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    Danny Vu & Associates

    5.0 (1 review)
    Closed • 10:00 am - 4:00 pm

    Services - Danny Vu & Associates

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    9 years ago

    Great place for quick, affordable, and efficient tax services! Danny is very attentive and will do the best for you.

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    Smart Tax & Accounting Services - Orange County, California

    Smart Tax & Accounting Services

    (252 reviews)

    I must join everyone else and give the highest ratings to this firm, especially my collaboration…read morewith Tai on tax preparation. He is detail oriented, thorough and provides very useful information on the tax code and the actions we take together. I have worked with him for a number of years and he makes paying your taxes as pleasant as they can be, under the circumstances. lol The prices are also very affordable !

    I find it disappointing when a business responds to a negative review primarily by defending its…read moreactions rather than taking the opportunity to understand the customer's concerns and acknowledge where its communication could have been better. Since the owner has now responded to my review, I would like to address each of her three points. 1. Roth conversion calculations We were never told that calculating the Roth conversions would involve an additional charge. Had we known that, we may have reconsidered having the calculations performed. More importantly, regardless of whether there was a charge, the calculations provided to us by Tai were incorrect. He sent the calculations to us twice, and both versions were wrong. These calculations involved our actual tax liability and potential Roth conversion decisions. Providing incorrect tax calculations is a serious concern because a client could reasonably rely on that information and potentially make financial decisions based on it, which could result in an unexpected tax liability or penalties. The issue was therefore not simply whether the calculations were included in our client copy. The issue was that the calculations we were given were incorrect. 2. Mortgage interest The owner's response says that our mortgage interest statement was included in our return and that the information was used in determining whether itemizing deductions or taking the standard deduction was more beneficial. That was never clearly communicated to us by Tai. He did not explain that the mortgage interest information from the prior year was being used in that way, nor did he explain how changes in our mortgage-related expenses could affect that calculation. Mortgage-related expenses can change from year to year. For example, changes resulting from a loan modification or restructuring, property taxes, insurance, or other changes affecting our mortgage could potentially affect the itemized deduction calculation. As clients, we should have been given a clear explanation of how that information was being handled rather than having to infer it afterward. 3. Filing date and payment date This is the issue that concerned me the most. My complaint was never about whether Smart Tax & Accounting has a procedure requiring final client authorization before filing. I understand that authorization is necessary. The issue was that authorization to file and confirmation of when the return would actually be filed are two different things. Tai asked us to authorize the return, but he never confirmed with us when he would actually file it. He did not ask us what filing date we preferred or confirm the date on which the return would be submitted. That distinction matters. A client may need a refund by a particular date, or conversely, may need to make sure a tax payment is withdrawn on a particular date. Simply providing a payment date somewhere in the documents is not the same as clearly communicating and confirming when the return will actually be filed. For me, this was a communication issue, not an issue with Smart Tax's general authorization protocol. Overall, I am disappointed that the owner's response does not appear to address the actual concerns described in my original review. Instead, several of the points seem to explain why Smart Tax's procedures were technically followed without addressing whether those procedures and communications were clear and accurate from the client's perspective. I am leaving my original review in place because it reflects my actual experience with Smart Tax and the problems we encountered. I believe prospective clients should have the opportunity to hear both sides of the experience. If the owner would genuinely like to discuss what happened and review the facts of our particular situation, I am open to continuing the conversation through Yelp.

    Anna Chin, CPA

    Anna Chin, CPA

    (2 reviews)

    I just posted my review of Miss Anna Chin on Google and now I am compelled to do so on Yelp. I am a…read morepsychotherapist and recently became a S corp in CA. I was feeling lost and stressed of all my responsibilities such as payroll, quarterly taxes, bookkeeping etc and Miss Chin offered a complimentary phone consult to guide me in the right direction. No other CPA in Orange County nor tax preparer offered to help. Either I am told I have to pay for a consult or I don't even get a call back. Thank you Miss Chin! I look forward now having you as an ally to help me with my business and individual tax return. Please support this business as I personally endorse Miss Chin. Kindness and patience still exists!

    Anna has been my family's CPA for the past few years. I was referred to Anna's tax services through…read moremy parents. My family owns a restaurant and Anna takes care of our personal income taxes, S-corp tax prep, and our payroll. We can always count on Anna for all our tax needs. She does our quarterly tax board submissions for our family's restaurant and our annual tax return filings. Her turn around time is superb and all documents neatly presented in a folder for our review. Her fees are very fair compared to industry standards and she has a warm personality that makes us comfortable during the would-be stressful process of filing our taxes. If there's anything we don't understand, Anna explains it all with clarity and precision. Anna is fluent in Mandarin, Korean and English, which is great considering my parents don't speak English so well, and I don't speak Mandarin so well. :) I would definitely recommend Anna for all your tax needs!

    Danny Vu & Associates - realestatesvcs - Updated October 2026

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