Did a couples massage on Saturday March 14th! Very clean, customer service was outstanding. Rose…read moreand Cindy did an awesome job. We will be back.

Lily Massage is my favorite place for my body massage . Rose is the BEST massage teraphhist!…read more and the owner Lily is amazing too ! highly recommended

Best massage in town, hot Asian works hard to satisfy your pain, free yourself ask for Emma…read more You won't regret it

This was a gift from my sister. I had never been here before but I will be back because of the…read moreamazing staff, the cleanliness of every part of the spa and the food was spectacular and staff there were also so friendly and helpful. Nana was the lady who did my scrub and she must have sensed that I needed a little extra TLC and really took care of me. The entire experience was relaxing, calming and welcoming! Thank you so much.

Amazing spa! Services such as the scrub are fantasti! Atmosphere encourages relaxatio.read more

The massage therapist did a very good job and focused on the areas that needed attention. I…read moreappreciated the calm atmosphere. It was just a bit cooler than I prefer.

I enjoy coming here for a massage. I usually get one when I am shopping and often times come out to…read morethe mall specifically to get a massage! Prices are alot better than most places. But they do a great job and they have all different options for time and if you want full body, chair or feet. I always get the full body on the table. The only downside is that it gets very noisy from the mall. It kind of makes it a little harder to relax. Not sure what they could do. Maybe partially close door or turn relaxing music a little louder? And one time I was there, a man was so loud. Talking so loud, moaning and then loudly snoring at times too. Very distracting! Obviously not the fault of the business--but that was not a relaxing time for me! I have also found that some people give a better massage than others. But I will continue to return for sure!

I have gone to Elements multiple times. Their massage therapists are fine but I will no longer be…read morecoming here. Recently I booked a massage online which was accepted and confirmed virtually. The day before the treatment, I received a call from their receptionist informing me that the therapist preferred 90 minute slots and asked if I would be willing to update my massage from 60 to 90 minutes. Otherwise they would need to reschedule me for another slot. Their other time did not work for me. While the receptionist was very friendly and polite, the reasoning that the therapists didn't want to have empty portions in their schedules felt like a bait and switch. Essentially, asking me to spend more money with the therapist to make my visit worthwhile for them. This was frustrating especially because I had already booked a 60 minute massage with upgrades. Receptionist stated this is a known issue with their online scheduling platform, which seems idiotic issue that should be fixed for a large franchise since it significantly impacts the customer experience. This is the first time it has happened, so it's possible it is a therapist by therapists preference, but be alert that they may not be able to keep your appointment.

Just had the most amazing experience with my massage therapist KJ. I felt like she really tried to…read moreget to know me to understand where I could use the most work on my body, and she was super thoughtful and attentive. And most importantly, I felt great afterwards. Thank you KJ!

Unfortunately really bad. I paid for the back massage and head spa combo. The massage therapist…read moreonly did one repetitive movement again and again on my back. I had to ask her to move to a different spot after half the massage. Then the head spa was not a head spa. She vigorously scrubbed my scalp with the pointed scalp tool for 2 shampoos. And then a quick conditioner with the same scalp tool. There was no massage of the head, temples, no different tools that they use in other head spa places. She "massaged" my shoulder back area again during the head spa but it was so rough that I am still sore 3 days later. I frequently get massages including Thai massages, Swedish, head, etc. There was no technique at all. Do not be mislead. The prices are cheap but there's a reason.

Simple furnishings easy to get appointment. Nice greeting and got started quickly Excellent care …read more Used products that enhanced the massage experience. Try it. I think you will like.

Julia at the front desk is amazing. She's sweet, genuine and so accommodating…read more I opened up my membership here I think 3 years ago now and has been my favorite location out of a handful I've visited. I personally wouldn't go to a massage envy for a "spa experience" but more to maintain and take care of my body. I typically do a deep tissue massage.

Abigail is a must if you are seeking some deep tissue treatment. Darrin is also an expert in deep…read moretissue. The experience is out of this world and very fun. As you walk in, you are offered so many beverages ranging in teas, coffee, cocoa, apple cider etc. then you are welcomed to some sweet treats as well. The spa offers so many skin care options for purchase. The staff is so friendly and inviting. They will assist you via phone, text or email. The spa itself is huge. Their cleanliness level is superb and they will accommodate you in all your needs. I truly have enjoyed my a yearly membership! Thank you team.

Great place for an incredible massage! New management; newly renovated; New phone number is…read more425-985-9260. New store hours are 9:00 am to 11:59 pm. If you need something after hours, call and set up a time. The web site link is also not theirs. They don't have a web site.

(This visit was early last year)*** Went there with a…read moregroupon, lady said we changed management and we do not accept any old coupons after a bit of back and forth, she redeemed it, but the massage was horrible, she went out two or three times and looked like she had no idea how to massage. then asked for tip after a 40 minute massage for 1 hour. I gave her 20 dollars just to get out of there. I felt because I had the groupon I got different/bad service, but I give 2 stars because they tried and did not kick me out.

I found Christina through an AmazonLocal deal, and I'm so glad I did! I was WAY overdue for a…read moremassage: shoulder problems, lower back pain, and overall aches and pains from an odd workspace and carrying a toddler. I don't know how to explain it, but she was gentle, but went really deep. I have an upper rib that pops out occasionally (OUCH!), and she was able to work it back in. Usually when I have work done on a particularly tough area, I cringe and can't relax, but she had me nearly falling asleep at the end. She is highly knowledgeable about anatomy and bodywork. She gave me some suggestions for adjusting my workspace and for stretches to feel better between massages. The treatment room is dark and cozy, and I'd highly recommend a treatment with her.

"I'm a stay-at-home-mom with 2 very active and demanding boys. It's rare for me to get much…read more"me-time" so when I saw a Living Social deal for a massage, I jumped on it! I met Christina who greeted me warmly, asked what sort of issues I had, if any, and went to work on fixing my back. I felt so good afterward, that I immediately bought a package of 5 massages with her. She has really helped me get rid of scar tissue from an old injury and makes me feel relaxed and calm. That's a rarity in my life, so I really look forward to seeing her the next time!"