Top notch customer service. The employee even tried to give me advice about buying a battery and…read moresuggested that I buy the lower priced one. He was very honest and knowledgeable. They don't do this anymore, but I recall over a decade ago being stuck because the battery was dead, and they had even installed the new battery. Please note, they didn't normally do this service back then and they most certainly do NOT anymore. But thought I would mention it. Again, they do not install batteries nowadays, I think for good reason, legality and stuff like that! Another reviewer was all mad, but it's not right to be entitled. They're not paid mechanics here. Anyhow, I highly recommend this location.

I had such a great experience at AutoZone today thanks to Henry! I went in needing new windshield…read morewipers, and he was so kind and helpful from start to finish. He not only gave me great advice on which ones to buy, but also helped me install them--and even took the time to show me how to do it myself for next time. That kind of patience and genuine customer service is rare these days. Because of Henry, it was an amazing experience and I'll definitely be coming back. AutoZone is very lucky to have an employee like Henry.

They have 32 chargers at this location. They're on a quieter street behind a strip mall, and are…read morenever too busy. I never have to worry about having to wait in line when coming here to charge. It's so convenient to be able to charge my car while shopping at 99 Ranch or Nob Hill, or while visiting my dentist. There're a few restaurants/cafes nearby as well.

The nice thing about this supercharger station is it's never very crowded like other stations…read morebecause it has 32 stalls and is tucked away behind a shopping center so a little hidden away. Near Nob Hill, 99 Ranch, and other smaller shops. Everytime I visit my dentist, I come with a low charge level and charge while I'm getting my teeth cleaned. Works out well! I used to think this was a slower charger station, it 's actually 250kW, so nice and fast actually. Recommended!

This is in the parking lot by Bass Pro Shop. I was here with a friend who loves BPS, so I was…read morehappy to be able to get the car charged while I waited. There are a lot of other stores and restaurants that are a short walk from here. A large number of bays and not crowded on a Saturday evening was surprising.

The best Tesla supercharger station in my neighborhood . You could find tons of restaurant in…read morewalking distance to kill those 20mins charging time , or you could follow what I did : to finish up one episode from Netflix inside the car :)

So I have been to this store several times. The manager Rafael is really helpful . Also have spoken…read moreto a few of the guys there, always kind and great customer service. José was another one of the people there that was extremely helpful. This store is great!

I bought new batteries for my car keys and had an employee there put them in, but the keys still…read moredidn't work. I brought the keys to a locksmith, and he said the batteries were not functional, put new ones in the keys and they worked. Not sure what is going on with the inventory and staff at this place but I wasted $21 on those batteries.

Man! Never thought I found myself for time on a random week trying to get Home back to the east…read morewith a dead battery and waiting for AAA to come won't start me! Lol Thank goodness that he told me to call ahead to see if they had the right sized battery! When I called the Campbell location, they had my battery but we're short staffed and could not install. I called the San Carlos Ave., AutoZone location and the gentleman there said they had enough employees to install a new car battery for me! As I drove over to the San Carlos auto, three other people were also there with dead batteries and purchasing new ones to have them be installed as well. lol Oscar helped me install. The battery was incredibly helpful and someone talkative since he was an early 20's gentleman and I told him how my son and I had to deal with the pandemic he told me he was the class of 2020!! Goodness, what an awful year to graduate, but very iconic at the same time!! Pandemic times, there's been a number of people I've been in contact with that honestly have no Customerservice skills whatsoever!! Granted in my mid 40s and talkative, but I also can read a room. Speaking with Oscar he made conversation easy and was very helpful and was able to get me in and out within about 20 minutes since he had a line of cars out the door, meeting batteries! I will definitely go back and buy other products here since their team seems to be so incredibly helpful and busy!! I'm very thankful for the team here at AutoZone off San Carlos Ave. Hee.

Noe & Armando F. First off I cannot thank them both enough, as a female going into an auto place…read moreit's intimidating but these two guys were SO HELPFUL!!!!!! My car battery died and these two helped me figure everything out. Friendly, helpful and great customer service, informative! Thank you again Noe and Armando.

The 32 Amps charger used to be free, but now they are charging money for it, which isn't stated…read moreanywhere. Tesla doesn't take responsibility for it, so not sure who is managing this.

Wow what a cool place to charge at. Not only are there tons of super chargers (on the 4th floor)…read morebut there's also a lot of activity in the area. While you're waiting for your vehicle to charge, you can browse around Santana Row and do some shopping or eating. If you come during peak hours I'd imagine it may be hard to get some spots but honestly there are so many spots and you can probably just wait a couple of minutes and get a spot. Overall: Sweet location w/ many stations

The newest supercharging station located in the Peninsula!…read more Located to the right side of Target (if you're facing the store) and with 10 available charging spots! This spot is most convenient if 1. the other San Mateo location is completely packed or 2. if you're trying to hit up Target and need a quick juice while running errands. Level 2 ChargePoint stations are also available for those without Tesla's and are in need of some juice. In addition to the convenience of Target, here are other local retailers that are within walking distance from the station: - Staples - Marshalls - Armadillo Willy's - Toys "R" Us - Bed Bath and Beyond - Verizon Retail Store - Starbucks - Ulta Beauty Supply - Petco (where the pets go) - Cost Plus World Market - Red Robin - BJ's Burger and Brewhouse - Mimi's Cafe - Amy's Hallmark Shop - CVS Pharmacy (inside Target) Appreciating the love from local communities out there who are supporting the EV trend. Much love!

Not a tesla owner but came here 2x over the weekend and observed the chaos of tesla drivers…read more 1. theres not enough charging stations for the demand in this location. 2. tesla drivers are the worst. they cant backup their $100k vehicle correctly. in and out multiple times for their spot which causes traffic for those coming into target parking lot. ever thought of using your "auto park"? 3. once a stall is open, the next in line will race to that spot and usually blocks off the main corner towards target; so NO vehicles can pass causing traffic on both entry points. 4. expect at least 3-6 cars deep waiting for a station. 5. most tesla drivers just sit there and fall asleep. If tesla was smart they would have installed charging station towards the back side of target. let their "click" stay on their side.

Do not send your vehicle here! Ted is certifiably crazy…read more.. This man has a "cell" phone number and an "office" number on his business card -see attached picture. I called the "office" number late -8:30 on a Saturday night to ask for an appointment/call back. He picks up his "office" number, begins to berate me, threatening, and swearing very aggressively, F bombs -all because I called late! I was shocked, never been sworn like that in my life and especially for something so petty! I think he may have been inebriated...which is an oxymoron considering he's installing interlock systems. He reacted like I called his "cell/home" number! Normally you're able to leave a message for an "office" late at night. They ASK you to leave a message and TELL you they will pick it up in the MORNING. Off. His. Rocker. I believe this is my third review since yelp has been alive.... this is how upsetting the phone call was.

Ted always gets me us in and out in no time. He goes above and beyond, the guys in the shop are all…read moresuper helpful as well.