A late night stop, glad we could find a room. Comfortable bed, but in room coffee tasted bad and we…read morewere disappointed that there was no coffee in the lobby. We could have bought our coffee in the restaurant but didn't. They had stocked only 1 bath towel in the room.

Check in - awesome Room - awesome…read moreMorning manager - awesome Breakfast guy - awesome Breakfast - 90% awesome Value - questionable. My biggest complaint? WTF happened to the cinnamon rolls? Seriously, due to snowstorm on my route home, I pulled up a list of available hotels and selected this property over the Candlewood Suites almost exclusively due to HIE breakfast and, in doing so, paid an extra $40. The breakfast was great and the guy working there was helpful, friendly and very attentive. But those "new and improved" Cinnabon rolls were a total let-down. While they smelled good, they were lukewarm, too dense and largely taste-less. If I wanted taste-less mass prepared breakfast pastries I'd have stayed at the dozens of other hotel options. Instead, I stayed here for the awesome cinnamon rolls that HIE hotels are known for. I know you still have them - I had 2 on Tuesday morning in Fargo. I can only surmise that Cinnabon is paying you a ton of "dough" to proudly display their logo and serve their rolls. Don't get me wrong - I love Cinnabon rolls. But these are not normal Cinnabon rolls - these are some kind of 2nd rate imposters that obviously come frozen and then are thawed and slightly warmed to room temperature. I've had better cinnamon rolls out of vending machines. You are going to lose more money than you make on this deal. Am I overreacting here? If you think so then you don't understand the importance of breakfast pastries or the pure joy of eating a traditional HIE cinnamon roll. They are pastries that just simply make you happy and ready to face the day. The new ones made me want to go back to bed. This started as a 1 star review but this hotel is great and the people are awesome - it's not their fault that the corporate people are morons. But the cinnamon rolls are a differentiating factor for Holiday Inn Express. You've lost that now. And me.

(1/5) - Editing my previous 5-star review I stayed at this…read moreLa Quinta last year during a cross-country Christmas road trip and had a perfectly fine experience- this year. WOW. After a 24-hour drive from Seattle, I arrived to find an empty, lifeless lobby--no fireplace, no other guests, and even the small retail counter was completely bare. The only staff member present appeared very young and visibly unprofessional, with hickeys covering her neck. I had my ID and credit card ready and simply mentioned that I was a returning guest and asked for the best available room rate. That should have been straightforward. Instead, I stood waiting for about 15 minutes before she told me she needed to call her boss. When I asked if there was a problem, she explained that it was her first day, she didn't know what she was doing, and that she had been left alone at the front desk. That was the breaking point. After an exhausting drive, I wasn't interested in being someone's training exercise. I asked for my card back and left to stay elsewhere. This experience points to one thing: poor management. Leaving an untrained employee alone to run an entire hotel--especially during the holidays--is unacceptable. It's disappointing, because I've historically had good experiences with La Quinta and expected better. Unfortunately, I won't be returning to this location.

The staff members at this hotel are SO NICE!…read more Still, I feel like I need to post a video of my room. It definitely needs a refresh. I would stay here again, but I would prefer trying other hotels first.

Stayed here 1 night on a road trip. It's a bit pricier than I'd liked but it was worth it. It's…read moreclean (-1 pt because the shower needs some scrubbing), and the check in system is so convenient! I like not having to go to the front desk to do a formal check in, and I was able to go directly to my room without any issues. Comfy room, spacious. I really like the set up of this hotel; the elevator is in a convenient spot and the pool is right next to it also. The pool is heated which was so nice and I loved the hot tub. My only complaint other than the shower was that the usb plug next to the bed wasn't working so charging my phone was a pain (I forgot the wall charger part in the car). Overall, I'd stay again for sure.

Stopped here for one night on a road trip. Our check in was easy, however, there was an issue with…read moreour room. We went back to the front desk and they took care of us - getting us a new room (which was actually an upgrade)! They said they would refund us completely and after calling them and connecting with Expedia (I booked the room through Expedia) I received a full refund. Unmatched customer service. As far as the Home2Suites hotel goes, the room we had was large and clean. We were only there for one night, but there was an entire living room in addition to the king suite and bathroom. If I have to nit pick something, the soap dispenser in the shower was empty and the extra bedding was missing pillowcases (I like a bed full of pillows). Not even worth taking a star away because the customer service was just outstanding. Breakfast was great in the morning, who doesn't love waffles?! Hot coffee, oatmeal, bagels and toast, fruit, and cereal. Overall, a wonderful stay.

We stayed for one night and that was unfortunately enough for us…read more For the pros, you do get a very large room for the money. Our room had a kitchenette, a sitting area, and a separate bedroom. We all liked the breakfast options, as well. For the cons, it just seems like the hotel has been neglected over the years. A lot of the furniture was worn and in need of replacement. The blinds in the bedroom were broken. And there were several ick factors - the bathroom tub area, stains on the carpet, etc... It just felt a bit run down. Also, our room had a locked closet that seemed to have an A/C unit or HVAC of some sort. The sound was so loud that it kept our children awake and legitimately scared them. If you are fine with having a bit more of a rundown hotel and need a room with a lot of space, then this is your place. If you are someone who likes cleanliness, though, you may be turned off by the state of the rooms.

Excellent hotel. Friendly service. Clean rooms. Dishwasher was loud but overall a very welcoming…read moreplace. I wasn't real impressed with breakfast but it was ok. I am looking for more low carb options. I would stay here anytime. Just a fantastic place and comfortable bed and spacious room. Lovely.

Great experience from start to finish. Stayed here during a…read morewinter road trip and couldn't have picked a better stop. The location is very convenient, the price was affordable, and the entrance felt genuinely welcoming, especially with a fireplace going while a bitter cold storm raged outside. I arrived early and was offered early check-in, which was hugely appreciated after a long drive. The room itself was spacious, warm, and extremely comfortable, perfect for actually resting and recharging. Amenities were IMPRESSIVE. You heard me. heated pool, spa, fitness center, and a business center, all well maintained. Everything felt thoughtfully set up for travelers who actually need comfort, not just a place to crash. The only minor complaint (and it's a fair one) is the $75 pet fee. That said, it didn't take away from an otherwise excellent stay, thats just me being cheap and honest. Will absolutely be staying here again and would recommend it without hesitation! *Special Edit* I wrote the review while in my room so I had to come back and make an edit just to highlight the Breakfast Buffet! Wow! I was so impressed. The area was immaculate and the lady servicing the area was keeping everything FRESH. I'm not talking a continental tea/juice/coffee folks, you'll find the standard cereal, breads, cold bar; But you'll also find a fresh Waffle station, Hot Scrambled Eggs, French Toast Sticks, and Ham! All COMPLIMENTARY!

It was ok. Picked it for it's location but pool area not…read moregreat. Clean and friendly and if you want a bed rather than a destination in itself, this works.

This place ROCKS! Between Nate (Front Desk Guy, Extraordinaire) borrowing me some tools to fix my…read moresister-in-law's headlight to Nate and this other chick letting me borrow a couple of dining room chairs to take up to my room so we could play some cards with Nana on Easter Weekend, these guys really went the extra mile to make our stay awesome! Plus, the rooms are nice and the kids loved the pool and the water slide. would definitely recommend this place to friends!

I should have checked Yelp first…read more Dirty shower, soap pack open and left, the bed was not totally against the wall, the floor was scratched badly, they have a laundry but it was out of order, there was no guide on the TV, the desk clerk didn't know how to get supplies that were out in the room. I guess that's enough to let you know we won't be back! The terrible thing is we have never had a bad experience with Country Inn and Suites, but this bad experts a doozie

Reserved a suite for the hot tub in room, sofa bed and king size bed. Room 118. The room smelled…read morebad. Took the cushions off the sofa and found cheetos and other food crumbs. Pulled the bed out and found stains. Reported to the front desk and was asked if I needed to use the sofa bed. Then offered a room with 2 queen size beds and use of the hot tub in the dirty room or use of the hot tub in the public area after hours 12 am. Upon checking out we were told we had been given a discount. It appears to be 45 dollars off. We were moved to a lesser cost room so that is appropriate the room was smaller and not what we had reserved.

Nice place to stay ... we've done it many times. Now I cannot even find a spot online to put my…read morerewards number. Start booking and find I may as well stay at the Holiday Inn Express with the extra charges including a $10 human service charge above Bismarck's huge lodging tax. ?What? I need a place to stay not a babysitter! Try two numbers and cannot talk to Bismarck hotel. I think that is what they said. English at the AMERICINN must be a second language. Frustrated. I will go back to the Hampton or Holiday. More money but less frustration. Was a nice place to stay. Good breakfast. But sorry. Not my go-to anymore ...

Clean room, great bed, very quiet, everything works as it should. Breakfast is available as…read moreadvertised and there is enough choices to make most happy. Great staff, very helpful and friendly.

Everything I said about the breakfast and room remains the same. But the postcards did get mailed…read moreeventually.

Don't bother making a reservation and try to plan a trip because they will give your room away…read more I'm even a Gold Club member and it doesn't matter. Customer service is less than desired.

Hideously obnoxious noise on 3rd floor emanating from the hall AC unit intake vent which was dirty…read morewith mold/mildew. Audible in room. Otherwise it was ok.

Their customer service is absolutely horrible. Worst experience at a hotel I've ever had. 10/10…read morewould not recommend.

Ole biddy at the front desk can be pleasant or a rude nightmare depending on who she sizes you up…read moreto be. I've stayed here before and thought the rudeness was a fluke but definitely won't give them my business again. There is no attempt to provide reasonable customer service. Take your business elsewhere.