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    Evergreen Payment Solutions

    1.0 (3 reviews)
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    Atlas Financial Services

    Atlas Financial Services

    (31 reviews)

    This is mostly a review for JESSICA who works for Atlas. Portland Clinic sent my account to Atlas…read morefor debt collection and I did ignore the calls from them, wrong, yes I know. But I received a summons for a small claims case after a few months of their phone calls, nothing ever received in writing through the mail. I eventually got tired of stressing it and called to try to come to an agreement to help my credit score, as well, before the court mediation appointment. I spoke to JESSICA and she had tacked on an extra $100 to the amount owed! WTF? I asked how this had happened within a couple of months on an original debt of $176. Fees! Well, fees had already been added to amount requested in court summons statement. I said I would get back to them about it and then decided to go to mediation. Went to mediation today and the guy that showed up to represent Atlas gave me an amount owing of $100 less than JESSICA had given! Had JESSICA been honest and agreed to the CORRECT amount owing, it would have been resolved and no mediation required for me...or them! BE CAREFUL when dealing with JESSICA that she doesn't add on extra fees to line her pocket! Go to mediation and deal with someone more reasonable! The ONLY reason I gave 2 stars is because the guy at mediation was reasonable and easy to deal with.

    Do not use this company, they will not honor any prior made payment plan; will take money from your…read moreaccount regardless if you have it or not and put you overdrawn and then make it damn near impossible to cancel the card or the service that should be free but they charge you an additional $10 to take your money after you use their card! Report them if you can and keep your money as far away from this company as possible. Shady af and not worth it. Reporting to bbb as well

    John Hancock Financial Network - Steven Wood, ChFC

    John Hancock Financial Network

    (1 review)

    Worst customer support (especially for financial & wealth management) in the industry. I have used…read moreSchwab, Fidelity, Prudential, eTrade, and Chase in the past and used them as comparison. At John Hancock their call center is 100% based in Philippines at all hours of the day & night. The call reps don't get measured on answering questions accurately, or providing any amount of customer service, rather only on speed of answer. THAT'S IT! They were of no help at all. The website indicated to call their 800 number for information on 401k questions, yet the the call rep constantly referred me back to the website for information (that wasn't present). The call felt like a 'who's on first?' episode. Even at the end of the call when they asked had they answered all my questions, and I indicated they did NOT help with my concerns... the response said it all... 'excellent, have a nice day', and they hung up! This is the fourth call I've had with them, and I can't wait to move my money OUT of that place. Stay away from this firm. Whatever promises are being made in local offices, or by brokerage firms trying to sign you or your company up... I PROMISE you will be sorry later.

    From the owner: The Vancouver, Washington, office was established in 2010 under the leadership of Steven Wood,…read moreChFC. Steve has been affiliated with John Hancock Financial Network (JHFN) since 1997 and is a member of JHFN's Corporate Registered Investment Advisor Program, Steve focuses on retirement readiness. Steve provides uniquely tailored strategies designed and prioritized to address specific client concerns. These may include investment advisory services and life, disability income, and long-term care insurances.

    Evergreen Payment Solutions - financialadvising - Updated October 2026

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