This Hampton Inn & Suites is very nice for the price. We were only in town one day and one night…read more This place was perfect for us. The staff is great for check in and check out. They keep the rooms super clean and can tell you great places to eat nearby. They have a lovely morning breakfast. It is right near Willamette University and Salem Hospital which is super convenient for those needing to be close by those locations. They have a nice fitness center and an indoor pool which I loved. I love their a 24-hour business center and most places no longer have complimentary newspapers in the lobby, this one does and it was great. They also have nice vending machines and a laundry. It is perfect for business. And you will sleep like a baby, the beds are so comfortable.

Stayed here while attending a roller derby tournament. Hotel staff was super friendly and helpful…read more Area felt safe for me and my daughter. Room was clean and fairly quiet. Beds were lovely with a nice selection of pillows. We didn't take advantage of the breakfast but spent a good amount of time in the pool and hot tub which were fantastic after a long day of sitting on metal bleachers.

Michelle has over the top customer service. What a gem. Prob the fastest check in Ive ever had…read more Appreciated the welcome cookies and waters. My room was a king suite and spacious good value for the price. Comfy beds, good sheets, great water pressure, quiet. Dennys in the parking lot, and drivable to good coffee if you want something stronger. Have stayed here multiple times- and their promo for April for $50 credit for each 3-night stay was a perk.

Really bad experience! We were in room 203. We walked in and felt a heat wave. The A/C was on,…read moreblowing air, but not cool air despite the correct temperatures. We sat with the door open and windows closed for about 90 minutes before leaving to have dinner, hoping it had cooled off. When we came back, it was even worse. We were starting to feel dizzy from the heat. I went down to the front desk and the staff member (didn't get her name, but she was very nice) had 1 room left, which we took - THANKFULLY the air worked in that room. However we had a downsized room (went from a king bed to a queen bed) and did not receive a discount for the experience. I will also note that the bed comforter had noticeable stains. When we went to shower, we almost pulled the knob out of the wall and had to hold it in place. There was also mold in the shower.

Stayed at the Holman Riverfront Hotel to use up expiring points, and celebrate a birthday somewhere…read morenew. Requested a sunset view or bathtub from the friendly staff member at the front desk. Lucked out on getting the bathtub, because the sunset view would've had street traffic noise. The hotel is in pristine condition. Beautifully appointed as part of the Hilton Tapestry collection. It's within walking distance of the riverwalk, parks, restaurants, shops and the Capital Mall. There is Valet for $29, but free garages are close by. The valet was kind enough to let me know that one block over the 1 & 2 floors are always free while the higher floors are not. Didn't try the Italian restaurant off the lobby but it was always busy so it's probably good. I had a lovely stay here and would definitely recommend it.

Service at The Holman was first class! Rooms clean and…read morecomfortable with a view( just ask when scheduling stay)! Coffee shop with yummy pastries and such. Also, Gamberetti's Italian restaurant located on the ground level. Such a wonderful experience. Authentic Italian cuisine. If you have been there....It's a must, Best lasagna and cocktails!

ALL AREAS ARE REVIEWED 1-5, 1 being the worst and 5 being the best…read more Reservations-5-Super easy via AmX Parking-5-Super easy, plenty of out front parking Room-5-A great room, partitioned to split if you want. Desk was great, lots of room with a large additional rolling table for more space if needed. (I did move a lamp to the desk for more light) Mattress/pillows-5-Very comfortable bed, could have used a firm pillow to match the medium and soft ones; overall a great sleeping experience. Bathroom was large and the water was super hot. Elevator speed/availability-3-There are two elevators and only one was working, and it seemed to get stuck on floors occasionally. The good news is the stairs are right there and easy access. Gym/pool-5-I didn't use the pool(although many people were) but the gym was very good. The was a full compliment of dumbbells from 5-50 lb., a cable machine, bench, kettle bells, and cardio equipment. Restaurant-n/a none, but the free breakfast was very good. Staff-5-Front desk folks were really nice and helpful. No known benefit if you are a Diamond member which surprised me, I was told that because there is no on-site restaurant there were no a diamond perks...not sure what that means. Price-5- Very good pricing. Overall-5- I will definitely stay there again if I am in the area. Shout out-Raven at the front desk, really nice, hospitable, and answered all of my questions with a smile.

We stayed here for one night right before the Christmas holiday while visiting family in both…read moreSalem/Keizer and Eugene/ Springfield. We selected this property because of its overall location which was not only convenient to family and friends but also extremely convenient for hopping on I-5. We checked in around 3 PM in order to get settled in our room before meeting family for dinner. As always, we appreciate the size and layout of the Home2Suites line of Hilton properties. We appreciate the kitchenette and apartment size refrigerator/freezer, along with ample counter space including two sinks, one in the kitchen and one in the bathroom, and a place to easily set up your laptop if needed. The entire flow of the room works really well for us. The studio suites are large enough to accommodate more than two people, but we've also enjoyed staying in the one bedroom suite which offers even more room and is similar to a small apartment. We learned they opened in February of 2021 and were busy from the start. We were told they initially housed many families that first year who were displaced from their homes because of Oregon wildfires in the area. In addition to being very convenient to I-5, it is also extremely convenient to Highway 22 which runs east and west through the area. As common in Home2Suites properties there is a nice size gym, laundry facility, a better than average hotel breakfast served daily, and this particular property has a indoor pool and hot tub, which makes it nice since it is open year round. There is also a patio area which offers outdoor seating and barbecue grills. Also, every staff member we encountered was very friendly and helpful. But a special shout out to Terrence, who was extremely helpful in assisting my wife with her early morning laundry routine. Our only negative experience was they do not appear to have enough luggage carts for the property. We struggled upon check in and check out to locate a luggage cart, which makes it much easier for us to transport our cooler, which is not on wheels, and of course, helpful with transporting additional luggage.

I'm VERY impressed with The Grand Hotel. It is big, warm, welcoming, and far more posh than I'd…read morehave expected for its "hotel star" rating. My room was far larger than expected, and was very well-equipped. In addition to all the standards (in-room refrigerator, microwave, etc.) was a white noise (and others) machine to assist with sleep (one minor gripe is that the sound isolation between rooms isn't terribly great), and a wall-mounted thermostat for the air conditioner and heat. One very thoughtful touch was two bottles of water, free of charge, already in my room upon arrival. Staff was incredibly helpful, professional, and friendly. My room was immaculate, and there were no signs of wear on anything nor neglected repairs. Complimentary breakfast was better than most. The mains also vary from day to day. There is a separate waffle station from the main hot dishes, and it features pastries that were far better than most, which was a really pleasant surprise. The covered parking garage is TIGHT, and is shared with the in-hotel restaurant (Bentley's), and the Salem Convention Center, so it can get crowded. There are two "Blink" EV charging stations, which is appreciated.

This hotel is just mid. The lobby is pretty, that's for sure. But the rooms are really hit and…read moremiss. With some updates / renovations this hotel could be pretty awesome. Downsides: - Hotel temp was HOT. ALL THE TIME. The elevators were too. - Pillows lumpy, need to be replaced - Showers have rain shower heads...really just the worst when you're not a man. - Don't go here for the views. My window looked out at the top of a building lol - TV's are still on DirectTV. Yall really gotta switch to streaming services (Netflix, YouTube, Hulu, etc) Upsides: -I appreciate that the hotel cares about conservation and limiting their carbon footprint -The complimentary aluminum bottled waters were nice - They have a sound machine which is pretty neat -- haven't seen that in other hotels - Staff was nice

We dealt with Dana at the front counter and she was an absolute angel. She helped us with our stay…read moreand the hotel stay was made pleasant. Thank you miss dana for your help and kindness 5/5

My daughter and I stayed here unexpectedly when we had to leave our Airbnb a day early. They…read moreallowed me to check in an hour early, which I was very grateful for. The doors and hallways to the room were very convenient. I felt very safe while here. Our room was clean. The bed was comfortable. The price was pretty good.

Plenty of choices but I always stay at Marriott's when I travel. Amazing customer service by the…read moretwo young ladies; they helped out when I first checked in. Rooms are bigger than I needed and centrally located to everything. Court yard to hand out at, a gym, a pool. Bfast in the morning

So staying at this hotel is about keeping expectations manageable. Considering what I know about…read moreSalem and that it's the only Marriott in town says enough. It is obviously an older hotel, and the age shows. The walls in a lot of places and scuffed and worn, things are out of order, and I'm not stepping back in that elevator. But the staff is nice, the beds were comfortable and the lobby and hallways are clean.

The location is very convenient and right off the freeway, but that also means a lot of traffic…read morenoise if your room faces the highway or Market Street. A big positive was the free EV charging -- I woke up to a full battery and continued my trip with no issues. Check‑in was friendly, and the warm cookie was a nice touch. The room itself was spacious with a couch, though oddly the couch doesn't face the TV. The end table was sticky and not cleaned properly, and I noticed a burn hole in the carpet near the bed. The carpet overall is showing its age and could use shampooing or replacement. They also charge $15 for a hotel type breakfast that would normally be free at other hotels which was disappointing. I skipped it and went to Elmer's down the street instead and had a much better meal for about the same price. Convenient location and great EV charging, but the noise, worn carpet, and cleanliness issues keep it from being a stronger stay.

We stayed here for two nights near the end of September while visiting family in the area…read more We usually stick with Hilton properties and like the Home2 Suites brand, but the Salem Home2 was considerably more expensive than the DoubleTree, so we decided to give this place a try. We booked ahead and checked in online, though we still had to stop at the front desk for keys. We're not quite ready to rely on the digital key in the Hilton app due to past experiences. The hotel is right off the Market Street exit in Salem. The area is fairly busy, and getting in and out of the parking lot--especially near the neighboring McDonald's--can be a little tricky if you need to turn left. Our room setup was somewhat similar to a Home2, though smaller, with just a mini fridge, microwave, and sofa seating. We were on the side facing I-5, so road noise was constant. It didn't bother us much--more like background white noise--but it was noticeable. The heating and cooling were controlled directly on the unit under the window, which is typical of older properties. Newer ones usually have wall-mounted thermostats. That said, the room itself looked recently remodeled and was generally comfortable. The only real negative was the desk chair, which had several tears exposing the cushion underneath and definitely needed replacing. We didn't use most of the hotel's amenities, but there is a breakfast area ($15 per person) and a small bar, neither of which looked busy when we passed by. The property also has an indoor pool and fitness area. Overall, this was an adequate and reasonably comfortable stay, and we were satisfied with our choice.

Pros: 3.5-4 stars; I enjoyed my stay here; the parking lot was big with lots of parking all around;…read morecheck in was fast and easy (sometimes free cookies at reception desk); room was clean--although tight, it had great amenities (including microwave and fridge); indoor pool was of a decent size and hot tub was great; customer service was great (our toilet was clogged and the front desk receptionist came to quickly unclog it); good location; would definitely recommend/return Cons: Not the newest hotel, but hotel was not dirty either--overall average quality that successfully met our needs; breakfast was decent

The desk clerks at the check in were very friendly; and helpful. I had a spa suite which seemed to…read morebe very clean ; and comfortable. Breakfast was very good; only complaint is whoever stayed above my room on the third floor woke me at 4:53AM stomping their feet and making a bunch of noise. So for those reading this if there's a floor below you have some consideration for guests below you; don't be a Fk'in jerk ! I usually stay at Hilton properties as you can pick and choose your own room on their app; why more hotel chains don't do this is beyond me. Some people are just inconsiderate A-holes!

We broke down on the highway, and the tow truck dropped us at La Quinta while it was repaired. We…read morehad a great stay and the staff was helpful and accommodating-going above and beyond to make our scary experience a lot better. Would recommend! Great breakfast too!

Loved the location. Easy to find. Right off highway 5. Love the amenities. The room was beautiful…read moreand well set up. The breakfast was great! Bonus for hot sauce for the eggs. The only caveat I had was the window was open a crack when we checked in in the middle of the night. And so we had road noise from the freeway all night.