Had him do a carpet job three bedrooms did an outstanding job very satisfied with the outcomeread more

Very good. I am pleased with my flooring. Debbie and Claudette at the store we're very helpful and…read moreRobert came out immediately and gave me an appraisal. Good work. Reliable and trustworthy Linda Warren Retired RT New Orleans

Robert came out quickly to look at my bathrooms which needed tile and grout repair. We agreed on a…read moreprice, the work was done quickly and the result was excellent. Robert was on time, and left no mess afterward. I highly recommend him!

After Hurricane Ida I replaced the sheetrock on the ceilings in a bedroom and walk-in closet. Then…read morepainted the ceiling and all of the walls. All of the trim/moldings were stained and polyurethaned and I just needed new carpet installed to complete the repairs. Bought the new carpet from Jim Owens and also had them installed it. After they were finished the installation I was inspecting it and was surprised by the damages I saw. These installation guys were terrible. When they brought the carpet to the room they scratched the door casing trim on two doors and when they rolled out the carpet in the bedroom they scratched paint off of the wall corners and the base boards and somehow pulled the telephone jack out of the sheetrock. I pointed out the damages to one of the installtion guys and he had the audacity to say, "That was like that already." On top of that they weren't laying out the carpet per the hand sketch given to them by the salesman thus there was going to be a seam in the carpet within a foot of the entrance door to the bedroom. I contacted the salesman and set up a meeting with him to discuss these issues. The salesman called the installation manager to come listen to my complaints. The installation manager asked the salesman who installed it and when the salesman told him he said, that was their best installtion guys. Then he told me sorry about the damages but they weren't in the business of fixing damages incurred during the carpet installation and he offered to talk to his boss to see what sort of compensation they could make for the damages. He asked me if I had an amount in mind and I told him whatever you think is fair but keep in mind repairing damage to stained and polyurethaned molding isn't a quick and easy thing to do. A week later the installation manager called me and said they feel like deducting $100 of the total price was fair. $100 might cover the material costs but the labor alone would probably be 2-3X's that. Therfore I wouldn't recommend Jim Owens carpet installation to anyone.

Good products, courteous service and goid value, honest dealings. Recommended highlyread more

I had a very pleasant experience with Acadian Fooring! Lindsey was an absolute joy to work with,…read more extremely knowledgeable and professional. The installers did a beautiful job! They arrived on time and left the job site clean at the end of the day...very nice guys! I would definitely use Acadian Flooring in the future. I LOVE MY NEW FLOORS!!!

From the owner: Acadian Flooring America in Marrero, LA is a trusted, family-owned flooring store serving the…read moregreater New Orleans area since 1980. We provide residential and commercial flooring solutions with a strong focus on customer service, quality, and expert installation. Explore a wide selection of carpet, hardwood, luxury vinyl, tile, laminate, and custom backsplash options to complete your space. As part of the Flooring America cooperative, we offer exclusive products, strong buying power, and industry-leading warranties. Visit our showroom today and experience personalized service you can rely on.

When my condo was damaged by fire hose water and smoke damage Floor deLis was not only able to…read morereplace the flooring but complete the entire restoration with new Sheetrock, counter tops, baseboards....they can do it all. Friendly and professional service. Janet Ferran Pontchartrain Place Condos

I had Floor de Lis remove carpet in four rooms and replace it with hard wood…read more Mark is vey knowledgeable and friendly. The time frame for the job was exactly as Mark said it would be. The installers were prompt every day. Rafael, Lucas, Armando and Jose were hard working and very helpful and polite. They were very careful with all things in my house that were delicate. Before they left in the evening everything was picked up and swept. The quality of the wood was perfect. The finished product was beautiful! I would recommend Floor de Lis to anyone who is looking for a good honest company. C &D Naiman

I hired Pokorn to do demo and framing on an interior condo renovation project. It is fortunate that…read moreI kept the initial contracts small. Thankfully, I wasn't stuck with them for the whole project. I have experience in renovation and historical restoration, and am detail oriented, and had high hopes for a successful professional relationship. On the plus side, they were always responsive to my communications, and seemed to understand what needed to be done. On the minus side, I don't know where to begin. All of the work, except management, on our project was handled by sub-contactors, not direct employees of Pokorn. Adding that additional layer of management inflated the cost of the job significantly. Too many generals, not enough soldiers. Their subs are of varying quality. For example, one subcontractor framed for a new closet in a way that partially obstructed an adjacent door because of a measurement mistake on the architect's plans. The sub didn't think "Oh look. Something's not right. I should ask how to proceed". They just went ahead and built it, even though the drawn plans showed no obstruction, necessitating tearing out the mistake and rebuilding. They also put the subfloors down in the bathrooms before the plumbing drain work was done. The plans clearly showed the fixtures being relocated within the rooms. Something else to tear out. When they removed the subfloor I saw that the bathroom vent duct for the bathroom below had very obviously been crushed (stepped on at the joist), which is why the bathroom vent below had no air flow. If the subfloor hadn't needed to be torn out, this air flow problem could have been difficult to diagnose and expensive to fix later on. Somehow all the generals didn't notice the substandard work. All these blunders would be comical if they weren't so frustrating. Pokorn did correct their mistakes after I pointed them out and asked them to, which is the only reason they got 2 stars. I should not have to do this work: it's their responsibility. Read their contract carefully before signing. It is written in a way that keeps too much power in their hands. They are strict about expecting payment within 72 hours of their submitting an invoice, even if they've screwed up and not yet corrected the work being invoiced. If you're late in paying, they can immediately stop work and require an extra $500 to start up again. You can make the payment "under protest", but then have to trust that they will fix the issue. To their credit, they always did, but I was upset that I had to trust a company that was messing up left and right. Why should this even have to happen in the first place? As is pretty standard, they ask for periodic payments as work progresses. They are the sole determiners of when a phase is substantially completed, which is not unusual, but ask for payment at a point when other contactors I've worked with (and I) would have considered the phase only partially completed. These examples do not exhaust the deficiencies or problems experienced during the short time I employed Pokorn. Let the buyer beware.

Let me start by saying that this company is fantastic and should be hired for your next project or…read morerepair. I have had the opportunity to work with them twice, once to do a small dryer vent repair/installation and once to replace all my major appliances, upgrade my home's electrical breaker boxes and repair/install new outlets. Both times, their professionalism, frequent communications, and monetary value for services provided were second to none! During projects things sometime do not go according to plan, but this company takes immediate action to correct any problem and to make sure things are set right. I will give you an example, during my appliance replacement, the microwave that was ordered from a vendor in NJ (I believe) was delivered to these folks and had sustained obvious damage during the shipment...not caused by them, but man, before lunch, they had procured the exact same make/model from a local provider which made sure that they did not fall behind schedule; their problem solving was done seamlessly, and took away all my worry about this major project. Really cannot say enough good things about this team....they are my go-to contractor when I need their expertise...do yourself a favor and make them your go-to contractor as well!!