These chaps have been in business on the corner for as long as I've lived in the area. They are one…read moreof the last of the independent optometrists in Auckland. They have a great range of glasses frames in stock - I just ordered some very cool Ted Baker ones. They are relaxed, personal and take an interest in what you do so they can personalise the experience. I've recommended Harrison and Graham to many friends and colleagues.

I'm a big fan of avoiding chain stores where possible, and this is an example of a local business…read morewhere staff actually remember who you are from visit to visit and they take the time to properly explain what your eye test has shown and what that means, etc . Have heard one too many stories about negative experiences at chain optometrists. Harrison and Graham has been in Ponsonby for years and has a good range of frames, including frames for all your hipster needs. They've got a bunch of sweet sunnies as well that can have prescription lenses put in them The prices for eye tests are reasonable, and the staff are generally up for a good yarn. Super cute range of kids frames, just as an aside (including some very excellent kids sunnies that made me wish i actually had a kid to put them on...).

0 rating.Poor service.The quality of materials they used is poor.This repairshop should stop from…read moreoperating.its a total waste of time and money.not recommendable to anyone.

Please prepare as this is a very long and HONEST review of my experience…read more I came here 3 months ago to get my mums iphone 11 pro max screen replaced. This service cost me over $500 but I was happy to pay as I knew this is what it would amount to due to it being an Original Apple screen for this model. However, what I did not expect was to have her phone screen start glitching literally 3 months later after the replacement was made. What I didn't expect was to have to drop her phone off to the store, explain to them what had happened - and have them ask me to leave it with them until it was ready to collect. What I definitely was not expecting was to return the next day (today) to find they did not fix the screen because they had decided to request/charge $200 to have the screen replaced. $200 after I had already paid $500, 3 months ago. Literally only THREE MONTHS and this has happened. They then told me their warranty only covers 2 months after the repair. Really? Only 1 month extra and you want to charge me $200 for a service that you provided, and yet turned out to be faulty 3 months later? If you hadn't fixed the screen, what was the point in asking me to leave it in the shop for OVER 24 hours? Honestly this shop has disappointed me and now, I, unfortunately, have to go and find a new shop and pay (AGAIN) to have my mums screen replaced. Worse part is? There were no damages on the phone. No scratches, no dents, no cracks - yet the glitching was happening. Wouldn't you think it's funny that none of these damages were present yet they don't want to take ownership for a glitching screen? All in all, I will never return here again and if I were to hear any family or friends refer this place I would tell them - hellllll no. 0 stars if I could

I went to Mortimer Hirst last year and they repaired my glasses twice, once while in lockdown by…read moredrop off I could drop them in the mailbox. These year I had my eyes examined. Aki did a very thorough eye exam and found issues that had not been noticed prior. He explained everything to be me and went through the results as slowly as I wanted. Morgan helped me select frames and took care of the finance side. His and Belinda's communications very timely. Excellent customer service !!! This was the best eye exam I have ever had and the retail service was lovely. Thx A, B & M