My mom didn't want to go to a nursing home, or anywhere away from home. In her home, she can do all…read moreher hobbies, eat all her favorite Filipino foods, prepared by her or us, plus she paid for it and wants to die there like my dad did. She knew, that she will get stronger and she will be back on her feet, as soon as she starts her radiation. With that said, I end up talking her into moving to Park Forest, one, because it's close from my home, I can easily walk there & visit her. I told her I will even do volunteer work, so I have an excuse for visiting her there often. She went for it! That's right, she was ready to be among women her own age! On the day she moved in, I was unpacking some of her necessities, when she rang up the nurse. She pressed the button, like 10x, but no nurse came to see her. I also found out, that SHE WILL HAVE to walk to the bathroom, without her walker, and that there is no guard rail on her bed. Meaning, they didn't care if she fell, or tripped, my mom is DYEING of cancer and there is NO WAY IN HELL was she walking alone in the bathroom, without an assistance! To me, that was a torture! I found out, the buzzer had a hole so the reason why the nurse didn't hear her. What if she tried the buzzer and I wasn't there, and she's having an emergency? Right away, I decided, this was NOT a place for her. The lady who was in the same room as mom (roommate) her first warning to us was: "good luck, getting help around here!" I didn't know @ that time, what she meant. But she was giving us a good warning. I feel sorry for relatives, leaving their 'love ones' in a place such as this! I got a confirmation from her doctor, and took mom home with me, that same evening. That was a good move, on my part, because I had the last 3 months with my mother, and took care of her and had a chance to be a 'mother' to her and her the 'daughter'.

Nestled behind the loveliness that is the Grotto and adjacent parkways…read more Evaluation for this place comes on the basis of volunteering and training. I was humbled to see some fabulous patient care for many of the residents at this modest facility, with day in and day out consistency. It resides in a quiet residential area off of the hustle-bustle of 82nd, yet close enough still to be a short walk for lunch/break options (7-11, and the Indian/curry hut right next door). Thanks Park Forest for the mentoring and partnership. Thanks so very much for all that you do for those residents who rely so dearly on you.

Criminally Overcrowded and Negligent…read more If you care about your loved one's safety, do not send them to PortHaven. My mother was admitted and on her first night, she called for assistance to use the restroom--no one came. She fell, fracturing her sternum and three ribs, and the facility waited eight hours before calling an ambulance. She is now crammed into an 8x6 ft partitioned space with two other patients, separated only by curtains. In the weeks she's been there, I only received a single call from a doctor about her care, this was only after I threatened to report them. I had left multiple messages and even emailed the administrator and head of nursing--no one responded. This facility is dangerously understaffed, unresponsive, and negligent. I wouldn't wish this level of "care" on anyone. Avoid at all costs.

Porthaven Post Acute has really changed my opinion on nursing homes for the better. Clean,…read morecomfortable and great care are things that all describe Porthaven. They have a dedicated team that truly cares for each of their residents.

I worked with them to find a place for my mom. Very good service, friendly people who helped…read moreeducate me about what to look for and gave a very good recommendation. My mom to her great surprise is happy there. They followed up with a questionnaire to rate the home and made information available to me so I could report problems. Very professionally handled.

My sister was there. Terrible service, terrible help. I went for a visit and my sister was in the…read moredining area alone with her head on the table trying to sleep. If it wasn't for her roommate she would have been sleeping in her own waste all night. I could never find a nurse when i was there to answer questions. Do not take your loved on there.

The staff are very rude they treat you like garbage. You push the call lights and you wait forever…read morefor for them to come. Yesterday I was in my own pee for over a hour. I can't use my right hand for nothing so I haven't had much to eat. This people are horrible. I've only had 2 meals in 2 weeks. The staff only care about there paycheck. The staff doesn't care about the patient they only see a dollar sign.

The ER doctors are excellent - and give you the treatment you need - They show love and care -…read moreThe primary Doctors aren't as good - Moria Bolduc

I've had several bad experiences at the Providence ER. The last time was especially bad. I had…read moreaccidentally taken the wrong amount of my medication and immediately went to the ER to seek help. Instead of calling poison control, I was rushed to the ICU where nurses spent all their efforts into convincing me that I had tried to harm myself. During this, I had four seizures before they decided to call Poison control to receive treatment instructions. Four seizures could have been prevented if they had called poison control immediately. I bit my tongue several times and bled profusely. They told me that my tongue will heal quickly, and refused to also treat that wound. It has not healed in almost a month. I had to see my primary care provider elsewhere to receive help. I felt neglected, as if they didn't really care. They weren't trying to treat me, but shove me in their mental health unit, when I had not tried to hurt myself. Their judgement of my character and actions was unwarranted and their actions felt harsh and punitive in nature. Eventually they called poison control and administered medication that would have effectively prevented this whole ordeal. I will never go back. All of the other hospitals in Portland are far better options with far better care that doesn't lack compassion and judgement by a very near sighted and uncaring staff. I am trying to not take this personal, and ruminate, but it was traumatic and embarrassing, and has led me to seek help in dealing with it. Thanks for reading and I hope you find this helpful in making decisions on where to seek care in an emergency.

This is a little oasis along 82nd Ave, right next door to The Grotto…read more There are two courtyards, one for dogs, and both have raised gardens for the residents. They are quiet and peaceful with flowers and tall trees in the distance. Since the management change last year, the atmosphere in the building has improved 100%. The Residents Forum organizes many activities, and I find the people to be very friendly. I've lived here for over 3 years and I love it. Jeanette H

Communication in the building with residents. Phone out for a week in multiple apartments…read more CenturyLink gave no outage notice. Building said nothing about an issue.

Brenda is the most compassionate and caring individual in senior living placements. As a sales…read moreconsultant in senior living, whenever I was presented with a difficult or urgent placement, she is the first person I call. I know I can trust her to go above and beyond to find the right new home for any senior. She truly cares about not only her clients but their families as well. I would highly recommend her services!

A year ago Brenda encouraged us to get help for our Mom. As she has a long term policy I didn't…read morethink she would qualify at that time. But since, she really does qualify so we again contacted Brenda. She was right there stepping in to be that lighthouse in the dark helping us avoid the rocky shoals to guide us safely to port! Believe me, you NEED Brenda with her many years of experience as you DON'T KNOW WHAT YOU DON'T KNOW. She gave us advice that we didn't even know we needed. She even suggested Whitewood Gardens which we checked out first. Sure enough, it was a smaller 39 bed assisted living unit and privately owned, not corporate owned like the place my Mom just moved from. What a difference! So Brenda was professional, kind, very caring, extremely knowledgable and even had the perfect place for Mom as her first suggestion! What more do you need? Just contact Brenda if you have a loved one who needs help. She is the highest rated care advisor with google in the whole state of Oregon!