Caring people from the front entrance to the rear. People willing to serve and assist with your…read moreevery need. Chapels are set up for small or large, decorated warm, friendly and very comforting. Not sure if this is a family owned business but they sure do welcome you as family, there to guide and assist you.

1 I didn't get to have the service I chose cause I was told we didn't have insurance. And 1 person…read morethat I believed would have helped me literally to all the life out of me by not helping and cashing out on a policy that was so called not there. She doesn't return phone calls and 4 months later still waiting on her to send death certificate to insurance company. But she gets administrative fee. Lord help these people if I hade of known what I know now but lesson learned I wouldn't be here 1 spoiled apple in this batch

My family and I had to us Shaw-Davis funeral home for arrangements for my niece who passed…read moreunexpectedly, and they were all wonderfully professional and did not attempt to up-sell us nor did they charge obscene amounts for their services. My family had had a longstanding relationship with another funeral home in town, and although their service has been professional, their costs had become incredibly high. Thus, we explored other options, and boy were we glad we called on Shaw-Davis. All of the staff there are exceptional, but we really came to know and appreciate Alena the most. She is a very kind and considerate person and very helpful in choosing service items and for knowing just the right words for an obituary or memorial plaque. We would highly recommend Shaw-Davis, and especially Alena in your time of need.

I cannot recommend Shaw & Davis highly enough. After a friend recommended them for my brother's…read morecremation, I found their services to be far above my expectations. From the very first phone call, Mr. Kip Shaw was AMAZING. As someone coming from out of town, I truly appreciated the utmost respect he showed me. ​The pricing was fantastic and, more importantly, honest--the initial quote was exactly what I paid, with no surprises. Mr. Kip made me feel at ease during every interaction, and the entire staff was extremely pleasant. They took wonderful care of my brother and made a difficult process much easier. If you are local or from out of town, please trust Shaw & Davis with your loved ones.

I attended a viewing here for my husband's aunt. The facility is so nice. There was a patio just…read moreoff the room where the event took place in case anyone wanted some fresh air. The complementary coffee, pop, and cookies was a nice touch, and there was even a small sitting area there in the lobby away from the viewing areas. There were multiple viewings happening at the same time and a little confusion as to which guest book to sign. Overall I was impressed with this facility!

This would be the second experience with Schoedinger Funeral services for our family & umpteenth…read morefor other friends that have experienced loss. I cannot express enough how clean and beautiful the location is. It has the feel of a classy & up to date facility which makes you forget that you are even in a funeral home. The staff, each and every one of them are very professional, patient, kind and above all empathetic to your every need therefore making a sometimes sad or difficult time an experience that exceptionally different allowing friends & family to experience a more than relaxing & soothing experience bearing the circumstance an experience that is wonderful & worthwhile of long lasting positive memories! Thank you to all at Schoedinger Funeral Services for allowing our friends & family the opportunity to both grieve & celebrate without lifting a finger. We we always be loyal to Schoedinger as they now feel like they are a part of our family!

Our pet passed away on a Saturday night. Our vet had told us that Shoedinger is available on…read moreweekends. We called on Sunday morning and were greeted with a human voice. We got directions to the rear entrance for pets, with the paw print heart on the door(see pic). Pet cremation prices are broken into weight groups. You can even book an appointment to be present at the cremation. Services offered vary by price(see 2020 pic of prices). I felt the same condolences for my loss, as if it were a human. They have an understanding of how close a family member your pet was. When business was concluded, our pet was carried in. In 3 business days we received the call that our urn was available for pickup at the Gahanna location. You have the option of choosing where you want to pick up. We received our urn along with a very nice packet of materials(see pic). A form inside was to be filled out and sent back for the included engraved nameplate. It took only 7 days(see pic). In the past we have done this thru our vet and handled in a pet drop off, payment, pickup manner. Nothing special offered. Though IMHO we did not choose a special package. Service, satisfaction, and choices make this a 5 star experience. I would not hesitate to recommend this service to another pet owner during their difficult time. BTW this was all done during the Covid-19 pandemic, and they were extremely cautious for everyone's safety.

UPDATE 1/28/26 My boy passed away on Dec 23 2025 and I've still NOT received his ashes. In October…read moreI lost my 15 year old cat, brought her here. I was told then they were running 3 to 4 weeks behind because of repairs to their equipment. Now they are 4 to 6 weeks behind, atleast! Absolutely unethical to take people's money and then have them wait nearly 2 months to get their beloved pets back. DO NOT BRING YOUR PETS HERE! If you want your beloved pet home in a timely manner, go somewhere else. It's been a month after I was told 2 to 3 weeks, which at the time felt like an eternity. I called this past Sunday as it was going on 4 and was told I would hear from someone that Tuesday or Wednesday. It's now Friday and I was just told it will be another week. I can't even begin to explain how upset and angry I am. Losing my boy was a shock and devastated me. I just want him home. 4-6 weeks to get your babies back? Unacceptable. Never again.

My grandparents are buried at Evergreen Cemetery, with my grandmother passing in 2009. This is key…read moreas we have been trying to get the monument engraved with her date of death for 13 years! My parents had told me that when they purchased the plots and the headstone, they had paid for everything, including the successive date engraving, back when my grandfather had passed. Not knowing the exact terms of the agreement and my parents' AND Evergreen's misplacement of all paperwork, I decided to give the Evergreen the benefit of the doubt. So... I called the office a few times... the first time the lady picked up and answered. I was asking for my grandparents' plot location. She had to look it up and then call me back. When she did, I asked about getting the monument engraved. She said that someone would call me back later... well no one ever did. I then tried calling a few more times and (1) it keeps ringing or (2) I get a busy signal. So I eventually get a hold of someone (I think the same lady) and they said I would have to come into the office to process the monument request. Okay... So on my last trip to Columbus for work, I decided to pop into the office to make arrangements. I was told it was $375 plus tax and that they were hoping the engraver would be by before Memorial Day. The guy wrote up the transaction and I paid with my credit card. He then proceeded to ask the lady behind the desk to place the write up with all the engraving requests (about 30 in queue). Well, I see her put the document in a large envelope file folder of papers. I am just hoping that it was the right folder and that it will not get misplaced! They said no one will call to confirm the engraving was done and that I would just need to see when I visit (like what?!). Well I will be back before Memorial Day and then check. Review may be modified then...

Looking to honor my grandfather, I decided to surprise the family and purchase a headstone for his…read morefinal resting location in Cleveland, Ohio. I did some research to support my local Columbus businesses and decided to go with Evergreen Cemetery. The representatives were amiable and attentive to what I was looking for regarding a gravestone for grandpa. After placing the down payment in March of 2021 and being told that the led time was estimated to be around eight to ten weeks, I would receive a follow-up call on the status of the stone. While in Cleveland, where I take mom (who's elderly) up a few times a year to put flowers on her dad's grave, I decided to stop by the office to check the status of the stone. As mom and I talked to the representatives in Cleveland at the cemetery, they informed us that they had not received any correspondence from Evergreen. (Should have been RED flag) The representative in the Cleveland office provided me and mom paperwork for hours of operation, a point of contact, telephone, fax, and e-mail information, and the requirements for their process. Upon returning to Columbus and going to Evergreen, we were informed that the stone would be back-ordered, which was okay, and in turn, I provided the information given to me by the representative in Cleveland to the representative in Columbus. In addition, the gentleman went above and beyond and called the manufacturer while mom and I were in the office to secure the work order and update the delivery status. In the hopes of having the memorial stone laid for his December 1st birthday, which has come and gone. The final payment for his gravestone was made on September 7, 2021, and I had not received an e-mail, telephone call, or text message from the office regarding the arrival. The way I found out was driving to the cemetery in realizing that the headstone was delivered to Evergreen instead of the graveyard in Highland Hills, Ohio. In the months after full payment of the stone, I've still received (no) type of updates via telephone, e-mail, or text of the memorial's progress. As it stands, over the past few months, I have been the one to initiate the telephone calls, visits to the office, and now a letter to follow-up on this matter. Get this, the representative in the office informs me that their reason for lack of follow-up is "We've Been Busy" My answer to that reply was, "As a customer service representative, it is unacceptable and concerning to not follow up with the client on the status of their order or state that the reason I am unable to contact the customer is that we (my company) are "too busy" would result in some form of reprimand towards me since the customer choose my organization." All I want is so form of follow-up communication on the status of grandpa's headstone as we approach 2022. I question, will or can this simple task be performed? I never experienced this type of service and hope the Columbus establishment can find a way to restructure its priorities.

Rutherford Funeral Home gave my family the help it needed to create a cost effective and fulfilling…read moreservice. The locations to choose from gave me the option to price point how I wanted to afford the costs.

Buyer beware. A funeral director who no showed for the service. Flowers we paid for "forgot to be…read moreordered". paid for a sound system to stream our well thought out play list... but wouldn't work. no help from anyone. An employee sleeping outside the open door during the service and snoring and hacking audibly. I didn't want to close the doors and discourage latecomers. STILL don't have death certificates after being promised weeks ago. Poor to no communication and then just GHOSTED me day of the service. Inexcusable. Maybe they thought they could take advantage of my grief and I wouldn't notice.

When I requested references to arrange my father's home going services, I was told this funeral…read morehome went above and beyond. I was not disappointed. They were very professional, efficient, dedicated, and caring. The funeral director, the limo driver, the office staff, even the motorcade security all took this task as if it were their own family. That is how they made me feel and that was my experience with the Diehl-Whittaker team. They strove for excellence and they made us feel like family. We are grateful to Diehl-Whittaker for the care and expertise they lent in facilitating this day for our dear departed Father.

I recently read the response of Diehl-Whittaker Funeral Home to the concerns that was expressed…read moreabout the home going of Walter L Ford Jr. if I could give a half a star that's what they would get because at least he made it to the gravesite. I think it's awful funny that after the complaint on yelp and them trying to get the comment resented ,all of a sudden they're open to have at least 50 people to attend funerals of loved ones and family members. Since Mc Nabb went out of business, our family has used Diehl-Whittier on a regular basis. The buck STOPS here, I will never endorse their services for anyone that I care about. We come from a very large and extended family. when asked where do you want your loved one to go it's Definitely not Diehl Whittaker. I truly feel that they are insensitive to peoples feelings,they arein a business to give the deceased a proper burial or cremation but they need to remember to have empathy and compassion for the family. It's not all about the money and that's what it seems like what happened with my brother. You are in the business to bury humans and not treat people if they were a cat ,dog ,bird whatever. The Bible says I must forgive in order for my heavenly father forgive me. I forgive the staff of Diehl Whitaker and I will not call names, you know who you are. As for using your service or recommending your service again I (we) choose NOT to. There are many other funeral homes in the Columbus area. Maybe some sensitivity classes would be warranted and some additional training. Thank you Karla Brown