comfortable meeting him at the office in Concord. He said fine. I went to the address posted online, the address he gave me... and it DOES NOT EXIST...His business address DOES NOT EXIST...(It is a residential court and there was no 34 Kelsey ct) when I called him he at the non existing address he said no I told you to meet me at the Chevon @ whatever address he made up...when I got there... he called me again, and said actually here is the place we should meet... so after about 2 hours of driving around concord (which I think he hopes most people give up by now) ...I found him and saw these "stains" ...it was 5 little drops of soda on the window nothing on the carpet, no spills stain... nothing a $3 bottle of windex can't fix... so after 20 minutes of arguing, I asked him why his office address is a FAKE... he told me he did not have to disclose that information... I also asked to talk to his supervisor or manager and he said there was no one I could talk to... he was the manager...but not the owner of the company he said there was no one else I could talk to...and I also asked him why he was trying to scam me and he just got angry and left...He gave me NO response to that answer...no denial to those allegations... so there are other compliants about him scamming others... so PLEASE DO NOT USE THIS SERVICE... its a total SCAM SCAM SCAM SCAM SCAM... Others who have been scammed please go to http://www.cpuc.ca.gov to file an official complaint. I do not want others to get rip off... it's a complete waste of time... read more

I wish I could give zero stars. They deserve a lawsuit- not a star. Worst EVER! STOLE money by collecting a down payment and then still charging for it. We have called repeatedly and no return calls. Paypal can't even get Michael to call back. Tried from other phone numbers and he HANGS UP! He should be arrested. Be warned. read more

If I could rate them a no star that would be the best thing I could do!! No one ever use this company! I would not reccommend my worst enemy to use them. This guy tried to charge more after we were already in the car and at our destination. Then he slammed on the brakes and got out of car to yell at another driver for driving too close. Once we arrived at another winery he then proceeded to tell us that he was not going to take us home unless we paid more money. On our way home one of the cheap wine glasses that was provided in the limo accidentally got knocked over and we let him know he insisted that we were destroying his limo which we were not. He then drove us to the police station where we had cops waiting for us over a broken wine glass. We got out told our story to the cops and we emptied the limo and he left us there to get a ride home all 10 of us. NO ONE SHOULD EVER USE THIS LIMO COMPANY!!! read more

I was shopping around for a limo service for my birthday, since the company I usually used was completely booked. Considering I had a tight budget, I called a lot of places. When I called Michael, he gave me his price and told me that tax and gratuity were additional. I asked him what the gratuity was and he said 20%. After all the shopping around, they were the cheapest, so I went with Excell Limos. Michael showed up 10 minutes early (one star for that). However when he got there, he presented me with the bill along with a long list of strict rules. I understand that, to a point, except the one where he can kick us out of the limo at any given point in time. Really? You would leave us stranded? When I was reviewing the bill (btw, very uncomfortable to do this the day I am trying to enjoy myself. Would prefer to have done this before hand.), I noticed that it was $100 more then I anticipated. There was an additional charge on there for Gas, toll and service fee. I never heard of such a thing. And when I called him, text him, and emailed, he never mentioned this fee. He claims that he did over the phone, which I do not recall at all. I even made a point to put the prices in email and text for confirmation. Not once did he mention the additional fees that I was leaving out. So I had to scramble to come up with an additional $100 (he was not the cheapest after all). What other choice did I have when everyone is at my house ready to go. It was definitely a lesson learned for me, to call my regular limo guy (A Cut Above Limo) ahead of time, and to never use Michael again. I give him 2 stars, one for showing up early and on time every stop we needed him, another for the cleanliness of the limo. I would not recommend this limo service. read more

We had a horrible experience with Mike from Excell Limos. I booked his company about a month in advance for a wine tasting trip to Livermore Valley. I received our email confirmation the next day with the correct date and time. There was a misspelling in our street name, so I responded to the email to correct him and got a response back from him confirming our event. I also called the week before to again confirm with Mike. However, the day of our event, 10 minutes passed pickup time no limo showed up. I called MIke and he first tried to tell me that I had called the wrong company, then that they had a reservation for me on a different day, then that someone from our party had to have called to cancel. After resending him our email confirmation, he was supposed to call us back after checking with a driver for availability. When we did not hear back from him, we called him and he said he was waiting to see if any of his drivers were available. He asked if we could call another limo company; we stated he should be doing that. We called back again and he still had no drivers available and he stated he couldn't guarantee us a limo. Now 45 minutes late with no limo, we went online and quickly found a limo company who had a driver at our door within a 1/2 hr. Due to Excell Limousine we missed going to at least 2 wineries. Following up with Mike, the following Monday, he continued to insist that we must have cancelled the service which no one on our party had done. We asked for him to pay the difference ($104) in cost for the other limo, since it was more money. He said he couldn't because they didn't show us having a reservation. I simply explained to look back at the email chain and he would see our confirmed reservation. This is HORRIBLE business and instead of admitting that someone in the office had made a mistake and help us solve the problem, they continued to make excuses and do nothing to make the situation right. read more

If you want Limousine service, you really need to avoid this company and look elsewhere. They don't know how to own up to mistakes and refuse to help you after they've left you stranded without a car. Don't answer your phone...don't return phone calls...not a way to run a business. Thankfully there are much better options out there who do provide great service. This sure isn't how they choose to operate. Shouldn't get any stars... read more

If you want to be happy on your day , do not ,i repeat do not hire excell limo for your wedding day transportation . Mike from excell insisted i rent them for six hour so i fiured he will pick up my parent then come pick me up but instead he picked my parent and refused to pick up the bride , he claimed it wasn't in his contract . The bride had to drive herself to the wedding (on MY wedding day i'm driving!!!!) and at the end of it , two days later i find out that he he had the nerve to charge my account for scratches on his car, This is a car that he operated all by himself,A car not the bridal party didn't get to use.This company are crooks and highway robbers. DO NOT HIRE THEM FOR YOUR NEXT EVENT.you will regret if you do. read more

Do not use this company. They are unprofessional, unethical, and the worst business I have ever come across (I work with small businesses daily). Save the hassle and read this true account of our experience with Excell if you are still considering using their services. Our limo arrives and our driver Mike gets out to introduce himself. His appearance was very disheveled: his collar was a mess, his shirt was untucked, and a few minutes later he triumphantly announced he'd located his socks. He then informed us that he is a baron, not a real baron of course (this was obvious) but a gentleman. So there was that. He then haggled our friend who organized our trip to wine country about driving across SF to pick up 3 other friends (who took a cab over), and also to pick up one more friend on our way up there that would be ten minutes off and back onto the freeway. He finally agreed to this and was paid $500 cash. We finally get on the road and the ride was not too smooth. Whenever we wanted to speak to our driver, "the Baron" was unavailable because he insisted on not leaving the divider between the front and back down. (Not sure if this is a law, but it was rude nonetheless.) Additionally, there was trash in the back from a previous party and sections of the limo wall were hanging off. We arrived at the first winery and Mike informs us he isn't staying, that he's going to go elsewhere and to call him 10 minutes before we want to leave. This was not only strange, but very unprofessional in everyone's opinion. We agreed though... Fast forward to the third winery we visit. We're about to get in the limo and leave when Mike the Baron says he needs a second credit card from someone. We asked why and he explained it was for any potential damages, in case we arrive home later than we stated, etc. This was, mind you, about 5 hours into our trip. We were appalled. When we said to him this was not only very unprofessional (especially from a Baron) but highly suspicious, an argument followed. He then said he was not going to bring us back to San Francisco and called the police when we refused to leave his car. When we tried calling the office to speak with management there was no answer at all, which was also very suspect on a Saturday, when one would expect a limo company would be getting many calls. The police said the decision was his alone whether or not to bring us back, and he left us at the winery. We were shocked, as well as stuck in Napa. Fortunately, the good people at Signorello had a friend with a very large truck who voluntarily returned us home. Anyone who uses this company is asking for trouble. To date, the credit card associated with the initial reservation hasn't been additionally charged, but it has only been a week. A lawsuit may be in the works, based on whether our money is returned, so if anyone has had similar experiences in addition to those already stating so, please leave a comment. read more

It's really too bad that Yelp doesn't allow you to give businesses 0 stars, because that would be a more appropriate rating for this company / guy. Mike started out nice, with some pretty stern rules. But by the end of the day, he was constantly threatening to charge us for infractions that were anything but. Put your feet near the bar? VIOLATION! Then he unnecessarily risked everyone's life by suddenly slamming on the brakes and pulling just off to the side of a busy road to yell at us for messing with the wrong controls. Wouldn't it have been safer to roll down the divider window and kindly tell us to avoid that particular knob on the console? (We never did find out what effect the control had.) The worst part was that he took us deeper into Napa than we intended to go, needlessly extending the amount of time for which we had to pay. When we arrived back to SF, an hour later than we realized, he insisted that he would charge us for overtime. I guess we could have been more diligent in policing him and where he was taking us. That said, you would have thought that someone who was so rudely and annoyingly controlling would have done that for us. read more

l europequest east us posts: 5 reviews: 3 Save this Post Limo travel to napa by excell limo Jan 27, 2013, 10:23 PM WARNING. ..DO NOT USE EXCELLLLIMO We booked a day trip from San Francisco to Napa in November 2012 with this limo service and want to warn everyone not to use them. They say they take a credit card and so we booked our trip the driver Michael was late, we had to call to see when they were coming. He got there 30 minutes late and then we had to stop at a gas station for him to finish stocking the bar, at which point he proceeded to tell us we needed to pay him in cash. We told him he had our credit card number and we were using that card to pay and he told us he would take us to a ATM because their credit card machine was broke and he needed cash. We told him we weren't going to do that and we needed to get moving as we had reserved the limo for 6 hours and he was eating away our time. We get almost to the winery at which point he pulls up to a bank ATM for us to get his money. We had the same conversation about the credit card and he insisted we would go no further unless he got some cash. Our friends got out and got their half of the money out and paid him. We refused. We were supposed to go to 3 wineries but since we were so late we only got to spend 10 minutes at the first winery because we had reservations at the 2nd one. We get to the 2nd winery and he starts berating us about paying him. I told him he was being ridiculous and our tour was starting and we would discuss it when we got back from the tour. As soon as the tour was over he was waiting for us and demanded we pay him the rest of the money at which he became so irate that we would not give him cash he refused to take us back to San Francisco stating they don't take credit cards. After much going back and forth we had to call the police as he not only would not take us back to San Franciscio he wouldn't let us have our personal items out of the limo or talk to his boss. The police informed us that this happens a lot when a driver tries to pocket the money and lots of times the boss doesn't know about it and that it probably was not in our best interest or safety to ride back with him and pay him cash. We had to pay a cab to drive us all they way back to San Francisco which we were lucky a cab company would do. Beringer winery was super about helping us find a cab that would drive that far and back. What a scam! We tried to pay this man by the terms that were agreed upon when I made the reservation, but according to him they only take cash! Don't risk using this company! read more

****DO NOT USE HIM**** He will make you pay cash in full up front and then he will leave you stranded somewhere without any notice. The driver Mike will seem like a normal human at first but in the end you will learn he does not follow the laws and rules of society. Once you are stranded and have been left behind, Mike will not answer his phone at all and will likely block your numbers. If you decide to risk it and use his service, please make sure to never leave anything in the limo at any of your stops. If he finds something he likes, he will surely keep it just like he did with our items and will not return for you! His license as a limo driver is currently suspended and he is operating his business without the license to do so. Along with the previous truths I have displayed for you, Mike and Excell Limousine are currently being pursued to appear in small claims court for breaking contract. read more