I can't believe the name of this company that transported my mother to south Florida is called Top…read morechoice Medical. This is a medical transport but in addition to the $1500 cost, I had to pay an additional $500 to add a medical person to ride with my mother on a MEDICAL Transport. Unfortunately. I did not have the time to call other transport companies and paid the outrageous fee. But the worst part was when they brought in the transport bed and all they had covering the bed was a blue tarp with what looked like stains! No sheets, pillows, or blankets were provided for a 3 hour drive. I had to rush around and provide these basic items!!! Although the drivers were very nice, I would NEVER recommend this business to anyone who is transporting a loved one ANY distance.

Have used this company several times this year. I found them to be courteous, punctual and always…read moreon time. Have used an other transport but they didn't have "handle with care" treatment. I recommend Top Choice for your transport needs.

Great customer service! These guys are wonderful people, very caring about their clients.read more

From the owner: Sunshine Family Transport (SFT) NEMT is a Florida-based Non-Emergency Medical Transportation…read moreservice provider. Our main priority is to provide safe, convenient, and respectful transportation services to our clients while ensuring excellent customer service. With over 25 years of combined experience in the healthcare industry, our SFT leaders strive to deliver exceptional care to our clients. We work hard to develop strategies that reflect our commitment to providing the highest quality service to our clients. Our mission is to make transportation easy, efficient, and a positive experience for people with physical, medical, and age-related limitations. We provide reliable and convenient transportation arrangements that enable our passengers to move around comfortably and safely. Our vehicles offer spacious and relaxing riding environments for our clients. At SFT, we are committed to treating every patient with the same level of care and attention as we would give to our family members. We offer top-tier service, ensuring our clients reach their medical appointments and other destinations safely, comfortably, and on time. SFT promises safe transport to where ever your medical and personal needs may take you.

Our experience with KELCO transportation in the Villages this week was EXCELLENT! Both Bill & Kathy…read morewere very helpful and compassionate, and worked to quickly schedule a short-notice transport of a relative in a wheelchair to their doctor's appointment TWICE this past week. The driver "Chris" was EXCEPTIONAL! He was prompt, professional, respectful, personable, and he waited patiently at the facility to complete the return trip. Zero stress. Couldn't ask for better service! HIGHLY recommend KELCO! They are understanding and supportive, and understand the stress involved when a loved one is coping with medical challenges and doctor visits. Thank you, KELCO team!! FIVE STARS*****

I am a snowbird...but my experience with Kelco is from their services in Cleveland. This company…read morehas always been responsive, on time, courteous, and professional. The owner, whorish now full time in the Villages, ( Jim Kelvington) is just a wonderful guy. Great service!

Do NOT use this company! Hired them to transport my mom from Washington state to California. Upon…read morearrival in California they slammed my mom's gurney into a door jam causing 2 very large skin tears. When I brought this to the company's attention, they reviewed the situation, and claimed my mom scratched herself with her other arm. DISHONEST company - and UNSAFE! I witnessed the incident, as well as the new care givers. Extremely disappointed in this company - BEWARE!

I had a terrible experience traveling in a very bumpy van that promised my mother a captain chair…read morefor the ride from New York to Florida but instead they put us in hard chair and no seatbelts. I was not allowed to stretch as it made my disability more intolerable. It cost me about $8,000 out of pocket and it was not worth that amount. The captain chair was promised to us and they kept it for their naps. The TV kept freezing and they were speeding through the states til we got to our destination which our heads kept hitting the top.

left my mother in a wheel chair for over 1.5 hrs, her appointment. was canceled driver left a card…read morefor her to call, well we all did and emailed and text with no reponse. horrible service dont use them

If I could give negative 100 I would. Every person from the nasty woman that answered the phone…read moretoday June 9-2020 to the drivers that drove our dying mother in the transport vehicle with no air. We had to make them stop in mid-transport because our mother was burning up from the lack of air conditioning in the vehicle. The drivers were argumentative and highly disrespectful. They finally stopped at a gas station, so we could get ice because she was burning up from the vehicle being so hot in Florida weather without air and the windows were up. (They wouldn't open the windows either) We called 911 to finish the transport because this company wouldn't send another vehicle. When our mother arrived at the hospital she had 102.8 fever. She had no fever when she left 20 minutes prior. The woman that answered the phone was nasty and called us a liar. She was one of the most horrible people I've ever encountered in all my years, and it had to be on the day we were transporting our mother to her home to die with hospice. What horrible people they all are. I hope no one uses this company. I wouldn't wish the treatment we received on my worst enemy! I wouldn't wish it on the devil himself. We had hoped to bring our mother to her home to die in peace and now she's stuck at a hospital to wait for another transportation company. Please don't use them!

Truly, a breath of fresh air. A professional, friendly,…read morepatient, punctual and reliable from start to finish providing excellent communication and care. By far, the best non emergency medical transport company we have experienced!

They are very reliable and professional. Vans are always clean. I don't use another service I love…read moreBrown-Knight! I am always a little early for my appointments ( same time I would arrive if I drove myself) and I'm picked up in 15 mins or less when I call and say I'm done. I think this is great service. I had other companies not pick me up for 2-4 hours. I could go on and on on what a great service they do. They are also compassionate drivers. They treat you like family. I am very thankful for them.

This is the first time I used Dolphin Medical transport. The service was great and reasonable…read more Please keep up the work that you do. (Courteous)

This transportation company has been amazing in everyway possible ..My son has severe autism and…read morethe owner Mike is so compassionate and understanding and so are all the drivers..They are dependable and reliable and always on time to pick him up and drop him off..I feel confident to send my son with them and know he is safe and cared about!