First off, the staff working there are friendly and knowledgeable. The sweet dog, Nike, was an…read moreadded bonus. I found a very elegant blouse that I feel sure I will love for many years! I am a plus size and they had many selections! They wrapped my purchases so adorable with an Eiffel Tower charm. Love French Twist!

Terrible customer service. While trying on several dresses, not one salesperson came to check on…read moreme to see how I was doing or needed anything. For a fairly expensive shop, they need salespeople who can take the time to work with customers. Worst sales experience in all of Colonial Williamsburg.

From the owner: The ultimate in women's clothing, shoes and accessories. Stop by to experience boutique shopping as…read moreit is meant to be - fun and personal!

It is a small lily store but great selection. The sale was a good part too. The manager and owner…read moreare very nice I talked with them on the phone since they were at their other store three sisters. They were able to fix my points and help me out. I will be going back next time I am visiting Williamsburg. Just to mention it is a new store and new owner then last time I was here.

One of the nicest consignment stores I have experienced. The shop is inviting and the owner is…read morefriendly and welcoming. Highly recommend a visit you won't forget the experience.

I have been shopping at this store for over a year, and the service I receive is still exemplary…read more Sale staff (Ms. Janice) is very professional, listens to what your needs are and provides service with a smile; not only to me, but to other customers as well.

I absolutely LOVE the Shoe Attic! This adorable boutique in the heart of Williamsburg offers not…read moreonly a great selection of shoes, but also in clothes and accessories, with designers such as Jeffrey Campbell, Irregular Choice, and Sugarhill Boutique! I fell in love with the Irregular Choice's limited edition, the Rudolph flats, in which the nose lights up whenever you 'tap' your feet! I was surprised to hear that the Shot Attic is the premiere choice carrier of this shoe line, and they really offer it at the best competitive prices! I also couldn't get over the Sugarhill Boutique's Alanis Woodland Animal sweatshirt and had to add that to my sweater collection! Staff here are super friendly, and you can spend quite some time in here, just browsing through their items! Great place to stop by to treat yourself! +Irregular Choice shoes :D +great clothing pieces +friendly staff

What a very nice store. I stopped in there with my wife just to browse, the owner was so very nice…read moreand sociable. Great selection of shoes!

While on our bi-yearly vacation in Williamsburg I wanted to complete a spring wardrobe refresh, so…read morestopped into this Talbots. The two staff members were too busy discussing a previous customer encounter to offer a "hello, welcome, or let me start a room for you" to me, even after I had a few items of clothing on my arm. Unbelievably rude! I will not shop there again.

I was shopping at Talbots in Williamsburg, VA yesterday morning at 11:30 am. There were three…read moreassociates behind the register, laughing and talking, but no one on the floor. An elderly customer was waiting at the resister, and one of the associates asked here if she was 'ready to check out" when the elderly patron replied with a smile "are you ready to work?" (one never knows if they still had to set u the register) The senior most associate spun around and yelled at the patron "that was so disrespectful!" and the patron said she was not sure if they were ready to ring her up, but the associate yelled at her, and kept yelling at her, coming around the register to confront the lady. I was in shock and intervened asking 'what is going on' the associate continued to yell and approach the patron, and asking the patron her name as the associate was going to report her. It was quite shocking Unfortunately, I have seen poor behavior from some (not all) associates here over the years. Another time a patron was shopping and had a pile or clothing on the counter - then she asked to use the bathroom (she was not done shopping, but needed the restroom). An associate told her she could not use the bathroom unless she both something. The poor woman had to leave her future purchases to find a restroom elsewhere And - I asked one if I had Talbot rewards, and was told they do not have to look them up and will not honor them Whoever runs this store needs to get a firm hand on the associates, as I will not return until they do And - if anyone knows how I can report this associate to higher ups, please let me know

It's so nice to have a Chico's in Merchant Square. While the footprint of this store isn't wide,…read moreit's very long. It just keeps going. They even have a back door to the rear parking lot. The staff are excited to help you find what you are seeking -- even if you're just browsing. The selection is quite good from the variety to sizes, with new items and a large sale section in the back. I love the sale section, and if I can wait for an item to go on sale, I may find it on the sale rack. If it's really popular, I'll buy it on the regular sale. Parking is available behind the store in a short-stay lot, on the street (though very limited), and in the lot of Frances Street, which offers 2 hours of free parking.

Usually browse while here with my mother-in-law for lunch…read more Chico's is the more mature version of White House Black Market so, usually I find a few items inside that I like but, tends to be a bit more demure for my taste. Still, great quality and some very nice fashion pieces inside. Fun to shop in here and see what is in style and browse the patterns and accessories.