When it comes to customer service this place wins. From the first phone call I felt they went above…read moreand beyond to make sure all my wants were taken care of. It was on a day they were closed but they still made a way. Cheers to them, as me and my crew had a delightful day running around the island in style and making memories. I added a lite party decor to the cart and off we went. The cart was easy to drive and had 6 seats. It looked brand new. I will definitely do this again!

Fantastic bike shop. Mark recently tuned up my yamaha at it runs great. Was able to get a locktite…read morescrew undone without heating the screws. He is knowledgeable and knows what he's doing he will get all my mechanical work done. May even buy a bike from him someday.

I rent the mobility scooter there every year around Christmas for my mother. Bring it to you to…read moreyour hotel and pick it up at your hotel for a small fee of like $25 and have special rates. I usually keep it for the two days that were there and they bring it to you fully charged and bring you a back up battery and if something goes wrong while you're out and about with it, they'll come and pick it up and drop off a new one for you and these boys are so nice and sweet and they're always on time And my mother's happy when we're out and about Inn Saint Augustine cruising through the town

These guys are great! We rented two scooters from them that were so nice! Definitely would…read morerecommend!

Had a group of 6 people call 24 hours in advance to reserve 4 single scooters and 1 double scooter…read more Got to the store and they had given our reservations to the group in front of us bc they didn't ask who they were, they just assumed. Then asked us to wait for 30 mins while they helped the group in front of us, to come back and tell us they won't have enough scooters to accommodate our group. you could tell he didn't know what he was talking about and he also said he would refund our card even though he said he wasn't going to charge it until we got our reserved scooters. so I don't recommend this place at all. It shouldn't have been so hard to get them especially since we called more than 24 hours in advance.

We were in Amelia Island for a conference, and signed up for a scooter excursion one afternoon…read more The owner and his team were very helpful from the moment we arrived. It was the first time riding a scooter for many in our group of 9, and they were extremely patient with everyone. When the owner realized that we didn't have a guide to show us around, he offered to ride with us and show us some of the top spots on the island. Talk about going above and beyond! I would highly recommend renting from here, and will definitely do so if we go back to Amelia Island.

Thor was professional, courteous and knowledgeable. We…read moreenjoyed our trip much more with the 8 person golf cart I am disabled and this rental was wonderful.

This is a place where you can rent wheelchairs, Segway's, golf carts, smoothers bike and so forth…read more We rented a golf cart for a while and you pay a rental fee which isn't based off miles or gas used. The process for renting was fast. Overall simple and easy experience.

Amazing time we went without any expectations and we were treated very well and gave us clear…read moreinstructions on how to drive it and places to go i definitely recommend it

Sales person lied about the whole deal. First he said he could get a better deal on a used pedego…read moreand said there's a year warranty on said bike we also purchased a 2024 aventon sinch 2 and found a broken pedal he said he would change it. Three day later when we went to pick them up he said there's no warranty on the pedego and the aventon had a zip tie to hold pedal it has been over 4 weeks and still no pedal. Ceo will not return my call. How will that work if we need warranty work done, I will not use them.

This vendor was unable to find a wheelchair in my area and cancelled the order…read more They communicated well, but I was disappointed.

From the owner: Rent scooters in Jacksonville, FL, with Cloud of Goods! We offer fast delivery to hotels, resorts,…read moreand attractions like the Jacksonville Zoo and the beaches. Our scooters ensure comfort and convenience. Book your Jacksonville scooter rental today!

Beware! Do not trust these people!They say they sell medical equipment on consignment but when your…read moreitems sell they give you a check from an account that has no funds in it. They plan to keep all the money from the sale. If you call the company there is a voice mail recording that says someone will return your call, but no one ever calls you back. After repeated dead end phone calls, I drove over there. The maintenance man was there and he gave me the owner Taft's, cell phone number saying Taft had left to pick up his grand daughter from school and I had just missed him. I called Taft's cell phone and he said he was in Tallahassee helping his family from hurricane damage and would be back the next week. How can he be in Tallahassee when the maintenance man said he just left the business in Jacksonville? This started a series of making dates for me to pick up the check and then canceling last minute saying he was out of town, all through text messages. After weeks if not months of setting dates and canceling, he promised to be there. The day before, I texted him a reminder that I was coming. His response was that he was in court! I guess he was dealing with someone else he has stiffed. When I questioned his response, he said either he or his associate would be there to give me a check. I arrived and a man I've never seen before asked me to wait while he made a phone call to Taft. Finally he came out with a paid receipt for me to sign and a check. I drove to the bank only to find that the account had insufficient funds. I tried to cash it many times, but always the same result, insufficient funds. I texted Taft that there was no funds in the account, and he never responded. If you check the better business bureau it shows an F rating. Don't give this company any medical equipment to sell or fix, or any money up front, because they plan to keep it all. You're dealing with unscrupulous, dishonest people that you cannot believe or trust.

Someone needs to take the address off the website. I went to the address listed for Genesys and…read morethey are gone. Please update your information!