People over here very nice and friendly great place to get medchine and very helpful store tooread more

I have been using Live Well since last year and I am happy with their service. They are friendly…read moreand responsive. I enjoy their text system in which it is not just auto updates, they actually respond to inquiries. Great service!

Chino Medical Supply has great service and a wide selection. The staff is kind and helpful in…read moreexplaining how to use the equipment. The store is clean and well-organized, and they go out of their way to make sure you leave with exactly what you need.

Chino Medical Supply has so many options for all medical supplies! This is my go to place for…read morefinding my wound care supplies the staff is supper helpful and are even willing to order my supplies if they're not in stock

Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.

As a rheumatology provider, I truly appreciate working with a compounding pharmacy that is…read morereliable, knowledgeable, and patient-focused. The team consistently delivers high-quality customized medications, excellent communication, and outstanding customer service. They are attentive to dosing needs, allergy considerations, and medication tolerability, which is incredibly important for many of our rheumatology patients. Prescriptions are processed efficiently, and patients frequently report positive experiences with both the staff and delivery process. It is refreshing to collaborate with a pharmacy that genuinely prioritizes patient care and clinical excellence. Highly recommend.

This place has one problem, no public restroom. I'm a senior and sometimes that's apparent problem…read morefor me. Otherwise the customer service team inside is very good and the patience they give me is very well appreciated. Keep up the good work

Very nice, fast service able to get a medicine I couldn't find anywhere else. Would definitely…read morerecommend

Easy and very friendly pharmacy is choose over the big pharmacies any day! They are fast and…read morerespectful

The wife was so sweet and got my aunt a great deal on a walker and she was very patient with my…read moreaunt and listen to her needs

The employees were knowledgeable- helpful but not pushy! They worked with me to find the right…read morescooter for my personal needs.

Great experience, easy to find location. Large , bright store that is well laid out. I needed…read moresome compression socks but wasn't happy with Amazon. Naomi, understood what I needed and had it on hand. I also decided to get a second commode chair for upstairs. So much nicer than the one I presently have. The customer ahead of me was making an exchange and seemed happy with their service I am very happy with their products , service and price

I have received a full refund for the medical lift chair which was never delivered. The situation…read morewith them is resolved.