I was pretty convinced that my computer was toast. It was 5yrs old and worked well but it sounded…read morelike a helicopter and if you put your arm near the fan you likely would've gotten a burn... Yes, it was just that hot. *yikes* I tried taking the laptop to another larger computer repair shop and they told me that it would cost more to troubleshoot it than what the computer was worth. Another repair co told me that likely the motherboard was toast and fixing the fan wouldn't be worth it. I'm so glad I didn't give up hope. I came to pc room. First, they don't charge you to troubleshoot the problem. Which as a business was a lot of their time spent, not getting paid. Second, George called me and gave me s really candid opinion of what he could or could not do for the computer. He gave honest feedback and didn't over promise. I really felt like I was in good hands- he seemed knowledgeable, honest and quick. Third: this guy totally delivered!!! My computer is soooooo quiet and works beautifully. It doesn't overheat, even after being on for 8-10hrs straight! Fourth: totally affordable. At the potential cost of having to buy a new computer, for a little cash I have what feels like a new computer. Would 100% recommend pc room. Disregard that the building looks like a shack.

PC resets every now and then. Hangs up for no reason. Am continually restarting the machine. So…read moredon't be surprised if you get a piece of crap.

Friendly clueless staff. I went in to simply buy a car charger for my new Samsung A70. I showed the…read moreguy my phone and he went to a rack and pulled one out for $20. Perfect, I thought. Got home and tried to see if the wire on my home charger fit. Of course not! I never have that kind of luck and the Carlingwood mall is relatively far from my humble abode. I will bring it back tomorrow and bring my wire, my phone, my wife and an attitude.

I have purchased many used computers over the last 40 years from T.E. Elliot used to pay attention…read moreto the sales dept . I tried to look at some used machines today on line , but was informed by the sales rep (Gerardo) that they no longer sell used (refurbed) desktops to Canadians . Only to Americans . I guess I will have to shop there from now on... David J. Potter , in Ottawa March 27, 2022.

I would give this place ZERO stars if I could. Horrible service. I was lied to consistently…read more I don't usually give negative reviews, but I feel it's my duty to warn people about this place.

I used Dragon PC to help build a gaming PC for a friends birthday present. My entire experience…read morefrom start to finish was excellent. Matthew was very knowledgeable about which parts to use and stayed within my budget. My friend has had no complaints about his build and he is very happy with the performance. The build was done promptly and professionally, highly recommended!

I was really glad to find Igo Cyber House. I realized I left the power cord for my HP laptop behind…read moreafter traveling to Ottawa on business. Igo Cyber House was conveniently located downtown and open at 7 am. They had exactly what I needed, tested it out for me on the spot, and I was in and out in a flash.

This is an excellent place and the owner Steve is very trustworthy, I have been a customer for may…read moreyears. Steve is very hard working and is very good at troubleshooting and fixing issues with computers. I always buy both desktop and laptop computers from Steve, he never overcharges and he will always find and suggest ways by which one can save money. I would highly recommend this place!

I messed up my pc while upgrading and this Canada Computer was awesome with getting my PC back into…read moreshape! a huge shoutout to Ian for being an amazing helping hand in getting my pc upgraded and up and running. if you're ever in, I highly recommend Ian to help you out!! :D

If I could rate this store lower I would…read more Went to buy SODIMM 32GBx2 - clerk didnt know what "SODIMM" was (I mean its ok, I guess "laptop memory" also works), and transaction was pretty quick. Went back today to return it as per their policy, and was told the manager went on break, 'ok, cool - when will he be back?' "Around 30 minutes" - 35 minutes pass, I come back "Oh, sorry manager is still not here yet, come back another day or in the afternoon when the technician is here." Like holy cow, how can an associate not be able to do a simple return? Is it so hard? Ive returned things to associates at Walmart in less time. Called CS - they called the store and by the time the call was done, the manager had finally returned, I went back and completed the return. Sufficed to say lost 40 minutes of my time and $3.75 to return simple RAM. First time shopping here, and my last. Corporate should save it's money and close this location judging by the other reviews.