Awesome customer service! I heard how this guy needed a…read moreroof done from a friend of mine and I went there and they were great at communicating to me that they had already found somebody fortunately. But they were very nice and polite hopefully they'll look us up and if they have any issues or who they went with hopefully they'll contact us. And as far as that goes anybody else that needs a roof feel free to email me or contact us at integrity pro roofing.com and don't forget to mention Robert

Great service every time. Nice and knowledgeable customer service. Not only did the work get…read morecompleted perfectly and professionally, the car was thoroughly checked out.

Buyer beware! If you value your vehicle and your wallet, absolutely avoid the service department…read moreat this dealership. I brought my 2019 TLX A-Spec (61290 miles) in for the major NHTSA rod bearing recall (24-002). Then the typical dealer nonsense came; before even telling me about the recall work that I brought the car in for I got a repair estimate for a leaking oil pump. I asked how they knew it was leaking since they didn't have to take the crank pulley and the timing cover off (which would be required to expose the oil pump). That is when I was told it was a "visible leak" running down the block. I declined the service as I change the oil in the car myself and knew for a fact there was no oil running down the block (see attached images of the engine block and help me find the oil river they could "found"...lol). When I went to pick up my car, I checked underneath before driving off. I had written the date on the oil filter on 3/9 before I took the car down there as I had a feeling the oil filter would not be replaced. As expected, they left my old, dirty oil filter on the car after they replaced prematurely worn rod bearings due to the recall. Running old, potentially metal-contaminated oil through brand-new engine bearings is severe mechanical negligence and defeats the purpose of the recall work. Take a look at the picture I uploaded of the dirty oil that was drained from the oil filter. Brand new rod bearings and dirty oil don't mix! I tried to speak with the Service Manager about the work. He quickly admitted the recall work should require a new oil filter and smugly thought he could "buy me off" by offering to change the filter at that point. Given the massive oversight and the highly suspicious oil pump diagnosis, I told him I no longer trusted his technicians to touch my car. Instead of apologizing for his department's negligence, he told me to leave and I did. I drove straight home, jacked the car up, and took time-stamped videos and photos of the engine block. My evidence proves two things: 1) The old, dirty filter was left on, compromising the engine. 2) There is no visible oil leaking from around the oil pump area and no oil running down the engine block. Their $2,050 diagnosis was completely fabricated. I wonder how many other people they do this to in a given week? Get a second opinion on any expensive repairs they recommend, and always double-check to see if they actually did the work they claim to have done. I had been a loyal Acura owner for over 20 years and had bought both Acuras I have owned from this dealership. It will definitely be the last Acura I purchase...guess I will help that Ford stock that I own. :) Hope this review helps someone else from getting taken by these crooks.

Needed to get my car serviced, my service advisor is John he is great! He always makes sure I have…read morea full understanding of what's going on and calls me if any additional work needs to be done. This also happens to be my favorite location, definitely give this place a try.

I recently had a lot of work done at Brookside 66. They did some expensive repairs, and I felt like…read morethey overcharged me. Less than a month later, the starter they replaced stopped working. I took my car to Mark Trokey's, and they not only fixed the problem but did so quickly and fairly. If you're in the Brookside area, you shouldn't go anywhere else for a mechanic. I will exclusively be going there from now on. Good, honest, and kind mechanics--they have earned my business and my entire family's as well.

A-OK. Honest, precise work. What one expects, but seldom does. No more words r needed.read more

I had my car at another shop after my catalytic converter was stolen. It sat in that lot for 8 days…read moreand the insurance company couldn't work with the shop. When it was towed to Auto Werks they had it fixed in 3 days. Their staff was very responsive, quick and went through the bill with me. I should have taken it to Auto Werks right away and not wasted a week of pay for a rental car. This was my 2nd catalytic converter they had to replace and should have just started with them. Their bid of $3,300 was also cheaper than the other shop for $4,300.00. So if you get your catalytic converter stolen go to Auto Werks. The guys were very pleasant to deal with too. I'll be back.

BK is the best!! Top notch customer service, this is definitely my new auto shop. Very transparent…read moreabout prices & does good quality work.

Hands down the best service I have received from an auto shop. They really had our best interest at…read moreheart. We have had about 4 car issues this summer and they have always been so kind and very fair prices. I accidentally went to Auto doctors and was quoted 12,000. Docs garage quoted $4000, but was also kind enough to tell me because of the age of the car it really would not be worth fixing. If you are not close they are worth the drive!

My tire had a nail in it and we needed it fixed quick to travel in a few days. I called first thing…read moreMonday morning, they got me in right away and it was done in less than 2 hours. They were kind, helpful and responsive. I will definitely be back! Thank you!!

routers where warped to replace two front ones where $900 outrages price. Also charged me $218 in…read morelabor to get water out of my door I could of done my self by taking out the drain plug. (DONT SHOP HERE, HAVE AND WILL TAKE ADVANTAGE OF YOU) didn't know anything about cars when i shopped here and now that i do i can not believe the way they took advantage of me. people were a little friendly nice to know I got kindly screws out of my money.

Representative at George's was very nice and knowledgeable but ended up deciding to take my car to…read moreBMW dealer. Probably more expensive for sure, but just had to make sure I had a good paper trail with dealership for resale.

DO NOT DO BUSINESS WITH THESE PEOPLE...they will build your trust then stab you in the back. The…read morelack of customer appreciation is Unreal!!... I was a loyal paying Customer for years and when they went to program something on my car, they didn't replace a fuse which messed up my whole exterior lighting on my BMW and they REFUSED to even inspect the vehicle after I immediately told them about the issue! HAVING NO ACCOUNTABILITY AND CLAIMING ZERO RESPONSIBILITY WHEN THERE'S NO OTHER EXPLANATION COMPLETELY IMMATURE THIS IS NOT HOW YOU RUN A BUSINESS AND HANDLE CUSTOMERS !! So That is how they will treat a loyal customer like myself who spent almost $10,000 there!!... imagine how you will be treated. WOW. They cannot be trusted. I wouldn't take your vehicle there if it was a third of the dealership! You get what you pay for folks!! And you are paying for a Crapshow if you go there!. You can just look around the office and see how disorganized and messy it is. There's trash everywhere. It looks like a Hoarders episode. There's cats running around... oh, did I mention?.. There's trash everywhere!!.. how they haven't been shut down is beyond me!..and this is supposed to be a "professional import" auto service business!?..what a freaking joke! I'm surprised they don't lose car keys..go in there.. you will see!! They have no idea how to run a business or treat customers!! Do Not take your vehicle here!.. you have been warned. They messed mine up, then returned it and then refused to fix it!.or even look at it!! WHO DOES THAT? .. they literally sent me down the highway with faulty brake lights, huge safety issue... yet they could care less. I actually had to take it to a dealership and pay more to get it fixed and then even take them to small claims court because they accepted zero responsibility and didn't want to be accountable at all!!. And they have these young kids for technicians working on expensive foreign cars??...that right there should tell you everything. JUST DON'T Do It! You are welcome!

Every time I have an issue with my car, they go above and beyond. The owner Joe, his son Zack, and…read moretheir mechanics are professional, helpful and fair in their prices. The services are top quality. I will never go anywhere else.

High Quality work at reasonable prices. Professional, timely, and courteous. Appreciate their…read morehonesty when dealing with issues/problems.