Stopped by this Tesla Supercharger and it gets the job done, but not the best experience. Be aware…read moresome drivers will straight up cut you while waiting, so it can feel a little unorganized. Also noticed a few stalls were not working, which makes the wait even longer. Pricing felt a bit high for this location, especially considering the condition and availability. Overall, it works if you need it, but definitely not one of the better Supercharger spots.

This Tesla Superchargers station had about 20 spots available but it gets pretty busy throughout…read morethe day. I came here around 4 pm few times and it was always jammed packed with additional cars waiting. Also around that time rates are slightly higher. The area is very clean and next to 99 ranch market and various shops. You can probably do some quick errands.

I used to really like charging here and came regularly, usually around 10 PM or later to take…read moreadvantage of the cheaper charging rates. What made this location stand out from other EV charging stations was the 24/7 security and access to restrooms and a lounge area. As a woman charging late at night, the security presence made a huge difference. It made the station feel safe and monitored, which is honestly something a lot of late-night charging locations lack. The restroom access and lounge were also a big plus since charging can take a while. Unfortunately, those features are gone now. The restrooms are only available during "business hours," and the 24/7 security appears to have been removed. That completely changes the experience for those of us who charge at night. To be blunt, those were the things that made this station worth coming to. Without security and without restroom access late at night, it's really just another charger, and not necessarily one I'll go out of my way to use anymore. It's disappointing to see a location that used to feel safe and accommodating move in the opposite direction. I hope BP Pulse reconsiders these changes, because they mattered more than management probably realizes.

Out. STANDING. Clean, well maintained, convenient, all chargers in good working condition, onsite…read moresecurity to ensure it stays that way. Pray for the day every charging station looks like this.

Located in a HUGE lot right by the 60 freeway exiting Garfield West/East, you find yourself bottled…read morewith probably the most superchargers you'll ever see. Great place to stop and charge as it's cheaper than your usual supercharging spots. Plenty of food spots around including a shopping mall, Best Buy, etc. Open 24/7 as well which is a huge plus. One of the most spacious chargers you'll see. Never had any issues here and is always a quick charge to 80% or higher.

They are right off the 60 fwy in Montebello And this was our…read morefirst time here Not busy but so many chargers. There's a 99 Ranch Market if you need to shop or use their amenities there We only stayed for a quick 10 mins And off we went And good to know

By far the largest charging station I've been to. Definitely a lot of space to wear. You probably…read morewouldn't have to worry about another Tesla right next to you at this location. It is clean and one of the best spots I have went to charge. definitely coming back here when I need a charge!

Dear Eric, I am…read morewriting to express my disappointment with the service I received at the Tesla Upland Service Center. I scheduled my appointment through the Tesla app and arrived on time, expecting my vehicle to be inspected and repaired. Instead, I was told that the system should never have allowed me to schedule the appointment because the Upland location does not perform this type of repair. I was then directed to a third-party company without receiving any assistance. This experience wasted my time and was extremely frustrating. If the Upland Service Center does not perform this type of repair, Tesla's scheduling system should prevent customers from booking these appointments, or someone should contact the customer in advance to explain the situation. Turning customers away after they arrive is not the level of service I expect from Tesla. I have always appreciated Tesla's products, but this experience fell well below my expectations. I would appreciate an explanation of why this happened, what steps Tesla is taking to prevent similar situations, and whether anything can be done to improve my experience moving forward. Thank you for taking the time to review my concerns. I look forward to your response. Sincerely, Andrew Oum

Horrible attitude from the workers, came in asking about battery key and see if they can help me…read morewith it since the mechanics told me to stop by here. The guy just looked at me like I was an idiot, said I have never seen those keys just do it yourself

I had a great morning because of Tony! I had a battery in…read moredesperate need of replacing. As a Chevy owner, my battery was bolted under a protective case & with no appropriate tools, it would have taken me hours to disassemble--even with the help of chatgpt. Tony helped me replace my battery swiftly! Literally disassembled in mins & ensured my battery was positioned correctly before putting the casing back. He was also a great conversationalist and you can tell he truly cares about customer service. I was stressed about doing a replacement myself for the past week and if it wasn't for Tony, I would've been ripped off by big chain auto stores. Give him a raise!

WOW! Auto Zone 550 N Lake employees Moises & Eduardo really went above and beyond to help me last…read morenight. I have mobility issues and use an EV Rider Transport Auto Fold Plus mobility scooter to get around the neighborhood. I recently noticed that my tiller is loose & wobbly and it appeared to be missing a screw. I went into Auto Zone looking to replace the screw. The helpful employees Moises & Eduardo offered to remove the remaining screw to measure it and determine which size screw I needed. I was fearful to remove it because there would be nothing holding my tiller together and I was also not confident in my ability to replace it. After they removed it and measured it and told me what size screw I needed they noticed that the missing screw was actually not missing but broken and that part of the screw was still inside the tiller. They managed to extract the broken screw, find another screw that was similar to the screw that I needed and modify it to fit so that I would be able to use my scooter while awaiting the replacement part. The entire process took close to an hour and they did not charge me a cent. I also offered them a tip which they politely declined. I had a previous excellent experience when purchasing a battery for my Honda Civic a few years ago. I believe it was Moises who provided me with the excellent service on that occasion as well. They both deserve recognition for their outstanding customer service! They weren't out to make a quick buck. They TRULY wanted to help me and did so!!!

I bought a signal light bulb at this location, asked the gentleman if he can help me install it. He…read moreasked his manager in front of me and she said yes only if you "feel comfortable enough." Then I asked if he can help me and he said NO. Then I asked if he can ask someone else to help me and then he said that everyone was too busy. Clearly I saw other staff members with no customers. Bad customer service not helpful at all. Very upsetting especially since I am a female and I had my young child with me.

With the help of the internet, I was able to come to the conclusion that my car's battery was…read morestarting to go. Gave them a call and the guy was able to confirm that they have the battery that goes with my car in stock. Hurried over and was in and out in under 10 minutes. During the removal and installation of my battery, the guy was very professional. We had an easy going conversation that didn't feel force and it didn't go on too long. Treated my car with care. He even moved by driver seat back to the original position after having to move it so that he can access the area beneath the steering wheel. They offer both refurb battery or a brand new battery. So that was nice that they provided options to the customer that would best fit your budget. The battery also comes with warranty. Installation is an additional fee of $30. All major credit cards accepted. My old battery was also an Interstate Battery. Got to say, I'm pretty impressed. Used it for 7 years before it gave out. Guy told me batteries usually last somewhere between 3 to 6 years. So their slogan of "Outrageously Dependable" is pretty spot on!

Went to get new batteries, professional and friendly customer service, answered my questions. They…read morehad batteries available with warranty and installed same day with no wait time. Great place for battery service.

I had a good experience working with Patron at Toyota of Pasadena! He was friendly, professional,…read moreknowledgeable, and made the entire car-buying process feel easy and stress-free. He took the time to answer all of my questions, was never pushy. Patron was patient, helpful, and made the experience so much better than I expected. I truly appreciate all of his help and would definitely recommend him to anyone looking for a used Toyota. I highly recommend asking for Patron! Also, Alex was great from the financing dept.

I reached out to test drive a preowned EV, inquiring about the state's new MyFirstEV program. While…read morethe dealer confirmed they did not participate in the program, he was optimistic he would be able to match the savings. Great! And a few days later, I received another email from the dealership, from "Susie Parker," listing that the price had been dropped for the vehicle. Also great! So I schedule the test drive. They reach out to reschedule, due to the car not yet being ready. Weird, but ok, sure, I'll reschedule. We eventually stop in, the test drive goes great, and we move inside to negotiate. The dealer shows us a listing price that is $4,000 over the number we were sent by "Susie Parker." The dealer winces, and informs us that "Susie Parker" is their AI agent, and that this was a glitch in their system. And we were there, still motivated to buy, and were curious if he might be able to honor the MyFirstEV rebate, as he suggested he could in his email from a week prior. He replies that he's only able to offer a similar discount on new vehicles. I had never inquired about purchasing a new vehicle. My communications with the dealership had been specifically about this specific pre-owned EV. At this point I'm floored, because not only has this dealership raised the price over $4,000 from what what directly offered to me through their email system (unknowingly to me, by an AI agent), but also that they would not honor the rebate that their HUMAN, non-AI agent tacitly offered to me also through email, to get me in the door. Whether these events resulted from poor internal systems, inadequate oversight of AI-generated customer communications, miscommunication, or something else, the result for me as a customer was the same- I would never trust buying a car from this dealership.