I'm back with another 5-star update because Mark continues to deliver outstanding service year…read moreafter year. I recently purchased a new vehicle and needed my insurance updated before heading to the dealership. I reached out to Mark, and just like every other time, he came through instantly. Within minutes, my policy was updated, proof of coverage was sent, and everything was squared away so I could pick up my car without any delay or stress. What I appreciated most was how fast and smooth the whole process was -- literally one message to Mark and he handled the rest. Great communication, no back-and-forth, no waiting, just results. It's exactly the kind of reliability that's hard to find these days. This second experience just confirms what I already knew: Mark doesn't just set the bar high, he maintains it. If you want an agent who is responsive, efficient, and truly on top of things, Mark is that guy. Still A+ service -- and now proven again over time

I am concerned about the 2026 lawsuit against State Farm by California Insurance Commission that…read moreState Farm acknowledges some 'oversights' regarding, so will put my original review on hold until after the hearings. California Insurance Commissioner Ricardo Lara initiated legal action against State Farm in May 2026, accusing the insurer of systemic mishandling of claims following the January 2025 Los Angeles wildfires. The state seeks to suspend State Farm's license for up to a year and levy millions in penalties. Investigation Findings & Legal Action The Allegations: State Farm allegedly delayed, underpaid, and buried policyholders in red tape. The company handled approximately one-third of all residential claims following the Palisades and Eaton fires. The Violations: An expedited investigation of a sample of 220 claims found 398 violations of the California Insurance Code in more than half of the reviewed cases. The Penalties: The Department of Insurance filed an Accusation and Order to Show Cause, the first step toward an administrative hearing, seeking to suspend State Farm's certificate of authority to issue new policies for up to a year. State Farm's Response: State Farm acknowledged certain errors but characterized them as "unintentional oversights" and "file-specific errors" by claims handlers, and stated it had completed a training to correct the issues. P.S. I am sorry that Mark chose to imply that I would ever INITIATE contact him when he was in the hospital waiting for his son's surgery. It was Mark who responded during that time to my earlier emails - and only THEN did I know he was in the hospital. That kind of misleading accusation about a customer is not appropriate for a professional. I clearly added that I would wait for the results of the lawsuit, but felt it important to mention because my previous review was for HIS GOOD HANDLING OF ME AS A SALESMAN FOR A NEW CUSTOMER, since I had not actually dealt with State Farm before.

My man Bach did his magic, quick and smooth. Nothing but appreciation for his expertise when it…read morecomes to getting me a sufficient policy. Bach brokered an out of state policy for me when everyone else I checked with declined to write. Love how he actually took the time and explained the current insurance landscape here in Californian too. 10/10

Great people that really want to help.. she gave me good advice without trying to charge me or get…read morea contract

Thank you James Banh and his team at Starwest Ins for saving me over 1,000/ year…read moreI was with Statefarm and I was paying over 1,825 , they got me same coverage with Mercury for 1,257. Thank you James. If you need insurance please call these guys they have first class service. I can call , text, email them and they respond !

My family has been with Starwest since 2017. Multiple policies (a total of 8 and counting) James…read moretakes care of us all. Communication is very prompt and the rates are great. We will continue to use Starwest as our kids leave the nest and need their own policies.

Hello, my name is Edward crystal we have been with Lloyds insurance company for a number of years…read more Their prices are reasonable. This service is extraordinary, particularly one young lady who probably handles all the paperwork for them very satisfied and happy to make this recommendation.

They repeatedly send our company fake insurance cancellation notices (even though we don't have…read moreinsurance with them), in the hopes that we accidentally pay the fake "overdue" premium. Avoid this unscrupulous company.

I'm paralleled service the level of concierge detail we got and then professionalism and courtesy…read moreis by none. I couldn't believe how easily they helped us facilitate our transfer paperwork go see Heather for smile. She really is a charm. A jewel, living lady with great, great professional, courtesy and the mirror unlike the.

Great service in and out quick friendly staff very satisfied and very convenient recommended to…read morefamily members

Leo is excellent, honest, open, very knowledgeable, professional, nice and smart. His team staff…read moreare the same.

Great insurance agents in this office. Customer service is great and professional about explaining…read moreall the different plans and programs and understand my needs. Thank you much I highly recommend this office for life insurance and other insurance needs.

Johnny Salas with Trinity One helped me with auto insurance and saved me a substantial amount from…read morewhat I was paying. He was fast to respond and extremely helpful and knowledgeable. Great customer service!

I can't say enough good things about Trinity One. I called based on yelp reviews and Johnny did…read morenot disappoint. He was knowledgeable and kind. He answered all of my questions in an intelligent, straightforward and understandable way and he saved my $500 compared to my old policy. It was a pleasure to talk with Johnny. I'd bet that Brent is great too.

Heard good things about this office from friends and I decided to buy my house and car insurance…read morefrom them. Gotta say their prices are the lowest out of 4 agents I called,also from same popular insurance companies and same cover, so of course I have to aim for the best price and JSC had that fulfilled.

We worked with Steven Giang. He is referred by another insurance company. We are very happy with…read morehis services. Highly recommended!

I had some questions about my current auto policy. The person that I e-mailed before, no longer…read moreworked there, but to my surprise I got a response from another rep. pretty quickly! It's nice to know that they check e-mail for prior employees. She was very nice and assisted with all of my questions quickly. I later had more questions and spoke to her on the phone. She was a delight to work with and I appreciated her help.

Don Ariosto has been handling our home and auto insurance for years. When we needed him for…read morebusiness liability insurance, recently, he was great, efficient and helpful. The best part is I've never had anyone be so responsive. He was so quick to call me back. He was not bothered by questions. He explained things in a simple way that made sense. His office staff are likewise quick and helpful and everyone there is friendly.

I've been buying insurance from TMN for ten years now…read more The employees have also been there long term and they're all very adept and knowledgeable. I'd recommend TMN Insurance if you're looking for help from experts.

Got my insurance here for a new car I purchased recently…read more Services was great, their insurance rates are even better.