terrible!! I had nothing but roof problems since they did our roof. used too long of roofing nails…read moreand not able to get in my attic. rain poured into my attic and I had to figure out the problem. they did not put the flashing back around the chimney. They would not pay for any damages. I thought they were certified for my insurance and did not. They wanted to charge me for the pictures they took. Stay away!!

Terrible. so many things were bad I hope I cover them all. To start with, they left materials in…read moreour yard for weeks. I had to constantly try to attempt to get ahold of them to come get it. The old gutters were put under our deck. We ended up throwing them away. They didn't replace the gutters, had to call many times for this. THEN THE ROOF LEAKED. THEY BLAMED US until they realized we haven't paid yet. but if my husband didn't know construction they would not have fixed it. My husband had to tell them what was wrong! Then to actually get them out to fix it took forever. During this time they were asking for payment and threatening putting alien on our house. Months later it was fixed but the ceiling inside our house needed paint from the leaks. my husband finally did it! it's been 14 months and they just sent us another bill. AVOID THIS COMPANY

Very happy with my experience working with these guys. They're very clear in communications and…read morecourteous and they finished ahead of schedule I highly recommend them for any roof repair you need.

Excellent service with the most experienced roofer in the area!…read moreWork crew is fast, efficient and keep worksite safe and clean. Very happy with final product-Highly recommend

Jordan made the process absolutely seamless. From the initial inspection right to the finished…read morefortified roof. The experience was detailed with constant communication. Every step was made clear with instructions including where to park during construction. The cleanup was so meticulously done the only evidence they had ever been there was the beautiful new roof and a sign! Pricing was important but the quality and professionalism would be worth a little more just to have such a smooth experience. I highly recommend Jordan and his team.

The best customer service you could ever ask for!! When you hire this company you get, quality,…read moreamazing prices, you get extremely informed no matter how little or how much you know about roofing! Would highly recommend to anyone!!!

While driving in Fairhope a black truck with this logo on the side tailgated me and my friends…read morewhile already going 15 over the speed limit then proceeded to cut us off and turn onto a different road. I see the other reviews about this truck, someone really needs to put their foot down before this reckless driving takes a life.

Middle Bay Roofing did some work on our roof 2 years ago. They did a fantastic job. The roof looks…read morejust like the day they finished. I called asking general questions about the roof and received a warm response to my inquiries. They patiently answered my questions and never once did I feel rushed to get off the phone. Great work and customer service.

I wanted to replace metal roofs on my detached carport and shed. Contacted Alliance and an…read moreestimator inspected, measured and offered a quote. After shopping around, I decided to accept their quote. The estimator returned and we signed the paperwork. I paid the full amount up front in an effort to expedite the project. This was on July 12, 2021. I was told it would be 3-4 weeks before work would be done. July comes and goes. Early September, I call to get a status update. No one answers; straight to voicemail. No one returns my call. I call again on September 10th. No one answers; straight to voicemail. I do get a callback from the office secretary, though, telling me I was "on the schedule" for the following week, but couldn't provide an exact date and would let me know. Next week comes and goes; no one calls me and no one shows up to do the work. I let 2 weeks go by and call again in late September. No one answers; straight to voicemail. I threaten them by saying I'm going to their office to either collect a check or get an exact date someone's going to show up and fulfill their obligation. No one returns my call. I decide to call their Mobile branch on Friday, October 1st, as a last ditch effort before I go to the Daphne branch to make their day very bad. A woman named Deedee answers; I tell her my story. She apologizes profusely and says she'll inform the owner. I give my phone number so the owner or *someone...ANYONE* will call me back. No one does. However, I finally receive my refund in the form of a check in the mail on October 5th. Alliance Roofing wasted 3 months of my time (on a very simple little project, it's 2 small little metal roofs for God's sake), stiff-armed nearly all my calls, reneged on their contract, and their owner and actual contractors had the guts of a cat in a bathtub; instead of calling me or facing me directly like men, they let their secretaries bare the brunt of my anger and frustration. Gutless, spineless cowards. Go with any other roofing company in this area. 4U Roofing did my home roof and took less than a week from the time we signed the contract to them finishing the job. Alliance is pure trash and I'd say it straight to their faces if you could ever find one of their estimators or contractors. Avoid this company like the plague. PS I'm not in San Fran; don't know why it says that. I'm in Daphne, AL.

From the owner: If you need to hire a roofer in Baldwin County, choose a company that’s fully licensed, bonded and…read moreinsured. We are committed to customer satisfaction and we hope that you’ll appreciate our high-quality work. We use premium materials that are made to last, and our crews are committed to excellence. We’re a locally family owned & operated company that charges competitive rates and provides excellent customer service. We offer free estimates, so you have nothing to lose by letting us inspect your roof to see what we can do for you.

B & B Roof & Gutter do not know how to communicate with tact to their potentially new customers. A…read moreman did text me and call and argue with me about reason for their prior rating with other customers. He said the matter was cleared up. Then said someone would call me to set a date for estimate, but nobody called me. It's like they dropped me and no further business.

B&B Roof & Gutter replaced my roof 3 years ago. Last week I noticed a leak and gave them a call…read more When I called, they answered and came out right away. The leak turned out to be my AC and not the roof. They told they would stand behind their work and the did. Extremely reliable company.