1. EVRI Aesthetics

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Wilmington, DE

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EVRI Aesthetics

5.0 (1 review)
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Services - EVRI Aesthetics

Acne treatment

Anti-aging

Skin brightening

EVRI Aesthetics Photos

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6 months ago

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Premier Dermatology & Cosmetic Surgery - Board certified dermatologists and plastic surgeons

Premier Dermatology & Cosmetic Surgery

2.3(43 reviews)
5.9 mi

Had been going to this location for several years but would not recommend them based on my last…read morevisit. Note, Raquel is excellent and still rate her highly. My issue was with a follow-up visit for an initial visit that was misdiagnosed. Spent about 5 minutes with a PA and told to go to a hand surgeon and was subsequently charged $200, of which insurance paid $121. I think that charge is ridiculous based on the previous visit. They're managed by a NYC based company that has poor customer service.

I have had so many negative experiences with this practice, I don't know where to start. First, the…read moreonly positive: their admin staff (call center and receptionists, especially the call center supervisor Jamie) were kind, responsive and generally helpful. The clinical staff (PAs, Medical Records) could not have been less helpful. I have a hearing impairment and I use an assistive microphone. The first PA I saw, Alexa McSorley, whipped into the room and talked so fast that, even with my microphone, I could not understand her. I left having no idea what she had said or recommended. So I went back and saw Stephanie Carlino. Her rate of speech was better, so I could understand her, but there were definitely no warm-and-fuzzies. I have a difficult-to-diagnose problem, and neither of them showed any curiosity about it. It felt like they were using a generic protocol, a checklist, rather than listening to me. I convinced Stephanie to do a biopsy of one of several areas on my body that have the problem. When it came back with no definitive diagnosis, her suggestions for treatment, such as they were, included a drug I had told her specifically and the practice in general that I am allergic to. So now, on top of feeling dismissed, I felt unsafe. I decided to get a 2nd opinion elsewhere. But their Medical Records department only accepts Release of Information forms by fax. Who has a fax in their home??? I certainly don't. I ended up having the 2nd doctor's office fax my form over to them. If you have a problem that doesn't fall into a neat diagnostic category, definitely don't go there. Save yourself the stress, time, and money you would be wasting. There is something seriously wrong when a medical office's admin staff is kinder than its clinical staff.

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Premier Dermatology & Cosmetic Surgery
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Premier Dermatology & Cosmetic Surgery - Before process after and fully healed

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Before process after and fully healed

EVRI Aesthetics - medicalspa - Updated October 2026

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