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Everett Ent

1.0 (2 reviews)

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11 years ago

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Western Washington Medical Group: ENT, Allergy & Audiology - It's also a skin care office....maybe they can make me look younger!

Western Washington Medical Group: ENT, Allergy & Audiology

(2 reviews)

In short After one visit we already appreciate the quality…read moreof care. We love the doctor and the staff. If you use a wheelchair, this rickety old building kinda blows. In long After having a stroke last year, my lovely bride loses her voice occasionally. We came in for an eval and followed the signs to accessible parking. No elevator. Dr Litvack is on the third floor. Up the ramps we push, and over the catwalks and through the maze. Okay. We're not TOO late, and they honor the appointment. After a few minutes, the friendliest person in Snohomish County calls us back. Kayleigh must be high in the running for friendliest statewide, too. She goes through all the check-in stuff and she and my wife are chatting like old friends. Dr Litvack comes in, warm and attentive. Great listener, thoughtful in her explanations. She finishes the eval, changes an rx, makes a referral to speech therapy. Everything feels very expert and assuring. We have a follow-up, and I'm not looking forward to that ramp, but it's great to have her on the care team.

There's nothing like being allergic to the ENTIRE Pacific Northwest....inside AND out…read more My daughter and I hit this place EVERY week for our 2 allergy shots, then we take our 2 allergy pills, and 2 nose sprays. Needless to say we aren't tree huggers....it would probably kill us. Shots are quick, appointments are easy. If you're in need of an allergist...check them out. Becky Epperson (ARNP) and Krista are an awesome team, super easy going and compassionate. Waiting room is clean, cozy, and full of magazines, water, and mints.

StayWell Family Medicine - We don't just treat our patients we teach our patients.

StayWell Family Medicine

(28 reviews)

BEST Dr ever! Our entire family uses Dr. Sambrano. Of…read morecourse we all have dramatically different personalities and health issues. She has made each of us feel comfortable and found unique, effective health plans for each of us. I have never felt more comfortable with my health plan and am in the best shape of my life dispute a few health issues she is helping me manage through. Her authenticity and humbleness is something I have never experienced before in a doctor. Highly recommend for everyone if you want a Dr. that truly listens and cares.

My children and I have been going to this clinic for years, we started back when they were still…read moreowned Beth McQuinn. For the most part, all the doctors that we've seen have been amazing, the exceptions being a few times that my children's visits were not recorded correctly and still have yet to be fixed even though I still have the documentation from those visits. Before they became Stay Well Family Medicine and moved to Colby, they were on Broadway and their support staff were always warm and friendly, responsive to patient questions and concerns, and proactive at problem-solving any issues brought to their attention. Now, however, since they've become Stay Well Family Medicine, their support staff leaves an immense amount of quality customer service to be desired. Case in point: I logged into our patient portal through Charm yesterday to double check my children's appointment times for their well-child checks, and noticed that my daughter's name was spelled incorrectly, and it was not reflecting that she's been seen since 2019. So I called, which happened to be after hours, and left a voicemail with my concerns, asking about the issue that I noticed. I received a call back today from their front desk lady, I don't recall her name. But by the sound of her voice, she's the regular receptionist for them. She let me know that on her side she can see that my daughter has an appointment and wasn't sure why I can't see it on my side and proceeded to tell me that I need to call Charm to ask them why. I respectfully voiced my concern about asking the patient to call on an issue that has to do with their tech since I've worked at a health clinic before it is never the patient's responsibility to call tech-support to ask about a tech issue, that it is the clinic's responsibility to do (please bare in mind, I was truly kind, not just a perspective thing: calm voice, kind words, didn't raise my tone. Since I've been on the other side, I get communication with a disgruntled patient/parent can be challenging, so I was as gentle as I could be with my concerns). I acknowledged to her that I understand it's not her fault but I would request that they look into it please and let me know what's going on - if there was some kind of an issue with the records not being uploaded into my daughters chart. I voiced concern about not seeing her records and that s been an issue in the past too. I didn't even get the chance to ask her about the spelling of the name before the receptionist cut me off saying it wasn't their job to do it and passed me off to a doctor because she got so frustrated with the conversation with me. I then spoke to Dr. blow who looked into it - turns out it was the spelling of my daughter's name. Dr Blow sent me a new link to get the problem fixed, which was thankfully an easy resolution. I thanked her and said I appreciate that she helped me problem solve through it. and also attempted to acknowledge again that I understood it wasn't her receptionist's fault this happened, however I don't feel that it was my responsibility to have to call Charm to fix it. Dr Blow then proceeded to snap at me that "not everybody has the same tech talents as other people and so it doesn't fall to them to problem solve tech-support, that's the patient's responsibility" and then she wouldn't even let me talk after that and said "well, we'll see you next Tuesday. Thanks so much for calling. Have a great day, bye." I was dumbfounded. Unfortunately even though we love the doctor that we normally see, Dr. Sambrano, and have been seeing her for several years now, based on this experience, which has been horrible, it seems like we're going to end up having to find a different naturopathic clinic to go to. If they can fix their customer service Issues this would be a great clinic to be seen at. Sadly, with the current way they're treating patients, I can't recommend it any longer to family and friends.

Everett Ent - earnosethroat - Updated May 2026

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