I can't say enough about the uncommon level of service and the outstanding quality of product and craftsmanship that I received from Glenn Laskin and his European Stone Concepts team. Not only were his prices the most competitive in the Charlottesville area, but they were also 25% lower than the Northern Virginia fabricators that I visited, whose inventory was of nowhere near the same quality! After having received rushed and inattentive service from other potential fabricators and having met dead end after dead end trying to find the specific stone that I wanted, price was not even my first concern with this project; I was looking for a quality grade of stone that would hold up over time and, most importantly, the personal attention that I needed because the vanity that I designed was not a standard size and was going to be an extremely tight fit in my bathroom. Glenn helped me find the perfect White Macaubas remnant to create a custom vanity countertop for my bathroom renovation. He keeps a surprisingly large and organized inventory, with an absolutely breathtaking selection of exotic slabs as well as affordable remnants; a huge plus was also that he was one of the only fabricators that I contacted who could actually get to the stone easily to send me a photograph before I decided to make the trip to meet with him. Although, relatively speaking, my purchase was not large, in order to get the most countertop space that I could in a small 1950s bathroom without sacrificing my modern design, I ended up requesting several meetings with Glenn, who gave me full access to his team of engineers and fabricators. Tom and Matt sat down with me to go over my drawings and measurements, kindly taking into account the character of my old home and the its limited space without asking me to abandon my design in order to make it easier for them. They patiently created multiple drafts in AutoCAD until the final template met my specifications exactly. They fabricated my countertop flawlessly! The design was so tight that, had any of several measurements been off even 1/8" in the fabrication, I would not have been able to comfortably fit my oversized antique faucet or utilize both my unusually sized sink and my vanity's tilt-out tray that just snugly fit together with a carefully crafted design. Glenn and his team at ESC run their business with an unparalleled focus on customer service and hold themselves to the utmost quality standards at extremely competitive prices, and I couldn't be happier that I found them. Every interaction was truly professional and enjoyable, and I highly recommend and trust the work that they do. I will lastly mention that it is astonishing in this day and age to receive a reply within minutes from a company, much less from its owner/CEO; Glenn was the first person to reply when I reached out to over 25 fabricators in Virginia and was the only one to reply directly by phone, which made communicating my needs much easier and more personal than by email. I have since spoken to Glenn countless times throughout this project, and he has cheerfully and consistently exceeded my extremely high expectations at every turn. He has also genuinely thanked me for my business and has reminded me on numerous occasions that he and his team will do anything to ensure that I love the outcome of my project....Glenn, I am IN LOVE with my beautiful White Macaubas vanity countertop! It is truly the work of art and gorgeous centerpiece that I envisioned for my bathroom renovation. Please pass along my sincere gratitude to everyone at European Stone Concepts, who made me feel so very welcomed and valued. I look forward to working with you soon on the rest of the house! read more
