Very convenient hotel, it is close to Disneyland. And my kids very favorite part of this hotel is…read morethe gift shop with very helpful and very hospitality staff Josephine , we are very thankful that you have a staff like Josephine.

Courtyard Anaheim Theme Park Entrance is beautiful and is in fantastic location. It's in walking…read moredistance of great restaurant like Mimi's cafe ,Panera, IHOP and Denny's ,So you have easy access to food & drinks,especially McDonald's for my kids , and of course this is next to Disneyland too !!! hotel has an amazing restaurant inside with delicious cocktails and foods. All the staff are very friendly,from Bistro,waterpark,front desk,valet and gift shop clerk. The hotel has a beautiful gift shop, Josephine at the gift shop was very friendly, professional and helpful. Josephine is Awesome !!! She is so patient and very nice person ,I was going to an event and I didn't like how my hair looked, I was looking for some hair stuff and she helped me to find what I am looking for, She also recommended me to buy some souvenirs or gifts for my family and friends, the Gift Shop offering a lower prices compared to Disneyland Park and Yes! She is right ! And in the end I bought more gifts for my family and my friends because of Josephine, Excellent customer service!Do not lose her ! To summarize,This hotel has a lot to offer! I look forward to staying again here in Courtyard. This hotel is a 5 star !!!

We were plann a Disney day. we were stopped by the rain and the nice people at the Westin started…read morehanding out pastries and hot chocolate! truly a lovely staff and hotel!

I really appreciated staying here. Even though we were promised a 4pm checkout because of our…read morestatus, it did not happen. That didn't matter because the stay and customer service was very nice. The staff was very courteous and kind and we REALLY appreciated the gym here. The gym here is awesome. They have almost every piece of equipment that you are looking for and they have every type of workout method that you're interested in trying. They don't just have treadmills and weights. There's HIIT equipment, a P-90X type resistance unit/apparatus, rower machines, etc. There's all types of unique gym equipment that you can utilize here. There is also water (filtered, tap, and sparkling) available. You really have to check it out. Unfortunately we were not able to use the pool and that was one of the main reasons why I wanted to come here but that's OK. It rained while we were here so I didn't wanna get caught up in that yucky weather in the pool. I thought it was impressive that they have movie night at the pool area on the weekends. There were many families visiting Disneyland and so it was great because I saw a lot of them at the pool area enjoying the movie night. I liked how they did the movies in sequence so it was like Friday Toy Story, Saturday Toy Story 2, Sunday Toy Story 3, etc. The issue that we had was the wait for the hotel buffet, included in our stay. The wait was 45min-1hr. We waited and it was ok. Our problem was that we had free breakfast in the Club Lounge that we did not try and there was no wait up there. This was a bummer, but we know for next time. Our room had a pool view but the Club lounge was at the other end of the resort. We know next time to ask for a room near the Club Lounge. The hostess at the Club Lounge, I believe her name was Carlissa, was AMAZING! Her customer service is stellar! She greeted us and checked us in and verified all of the other guests as well within a matter of seconds. You can tell that she is a professional at her job with excellent hospitality and great customer service. Carlissa made sure that everything was cleaned up and well maintained when the regular staff person wasn't available. The regular staff person was very busy busing tables and cleaning up items, plus serving beer and wine. It was good to see that Carlissa and the staff person worked off of each other and really kept the place clean, tidy, and well-stocked for all of the visiting guests. If you book at this location, make sure that you pay a little extra for the Club Level benefits. They offer a 6:30-9:30a breakfast buffet, 4-6p evening hors d'oeuvres & drinks, and champagne at 9 o'clock at night on the Club Lounge where the fireworks happen for Disneyland. Also, throughout the day you can stop in the Club Lounge to have snacks or water, sodas, coffees, teas, and cappuccinos. This resort is awesome and I am happy that we chose to stay here. Thanks!

The rooms were extremely updated and immaculately clean. I cannot stress enough how clean…read moreeverything was! Everything is modern and in excellent shape. The rainfall style shower was incredible and had really strong water pressure. The beds were comfy. The staff was the shining star. They were able to accommodate us on an extremely busy night at 3 AM after an emergency. It was the last night of a convention and the front desk lady was able to get us the last room in the hotel at a reasonable price. Without her, we would have to have slept in our car. We are now customers for life.

I came here for the Vans Warped Tour and it was a great location to avoid the crazy traffic around…read moreLong Beach. Hotel was very nice and I got free parking here for being a member. The staff was super friendly at check in. The receptionist gave me free water and explained all of the hotel information very throughly and clear. My room was 2 queen beds and on the 3rd floor. I did hear noises running around in the hallway and upstairs noise but it didn't bother me too much. I do wish they had more parking because the garage would get full when I came back late at night. I parked in the front lot next to the check in spots are. The hotel was very clean and its super close to Disneyland. I went to downtown Disney only and it was only a 6 min drive to the parking lot. I would like to stay here again!

Alright I've seen the reviews on how dirty and bugs and all that. I can feel that it isn't the…read morecleanest place to stay. But if your going to Disney all day or exploring the city all day and your just coming to the room to rest, freshen up and sleep at night. It's perfect. They have a breakfast buffet which was so helpful before starting our day! They have a coffee machine in the lobby perfect for a morning pick up or a mid day pick up. Such easy access to the freeway and also right across the street from Disney. Great location. After a few days here, I'd come back to this hotel. The location for Disney is perfect and the price is nice for your wallet. Instead of the on property hotels.

Great location nice room it was clean besides the spot of blood on the inside of the bathroom door…read morein room 152 beds are not as comfortable as we like But ok for convenience to Disney Breakfast must improve 75% Eggs were runny and sausage looked like they were boiled Not good the selection ton of dry goods was a good selection Front desk should be more aware of customers I walked in and they finished their conversation before acknowledging me

Hotel Location 10/10 Morning breakfast 7/10…read moreTrolly that takes you 11/10 Pick up times for trolly 11/10 Hotel room Cleanliness 10/10 Air conditioner 10/10 Bed comfort 10/10 I arrived like at 8pm and the front staff was very welcoming and kind and respectful. I work at a hotel for the navy and I had nothing but good things to say about this place. -I do wish they had Liquid eggs. And bacon for the breakfast They hate croissants and bagel sandwiches which were not bad but I just wanted eggs and sausage and bacon Great breakfast overall. Great experience overall I will be coming back for sure

Our first time at the Candy Cane Inn, but hopefully not the last! After moving out of state but…read morestill being a Magic Key holder we needed to find a place where we could come spend a few days close to the park with free parking, a pool, and clean rooms. This last bit was very important to me as I know that some of the hotels right near the parks can get a little gross. This was not the case here. It's clear that someone's taken a lot of care to really rehab this place and make it something special. The decor is so charming and it really feels like a little oasis on Harbor Ave. It is expensive don't get me wrong but you pay for convenience here. From the hotel to the security entrance, it's about a 10 minute walk. That on top of the free breakfast and aforementioned free parking make this place a no-brainer. I should also mention that there is a shuttle to the park, if you prefer that, it runs around every hour. Unfortunately, we came to Anaheim during one of the worst heat waves we've ever experienced, but the Candy Cane Inn came through with the stellar AC. This was a great retreat during hot days to cool off and catch up on sleep before heading back to the park after sunset. My only beef is they need to add a path between here and Avengers Campus since we're right next door! It would be so convenient.

Stayed here since it was nearby the Anaheim convention center…read more Benefits - very walkable to Disneyland and the convention center complimentary breakfast with eggs, yogurt, fruit, sausage, etc. small fitness center clean and spacious well lit outside, even at 5am front desk staff was nice Could be better - they charged me for parking even though i had no car, and I had to call after my bill to get it refunded even though I had confirmed this a few times on check in every time i called i was on hold for 15 min or more. Perhaps they are understaffed. I for some reason had a duplicate reservation, which I had to cancel 3x and almost got charged 3x for it my room thermostat seemed glitchy. it was over 100 outside, and inside no matter how low I tried to set it, it would stay at 80

Had my second stay here this weekend and it remains a top choice for a staycation near the…read moreDisneyland resort. It's only a half mile walk from the entrance, which feels even closer than parking at Mickey and friends and downtown Disney. Left the park at 11:02pm and I was literally back in my room by 11:16pm. I feel like it takes me more time to get to my car, when I park at the Mickey and Friends lot. Rooms are nice and clean. Suites are not that much more expensive than regular rooms, but the suites are worth it for their space and their kitchenette. Staff was friendly. I called them on the day of my Disney trip to get an available suite with early check in, and they were able to get me set up. I'm appreciative that they were able to help me out and we had a great stay. Overall, I think it's a great option near Disneyland at a fraction of the cost of Disney hotels. I'll likely be coming back soon!

Homewood Suites Anaheim Resort - Convention Center has become our family's go-to hotel for…read moreDisneyland trips, and with three kids, it solves the accommodation problem better than almost any other Hilton property we've found in the area. The hotel is relatively modern and has been maintained extremely well. Rooms have consistently been very clean, and there are a surprising number of configurations designed for larger families. Depending on the room, you'll find bunk beds, separate sleeping areas, and layouts that give mom and dad at least some separation from the kids at the end of the day. That's harder to find around Disneyland than it should be, particularly within the Hilton portfolio. The lobby is large, bright, and airy, with plenty of seating, a good snack/market area, and Disney+ seemingly always playing for the kids. The complimentary breakfast is the typical Homewood Suites buffet, but the breakfast area itself is enormous. It gets very busy in the morning--as you'd expect at a Disneyland hotel--but we've generally been able to find somewhere to sit even during the rush. The pool is OK. Nothing particularly special, but perfectly adequate for letting the kids burn off whatever energy Disneyland somehow failed to extract from them. Service has consistently been friendly and helpful. The property is also surprisingly easy to get in and out of for a hotel this busy. Two elevators keep things moving reasonably well, and multiple exits provide quick access to different parts of the parking lot. Parking is gated and does carry an additional fee, which is worth factoring into the room rate. Disneyland is walkable from the hotel, although I'd put an asterisk next to "walkable." With school-age kids it's very manageable; with toddlers or younger children, the distance becomes considerably less appealing--particularly at the end of a long park day. The location also works well for travelers who aren't visiting Disneyland, as the Anaheim Convention Center is very close. For families, especially loyal Hilton members, this is an outstanding option. There are hotels closer to the parks and certainly hotels with better pools or more upscale amenities, but very few combine the room configurations, cleanliness, breakfast setup, location, and family-friendly common areas as well as this one. While we are moving out of the stage of life where this may be the case, for our previous trips with kids ranging from 2-8, it's served our family, extremely well. -AC

Like most hotels now, they will not clean your room everyday, It really baffles me that they want…read moreto charge all kinda of extra fees but can't go the extra mile by at least cleaning your room. Like the previous Homewood suite we stayed at, the dishwasher was very old and rusted, bathroom area could have used some cosmetic repairs. Pull out bed was very soft and thin, could feel all of the springs. The room was overall spacious and clean. The bunk beds were perfect for the kids . Best breakfast selection out of any hotel that I've stayed at. 3 working waffle makers. -$46 a day to park your car -1 mile walk to Disneyland

We stayed at this hotel to visit Disneyland. A beautiful hotel but not as close to Disney as I…read morewould have liked. I love the fact that they greet you with warm cookies for every person checking in and giving children tokens for their mini claw machine in their lobby. Great and friendly staff. Rooms were clean and spacious. My new favorite hotel

HORRIBLE HOTEL -- DO NOT STAY HERE! My stay at the…read moreDoubleTree Suites by Hilton Anaheim was absolutely disappointing. The A/C wasn't working properly when we arrived, there was hair in the sink, and later that night we discovered there was no hot water. When I contacted the front desk, security was sent to the room after engineering had left for the night. I was only wearing a towel when the security officer entered my room, and I was extremely uncomfortable with how the situation was handled. I contacted management and escalated my concerns, but unfortunately the way everything was handled afterward was just as disappointing. Save yourself the headache and stay somewhere else. I would absolutely NOT recommend this hotel.

Clean hotel, great staff easy parking and breakfast was good. Hotel room is clean bathroom as well…read more Definitely a basic but would stay again

Absolutely nothing works properly in this hotel. First off…read morewant to park your car? The gate to allow you in the parking lot has you push a button to take a ticket. Guess what, no tickets in sight, not a one! Had to back out of there and pray to god that they didn't have those backward spikes to shred your tires. They had a some spots for checking in but alas they were taken up by the maintenance crews! I had to park in a handicap spot and call the front desk to open the gate and let me in. Ridiculous! Once I got that taken care of I headed up to the room where I found the mini refrigerator was on to the maximum cold level and it was warm and to boot it buzzed. I tried to make the best of it and decided to make some coffee. The water leaked out all over the counter. I took a quick shower before heading out to meet up with my friends and it literally took 10 minutes before it got warm enough to use. Then the faucet dripped non stop. I called to see if i could change rooms and was told that if I did that the entire reservation would change as well including the price and since I paid more than what the hotel is worth I declined. I have two more days in this dump and then I am gone! I was better off with a motel 6. Customer service was rude! This hotel is not accommodating one bit.

Nice clean room, front desk attendant where helpful and cordial. Our curtain didn't close all the…read moreway so the sun was on our face early in the morning.

Bed bugs. Look elsewhere. Food is frozen, fried and not…read moregood. The staff when you could find them and they would pay attention to you were inattentive and reminded me of spoiled children. The room decor is old and drab. The bugs were gross. Dead roach in the bathroom. Linens didn't get changed the entire stay with no door sign hung. Linen smelled like chlorine. Night stand light didn't work. Remote for TV was missing. None of the food is freshly made, but fresh out of a package or freezer. The managers hiked up the price because Disney was full. We paid $880 a night for everything I have mentioned. IHG is a management contract. This hotel is run by franchisees and the management is REALLY bad. And kinda ghetto.