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Ethan Ngo Agency

5.0 (2 reviews)
Closed • 10:00 am - 5:00 pm

Services - Ethan Ngo Agency

Car and truck insurance

Current year tax preparation and filing

Past year(s) tax preparation and filing

3 More Services

Audit and conflict resolution support

Tax planning

Vehicle

Ethan Ngo Agency Photos

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Business owner information

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Ethan N.

Always a pleasure to help!

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People searched for Auto Insurance 2,127 times last month within 15 miles of this business.

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Mark Minh Nguyen - State Farm Insurance Agent - Your friendly good neighbor agent.

Mark Minh Nguyen - State Farm Insurance Agent

(562 reviews)

I'm back with another 5-star update because Mark continues to deliver outstanding service year…read moreafter year. I recently purchased a new vehicle and needed my insurance updated before heading to the dealership. I reached out to Mark, and just like every other time, he came through instantly. Within minutes, my policy was updated, proof of coverage was sent, and everything was squared away so I could pick up my car without any delay or stress. What I appreciated most was how fast and smooth the whole process was -- literally one message to Mark and he handled the rest. Great communication, no back-and-forth, no waiting, just results. It's exactly the kind of reliability that's hard to find these days. This second experience just confirms what I already knew: Mark doesn't just set the bar high, he maintains it. If you want an agent who is responsive, efficient, and truly on top of things, Mark is that guy. Still A+ service -- and now proven again over time

I am concerned about the 2026 lawsuit against State Farm by California Insurance Commission that…read moreState Farm acknowledges some 'oversights' regarding, so will put my original review on hold until after the hearings. California Insurance Commissioner Ricardo Lara initiated legal action against State Farm in May 2026, accusing the insurer of systemic mishandling of claims following the January 2025 Los Angeles wildfires. The state seeks to suspend State Farm's license for up to a year and levy millions in penalties. Investigation Findings & Legal Action The Allegations: State Farm allegedly delayed, underpaid, and buried policyholders in red tape. The company handled approximately one-third of all residential claims following the Palisades and Eaton fires. The Violations: An expedited investigation of a sample of 220 claims found 398 violations of the California Insurance Code in more than half of the reviewed cases. The Penalties: The Department of Insurance filed an Accusation and Order to Show Cause, the first step toward an administrative hearing, seeking to suspend State Farm's certificate of authority to issue new policies for up to a year. State Farm's Response: State Farm acknowledged certain errors but characterized them as "unintentional oversights" and "file-specific errors" by claims handlers, and stated it had completed a training to correct the issues. P.S. I am sorry that Mark chose to imply that I would ever INITIATE contact him when he was in the hospital waiting for his son's surgery. It was Mark who responded during that time to my earlier emails - and only THEN did I know he was in the hospital. That kind of misleading accusation about a customer is not appropriate for a professional. I clearly added that I would wait for the results of the lawsuit, but felt it important to mention because my previous review was for HIS GOOD HANDLING OF ME AS A SALESMAN FOR A NEW CUSTOMER, since I had not actually dealt with State Farm before.

Ethan Ngo Agency - autoinsurance - Updated May 2026

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