I went to Labcorp several months ago to get a test to find out how many Covid antibodies I had in…read moremy system. I have a friend in western United states that does this twice a year and if he count is high enough she doesn't need a vaccination. I paid $105.00 in advance for the test and I would get the results back in 24 hours. Five cdays later I called and they said they mailed them out. Several days I received the results. No antibody count! I visited my doctor last week and showed him the test and told him why I took it. In a very professional way he said he wouldn't have taken it as it doesn't make any sense! So I am out $105.00 with no information. WhenI initial went to the office there seemed to be something other than a testing facility and it didn't seem very professional. I was right!

Five stars for the people, 0 stars for the company…read more Wissam was awesome. Efficient, kind, and drew my blood perfectly. She answered all my questions and it was clear she was doing all she could to keep things moving despite being completely overbooked and understaffed. Labcorp clearly prioritizes profit over people, they deliberately overbook their appointments knowing fully that their locations are never staffed well enough to handle the amount of appointments booked. You can expect a wait even if you have an appointment. It's very much not the fault of any of the staff at the location though. Labcorp--treat your employees better! Your customers and employees both suffer when you run your locations like this.

It's my first time stepping foot on this campus for a lab tour. My guide was one of the lab…read moremanagers where he was informative and friendly. I learned the process from the time a specimen is collected to its disposal. The 'Connection Kitchen' is an open concept where we got to try some food/drinks. The meeting was held on the other side where the was a 'stage'. I also saw the impressive gym with a TRX station and some rowing machines. There're gender neutral bathrooms as well as the traditional ones. Everyone I met was friendly and they seem to enjoy working there!

I always feel so much better leaving!! The mix of muscle testing with the Chiropractic adjustments…read morehelp me feel that everything is exactly where it should be.

Very patient and listening chiropractor really focuses on your capability and wellness and comes up…read morewith a plan to achieve functional mobility

It's incredibly disappointing that in 2025, businesses still struggle with basic customer service…read moreequality. What's worse is when complaints about discriminatory treatment are dismissed under the false assumption that racism cannot exist within the same racial group. The idea that a Black employee cannot be racist or biased against another Black person is not only ignorant but a failure to understand cultural relativism, power dynamics, and internalized prejudice. Racism is not just white versus Black--it exists within communities as well. There is a long history of Black individuals internalizing harmful societal messages and enforcing them against their own people. Whether it's due to proximity to whiteness, ingrained respectability politics, or personal resentment, many Black people have adopted biases that lead them to treat other Black individuals with less respect, patience, or courtesy than they would extend to white people. This is exactly what happened here. The issue isn't that the front desk employee didn't speak English--it's that she deliberately switched up how she interacted based on race. Using slang, passive-aggressive tones, and dismissiveness towards Black customers while immediately switching to professional, polished, and articulate speech for white customers is a clear example of racial bias. This behavior suggests an ingrained belief that Black customers do not deserve the same level of professionalism and respect, reinforcing the idea that whiteness is the standard for "deserving" good service. This business response also reflects a deep misunderstanding of cultural relativism--the concept that one must understand behaviors and practices in the context of the culture they exist within. Simply stating "our employee is also Black" does nothing to address the core issue. Black people can--and do--discriminate against each other. There is historical resentment, often toward Black men in particular, rooted in gender dynamics, social hierarchies, and personal biases that manifest in everyday interactions. The notion that a Black woman cannot be racist or discriminatory toward a Black man because of shared race is simply false. Instead of acknowledging these valid concerns, the business owner chose to deflect, gaslight, and make inappropriate assumptions about the customer. Implying that the reviewer's complaint was just a way to "distract" from a failed test is unprofessional, offensive, and completely irrelevant to the core issue: inconsistent and biased customer service. No business should ever publicly speculate about a customer's test results--it's unethical and a clear attempt to shift blame instead of addressing the problem. The fact that multiple reviews highlight similar issues shows a pattern, not an isolated incident. Rather than hiding behind weak defenses, this business should reflect on why so many people have had the same experience and take action. All customers--regardless of race--deserve to be treated with the same level of respect, professionalism, and courtesy. In 2025, we should be far past having to explain this.

The original complaint clearly demonstrated a stark disparity in customer service based on race…read more The reviewer observed that the front desk employee exhibited passive-aggressive, unprofessional, and dismissive behavior towards them. However, when white customers arrived, the employee suddenly became warm, accommodating, and articulate. This behavior goes beyond mere customer service issues; it serves as a glaring example of internalized bias and the persistence of double standards in how businesses treat Black and white patrons, even in the year 2025, when equal service should be the norm. Instead of addressing this issue directly, the owner's response does the exact opposite--it deflects, assumes wrongdoing on the customer's part, and dismisses the reality of what was experienced. By suggesting that the customer was simply "distracting from what was truly going on," the owner implies that the customer failed a test, which is both inappropriate and unprofessional. A business should never make assumptions or publicly insinuate anything about a customer's medical or testing status--it's a breach of professionalism and a clear attempt to invalidate the review rather than take accountability. Another critical issue overlooked in the response is the language disparity. The problem wasn't that the employee "didn't speak English"--it was that they deliberately code-switched, using slang and informal language when interacting with Black customers while speaking in a more polished and professional manner with white customers. This behavior reinforces classist and racial biases, sending the message that Black customers are less deserving of the same level of respect and formality. In a professional setting, all customers should be addressed with the same level of courtesy and professionalism, regardless of their race. Moreover, the owner's attempt to discredit the review by claiming that the employee in question is also Black demonstrates a fundamental misunderstanding of discrimination. Internalized racism and bias exist, and racial disparities in service aren't always limited to white-on-Black discrimination. There's a long history of individuals within marginalized groups being conditioned to treat their own with less regard, often as a reflection of systemic pressures. Simply put, the fact that the employee is Black doesn't imply that they can't exhibit preferential treatment towards white customers. This review isn't an isolated incident--many others have reported similar patterns of discrimination at this business. Instead of gaslighting customers and making unfounded assumptions, leadership should take these concerns seriously, implement comprehensive customer service training, and ensure that all customers--regardless of race--receive equal, professional, and respectful treatment. Customer service should never be a privilege based on skin color.

Was an out of state visitor here, twice. My review may be quick and short but the care these nurses…read moreprovide is endless. This hospital is wonderful. My MIL (the patient) loves it and as a family visitor, the nurses were so accommodating to explain progress. Watching the nurses interact with my MIL was heartwarming. The rooms are nice and the menu is actually quite impressive! Kudos to the kitchen for making a variety of good looking dishes! Parking costs in the garage can get a little steep but what can you do? Wonderful hospital!

My father was in for surgery. The nursing care was good. Doctors were sparce and volunteered no…read moreinformation. Extracting anything beyond test results was almost impossible. How long will X treatment be needed? No answer. What do I need to do to be discharged? No specific criteria beyond resolution of current issue. How long will I be here? No estimate (not even "the average stay for this condition is 4-6 days"). I will never return -- choose another hospital!

A good laboratory to get required samples for annual physical tests and other medical testing…read more With an excellent location in the Pewaukee area, and great facilities, the staff at this lab is very efficient. I'm impressed at how promptly they have provided test results. I get all my lab work done at this lab and I recommend it. It isn't too busy or get crowded like other labs. I consider this a professional and reliable laboratory.