Absolutely 5 star service. We were given a piano from a family member, and Bryan went above and…read morebeyond to tune the entire piano from a half step flat from top to bottom and make it sound like a dream. Wouldn't recommend anyone else other than Bryan. Top notch person and top notch service.

From the owner: After graduating from The Ohio State University with a BA in piano, Bryan Hartzler studied Piano…read moreTechnology at the North Bennett Street School in Boston. He quickly completed all the requirements to become a Registered Piano Tuner and continued his training as a technician for the Aspen and Tanglewood Music Festivals. Hartzler Pianos is proud to offer complete piano services for clients in the Central Ohio area and nationwide.

Two weeks ago, we purchased a very nice used studio piano from Graves. Our salesman was Michael…read moreSpain. He was friendlv, courteous, knowledgeable and extremely helpful. While we were waiting for some additional information on the instrument, we were greeted by other Graves associates. All were very friendly and engaging. When the piano was delivered late last week. we noticed that the pedals made a loud squeaking noise We called Michael and he scheduled piano technician Francis to visit us within two business davs. She, too, was very friendly and knowledgeable of her craft. Then toniqht, Michael Spain called us to inquire our overall satisfaction with the repair and the piano. What Wonderfu customer service Graves Piano provides, both before and after the sale. We woulc highly recommend considering Graves should you ever decide to purchase or service a piano.

My experience with Graves Piano was top-notch from beginning to end. I received a great price (well…read morebelow MSRP/SMP) on a brand new Estonia L210 grand piano with very little negotiation. Mike, the sales manager, is just about the most gracious and genuine person you can imagine. He made me feel like I was the only customer who mattered from start to finish. I received my piano (I live 4 hours away from the shop) within 10 days of the sale (would have been even sooner had it not been for an unexpected ice storm). The service after the sale was just as superb -- some minor issues with action regulation and the sostenuto pedal were handled immediately and without hesitation by Zach, the store owner. I highly recommend Graves Piano to anyone in the market for a new piano.

They were fantastic! I literally flagged them down when I saw them delivering a piano to a…read moreneighbor. We had a baby grand piano I'd been trying to sell for months with no luck and had recently been searching for a pick up option. Three strong guys looked at it, quoted a price, and within 5 minutes they carefully had it dismantled and loaded on to their truck. AMAZING!

David Piano Moving services delivered a baby grand piano to us from our place of purchase 50 miles…read moreaway. We were blown away by their great service and more importantly their charm and respectfulness to us. These young men did a fantastic job and went beyond our expectations. We'd highly recommend this service to anyone moving a piano, you will be well taken care of. Sincerely, Stu and Tamara - Bellefontaine, Oh.

I've been using 88 Keys as my piano tuner for several years and I am always happy with the…read moreservice. Phill is friendly so I feel comfortable with him in my home and does a great job tuning and answers any questions about the piano I might have.

From the owner: 88 Keys Piano Tuning and Repair offers affordable piano services throughout the Wayne, Holmes, and…read moreAshland Counties. Pianos are much like cars...service them regularly, and you will get results. Experts recommend that your piano be tuned at least once a year.Our services includeï Piano tuningï Pitch raiseï Regulatingï String replacementï Repair broken keysI welcome the opportunity to earn your trust and look forward to meeting you soon. Give us a call today.

I was referred by my business partner from Oakwood Management to use this company. I had already…read morelooked at their reviews on Google and NEVER have I seen a company that had 100% 5 star reviews. I'm adding to that five stars for sure!!! I was given a great quote for my move in today. I guess you could say I was blessed because my storage facility was less than a minute from my new home. I had a few things in storage and it took them a total of one half hour to load up the truck. I have a big queen size bed with pillow top mattresses, washer and dryer, dinette set and a few other items. I was even helping out when they got to my apartment. As they unloaded, I cleaned off the items. They asked if they could set up the bed and dinette set for me and they did.....QUICKLY!!! They got my stuff unloaded and set up within the two hour frame. I think it was less than two hours but it was fast. They didn't mess up anything, damage or put damage to walls or ceilings. Everything was handled with care. If you want a moving company that's good with your budget, PLEASE CALL THEM!!! I definitely recommend them now and in the future!!! I loved my movers Lamar and Scott. They were fun, smiling and never complained. Very professional and personable!!!!

When I recommend a company to another person I would hope they would continue with the great…read moreservice and experience I had but you find that that are not that way with all and harass customers who were charged for services the movers were unable and cannot complete due to lack of knowledge. One simply cannot put furniture together and leave a pile of nuts and bolts left over. That makes my suggestion null and void. Do better and provide great service and fair pricing for all.

Was glad to find a piano tuner in my area. Was prompt and got right to work. Les Widder is a GEM!read more

Showed up on time, very knowledgeable and professional. Piano sounds amazing, plan to schedule…read moreyearly check ins going forward. Absolutely would recommend.

From the owner: Bob is a certified professional piano tuner technician in Blue Ash suburb of Greater Cincinnati…read morePiano Tuning who is the piano tuner for the stars, musicians, piano teachers, students, hobbyists, recording artists, residential piano players, performance tunings, special events, public and private schools, churches, synagogues, major venues concert tuner in Southwest Ohio, Queen City, and Blue Ash, Ohio since 2001. Certified by Robert Perkins, owner and director of the Perkins School of Piano Tuning and Technology, Inc., Elyria, Ohio since October 2, 1992. Piano Life Saver system experienced installer of grands and verticals complete systems since 1995 to current over 70 installs. QRS Music Player Systems Pianomation 3 OT installer in 2017, 2023 PianoDisc Player Systems Prodigy 1 and 2 Upgrades and Installer in 1995, 2023 Steinway and Sons grand action workshop at the Steinway factory in Queens, NYC, NY in 2018 Piano Technicians Guild meetings and regional conference attended Erie, PA Major restorations grands, uprights, player uprights from 1992 to 2005. Full time piano tuner technician since 1992 to current. Professional Piano Tuning Lessons (private only) based on geographic location worldwide. Making piano benches and cushions. Special order piano covers Keytop replacement sets Action regulations Pedal regulation and installs Damper regulations Tone regulations and voicing hammers Cleaning keys, vacuuming interior Repair Restringing Replacing broken parts

I tend to really love Music Go Round stores in general anyways, but the Columbus store just hit it…read moreout of the park. They sent me a beautiful '81 black Guild D212 12 string and I am completely in love. Much better than they described it - basically in mint condition with the original case. I'm used to dealing with good people whenever I shop at any MGR, and this transaction was no exception. They under sold the guitar and they under promised but boy did they deliver. Fantastic price, excellent guitar with a beautiful sound, and as always after the deal was completed I felt like I had been talking to one of my friends. They are that good! A+

Average knowledge, average customer service, low pay for purchases, items are as much or more than…read moreonline options such as Sweetwater or musiciansfriend .. unless you have an emergency, stay away