Terrible management skills and communication. They do not deserve any stars. They do not return phone calls, acknowledge requests or know anything about the properties they're managing. They should not be in business. They need to be sued for negligence! read more

Never, ever has this group been helpful. They are overpriced, and for what??? NOTHING!!! Monthly HOA fees are paid monthly and on time, EVERY TIME! They NEVER listen/hear you out! They cut you off while speaking, they assume they know what you are gonna say and give you answers without listening. Every time you send them an email or text about anything, they don't read it and reply with something irrelevant. They don't take the time to listen and process what you are trying to say and come up with a solution that benefits both parties. They fired the cleaning company and did not hire another for close to 6 to 9 months later and yet, where did all the unpaid money go??? They should have a positive in the account, right? Not once did I see someone come to my unit to work on the HVAC and now they want an extra $1,000.00 for the year. For what? Filters don't cost $1000 for the year. I'd say let us service our own HVAC unit!!!! Never, ever have i paid $1000 in servicing any of my previous HVAC systems. This is not my first rodeo with HOA's. We have owned several condos and this Management company is by far the worst AND most expensive. I was forced to give a 1 star otherwise i'd give them a zero. read more

If you are a contractor working for this company, they are horrible with payments. They will give you your first check. then they stop answering your calls. when you finish the job they say it's a 7-14 day wait... it's been over 2 week for both jobs done for them. I was told check was being processed and now over a week later and still haven't gotten paid. I feel bad for the people who have them managing their property. read more

Currently running the condo property I live on. good for nothing besides making sure the lawn is cut on a regular basis. Whenever we have an issue that they are responsable for, they NEVER do anything about it. Every time we call we get an answering service of people who claim to know nothing about anything. Do your homework people. If they have anything to do with the management of your property, don't bother moving to that location. read more

Literally worst management company ever! They do not plow until the next day! Do not do tree removal as supposed to and on top of it total creeps! a man that came to my condo today looked in my front window!!!!! after he parked in my spot... i went outside to speak to him and I asked if there was a reason he was in my parking spot im expecting company... he laughed in my face and walked away!!! They are scummy , rude, non working, jokes is all this company is. read more

This is a BAD MANAGEMENT COMPANY their managers have no communication skills with either unit owners or vendors. As far as paying the vendors very slow if at all which explains why they go through so many. STAY AWAY from them, vendors and condo owners. read more

Unprofessional management - impossible to get a return call, and when I finally emailed them my concerns via their online service, I received a 2 sentence email back that addressed one of my three concerns (a grounds keeping request that had previously been ignored) and did not contain a single apology or explanation for their negligence. So we get fines threatened the second we have anything "unsightly" that would affect the reputation of the condo complex, but they allow a half broken tree limb to occupy my parking spot and look hideous for almost two weeks? That makes no sense. I wish I could fine THEM for the trouble they are causing me. read more

WORST property management company ever! I currently rent my unit out now and it has been a terrible experience. It should be easy to be a landlady with a condo association, but it's been a nightmare. My unit had a leak in the ceiling due to the roof, and it took MONTHS to repair. After numerous calls, many of which were sent directly to voicemail, I got a hold of someone and she hung up on me during a call after I threatened legal action. I will never be able to sell this property. No one wants to buy it. Not worth the money or the headaches. Condo fees are way too expensive. No pool, no gym - $250? What am I paying for? Even my tenants want out it's so scummy. I would rate this 0 Stars. read more

So far in the 9 months that this management company has been handling the finances for the Co-Op I live in they have lost two of my land lot fee checks. The second one I kept emailing the company asking why they had not cashed my check yet. I was at the point of desperate. Not once in all the emails could someone had replied with " hey we can't find the check". How hard would that have been? That and our lease states that as long as the landlot fee is paid by the 15th there is to be no late fee. Three times in the past nine months they had the check in the office well before the 15th but didn't post it to the account until after so they could slap on a late fee. Stay FAR away from any place that is using this management company. read more

i would like to speak to someone about their policy on towing residents cars out of private parking lots due to out of date inspection. residents that are out of town or in the hospital for long periods of time have the right to keep their car in a safe place. you would think it would be the parking spot at the residence they pay for. but this is just not the way it is. every night, 1 to 3 cars get towed out of my parking lot at laurel ridge in manchester by dans towing for out of date inspection or for not having their parking pass hanging up (but they are residents). dans towing is completely unprofessional, they call the police on residents who prove they have their parking pass and are willing to pay then the 165$ cash it takes to drop their car on spot, but due to "dans towing policy" they choose to take the car to their lot and the police cant make them drop the car due to this being a "civil matter" . they are merciless. residents here feel harassed and live in fear their car is going to be next everyday. we as residents would like a different towing company to be sighned on the contract with evergreen management, we would like to not have our parking lots be victim of predatory towing. and we would like to schedule a board meeting to discuss these changes immediately. read more

The "managers" are extremely unprofessional. They do not help owners. They simply bill you and charge fees. Our condo fees have gone up excessively since they took over. read more

Beware of Evergreen Management, Inc. of Bedford, New Hampshire New Hampshire and Massachusetts real estate appraisers need to be aware of Evergreen property management (Evergreen Management, Inc.), located in Bedford, New Hampshire. In my opinion they may have hatched a scheme (my opinion) to profit off their clients, by selling their clients (condo associations) information via an internet based outfit. On Evergreen's website they wrote: "All orders will be processed within 10 DAYS". Of course I cannot be 100% certain that Evergreen is making a profit on this. That is something their clients (Condo Associations) should be asking Evergreen. But right off the bat, Evergreen has seen to it that a bank appraisal in all condo projects they manage will be delayed by as much as 10 days - no matter what. Another reason I suspect it is a money making scheme to sell their clients (Condo Associations) info is the obvious. EVERGREEN could have easily placed these documents needed by appraisers and brokers - for their closings - on their website as a free download. It's as simple as making them into .PDF files. In 23 years as a real estate appraiser I have never had a run in with a property management company other than Evergreen Management, Inc. where I could not quickly get the 1 piece of information (a single number) I need to do condominium appraisals for refinancing or for a condo sale. And that number which is asked on page 1 of the 1073 Form is just 'how many units in the condo complex are owner-occupied'. Property management companies usually just put that on a list along with how many units are in the condo complex - and give it to the secretary who answers the phone. All other info (except if the Condo Association is in any litigation) needed by the appraiser is usually available to them in the Master Deed which they review. On 8 May 2014, I was working on an appraisal for a sale of a condominium managed by Evergreen Management, Inc. of Bedford, New Hampshire. The complex this pending sale was in is Brookside at Andover Condominium, in Andover, Massachusetts. Brookside is managed by Evergreen property management. It used to be managed by Great Northern Management Company - also of New Hampshire. After my making 3 phone calls and sending 1 email requesting to know how many units were owner-occupied in Brookside Condominium, Evergreen's property manager Shannon finally returned my call very late on the 2nd day. She refused to give me that information, which is needed in order to submit this appraisal to the lender; thus effectively holding up this sale. Instead, I was told by Shannon at Evergreen that I could go to a site and pay to download a document with that info. When I told her no other property management company holds up a loan or sale by not quickly giving that single 'owner-occupied' piece of information to the appraiser - she didn't seem to care. She also didn't care when I told her I could not submit the appraisal for this sale without knowing how many units at Brookside Condominium in Andover were owner-occupied. She continued to insisted that I pay for that information. As fate would have it, earlier that same day I was working on a condo refi appraisal in a project managed by Great Northern Management Company (who used to manage the Brookside Condominiums). I called Great Northern and asked how many units were owner-occupied. Their secretary gave me that number within seconds. I also told that to Evergreen's property manager Shannon. When I told this all to the selling broker for this sale, she told me she has never had a good experience with Evergreen Management either - and that she thought the document with the single number I needed, which Evergreen was trying to sell me would cost between $25 and $35. I had tried to explain to property manager Shannon of Evergreen that I am not making $2000 - $6000 on this sale like a broker is. But I am only making $275 in this case, and have no way of getting reimbursed for this. That didn't phase her in the least. I also told Shannon that I thought it despicable that Evergreen Management was making a profit off the information from the condominium projects that they managed - and by doing this they were holding up loans and hurting the individual condominium owners. Again, no 'owner occupied number' - and she didn't say they weren't making money selling these documents. read more

I truly wish I could rate zero stars for this company. Monthly fees are 285 with around 200 units in my association. Plowing is terrible and I have fallen twice this year trying to walk to my car. So far this spring no clean up from a landscape crew and this association has yet to be mowed. Now every unit is being assessed a 250 dollar fee to repair a sewerage pump that is well beyond its expected utility life. Evergreen in a letter says they are not going to use the repair budget. I can not fathom how in the world we are being charged 285 monthly. What are we paying for? As for me it looks as though the property manager has taken personal interest in coming after me. I'm a disabled veteran and after trying to get a leak in an exterior wall fixed for a year I finally threaten to get a lawyer. Now for the past year I have seen fine after fine from the management to my unit and they had my handicapped vehicle towed away. I don't know what else to do. I'm on a fixed budget but they honestly see me to be coming at me for everything. After paying the deductible to remove mild from the water leak and now paying 400 dollars to get my car back I have no other choice but to move as This has cost me thousands. I can't tell if this is direct harassment or if they treat everyone who owns a home in this association the same but I can't do this anymore. The crazy fines have caused me to miss bill payments from a very tight fixed income and I might lose my vehicle after all. Can anyone suggest help or how can I feel safe in my home? I'm starting to worry for my safety here. The manager of evergreen drive past my unit like he's stalking me and after seeing him do it now my girlfriends nervous. Hell, she's scare. read more

Yes, stay away from any apartment or condo that is managed by Evergreen Management. It appears that Brady Sullivan uses this management company as my condo complex was sold by Brady Sullivan Properties. This management company does not care about nor respects condo owners or issues that arise at the complex. One thing, every time I have ever called the maintenance person for my complex she has never answered the phone. You always have to leave a message and wait for them to call back. I don't know exactly what my condo fee goes to because our complex has gone down hill and has looked dumpy over the last few years with trash every where and not well landscaped. As if that isn't enough, they don't appear cover anything when an issue arises in the units. For example, I live on the second floor and had some mice in my unit and the management company says it's my responsibility to get an exterminator when I had the same problem a few years prior and the management company sent one out. The mice are coming from the outside through the walls which sounds like a management company issue not a owner unit issue. Another example is there was a small fire in the woods next my unit and the fire department came to put it out. It appeared that a VCR/DVD player was set on fire and so the debris was left there. I called and left message for the maintenance person about the incident but never received a call back. Every time there is an issue I'm told it's an owner responsibility issue, so where is money going and covering? This management company did the same thing as DL's post says, they were changing out intercom systems but didn't inform anyone and a guy showed up at my door with no identifying information on him asking to come in my unit to change my intercom. Of course I didn't let him in. Then when they put signs up saying when they would be on site again they guy didn't show up! What an ordeal! These are some of the issue with this management company, so be weary with dealing with this management company and Brady Sullivan Properties for that matter!! read more