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    EVgo

    3.7 (3 reviews)
    Open • Open 24 hours

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    9 months ago

    Easy in easy out, chargers were up and running and you can go to Safeway while you wait!

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    10 years ago

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    9 years ago

    Worst charger there is I suggest not to use. Will charge you more than once and continue shutting off and on for no reason.

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    EV Charger Expert - Charger installed

    EV Charger Expert

    (253 reviews)

    East Oakland

    Needed to install a charger for a new EV, and was told by two electricians that I required more…read morerobust service, that is, a new panel, that would cost anywhere from $6 to $8 thousand, which took some of the joy of not paying $5.50 a gallon. EV Charger Expert proposed installing a smart plug that would monitor demand, and should demand overtax the existing service, throttle back demand from the car charger. That cost $1550 plus a $600 smart plug. The work was done quickly and it worked for Night One. I'm happy.

    It has been close to two months since the installation and one month since the city inspection, so…read moreI feel ready to give a fair review. I needed to install my own Emporia Pro charger with a load balancer and wanted to get it done quickly and with a permit. I reached out to EV Charger Expert. I communicated with two people from the company: Kirill, the sales manager, and Erin, the electrician/installer. **The Good** Kirill is very prompt and responsive. He always answers the phone and is willing to discuss the details. He clearly knows the intricacies of EV charger installations, even in more complex situations. He was able to schedule the installation very quickly, and the work was completed on time. The city inspection was done one month later and passed without any issues. So, my primary goal was achieved: I had my charger installed, permitted, and running ASAP. **The Bad** The cost of the installation was fairly high. I paid $2,450 for installation, materials, and the permit. Since I provided my own charger, I believe the labor and other installation costs represented the majority of that amount. For this price, I expected a very high-quality job. Erin installed and set up everything within one day. Two relatively minor problems occurred. If the company had handled these issues better, I would have given them four or even five stars. **1. The load balancer antenna** My charger includes a load balancer with a small antenna. The antenna is supposed to stick out from the metal subpanel so that it can receive a Wi-Fi signal. After the installation, the antenna was hanging through a large round hole in the subpanel. It looked unfinished and, in my opinion, was both unattractive and potentially unsafe. I could not convince the installer to cover the opening, so I had to do it myself. I made a trip to Home Depot, spent about $10 on parts, and made a simple cover myself. The antenna is now secure and the opening is properly covered. Please see the before-and-after pictures. **2. Stripped subpanel screw** During the installation, one of the four screws holding the subpanel door was stripped. I considered this a safety issue. I notified both the installer and the sales manager by SMS that evening, as soon as I noticed it. The installer called me back two days later and, to put it mildly, was quite rude. He told me that it was not an emergency and that they would take care of it on the day of the inspection. On the day of the inspection, Kirill did not have the appropriate replacement hardware. I suggested using a tap and a slightly larger screw to repair the stripped hole, but he declined. Once again, I had to make a trip to a hardware store, purchase a set of taps and screws, and repair it myself. To be fair, Kirill reimbursed me $30 for the cost of the screws and taps. In total, I made several trips to a hardware store and spent several hours fixing issues that I believe should have been addressed by the installer. **Overall** The installation was completed quickly, on schedule, and passed the city inspection without any problems. Kirill was also very responsive throughout the process. However, given the high price, I expected better attention to detail and better handling of the two relatively minor issues that came up. Neither problem was particularly difficult or expensive to fix, but in both cases, I ultimately had to resolve the issue myself. For me, the installation achieved its main objective, but the quality of the finishing work and the way the problems were handled left something to be desired. For these reasons, I am giving EV Charger Expert three stars.

    Travis Credit Union - Flier advertising interest rates with OR CURRENT RESIDENT addressee!  Invited my patooti!

    Travis Credit Union

    (28 reviews)

    I've been lucky enough to be helped by Razan at this branch, and she is by far the most helpful and…read moreknowledgeable representative I've dealt with. She gives great advice, explains everything clearly, and is incredibly efficient. I always feel confident that I'm going to be well taken care of when Razan is there

    Today I tried to open a money market account with this branch and I can now understand why so many…read morepeople are having negative experiences with them. I saw someone at the office front - a younger man with glasses who although seemingly polite in his words clearly didn't trust or believe me. I had received an advertisement in the mail with an introductory interest of 4.5%, he asked if I had this on me and I responded that I did not. Nothing on the advertisement directed me to keep it and bring it into the branch. He then queried me about what the ad card stated and I gave him the details that I remembered. He said not everyone gets one of these and you have to be 'invited' to receive one! He then stated he had to have the correct code on the flier, but was able to look it up online after making a call and also confirm the details that I had earlier described. I provided a personal check drawn on a local financial institution and he stated he would have to place a hold on it for 7 business days with a tiered release of $225.00 immediately, and additional amount two business days later and then the remaining balance 7 business days or 11 calendar days later. When I got home from this transaction, I realized how uncomfortable I felt with him and how they ran their 'ship' -- there was NO attempt to shorten the holds even though I've sent checks out of state that have cleared in less than 4 business days. So much for being 'invited'! I decided to close ALL of my accounts there. When I returned, I was told I couldn't close the money market account until the check was returned because it had already been submitted through ACH. I immediately placed a stop payment on the check. And I could not close my other accounts until the next day because they placed another hold on another (government)check. My other financial institution knows me, trusts me, and attempts to provide some level of customer service by analyzing what's in front of them. Goodbye, Travis- Southampton, your interest rates were enticing, but your customer services suck enough for me to never want to return again. Oh, and when I went online to share my experience with them, they obviously muted any ability to share anything... I couldn't even type one letter in the box provided.

    EVgo - evchargingstations - Updated October 2026

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