As a warning to potential customers, I must say that I was shocked by how I was treated by this business. I bought a valuable gemstone from them, with certificates, and asked for it to be made into a pendant. There was a misunderstanding, and I was given a ring. I paid, and did not argue. I wore the ring ONCE for 8 hours, and the gemstone fell out of the centrepiece. The prongs were clearly not tight enough. I was then blamed by Eternity Jewellers that I had damaged the ring? I drove, and I typed. No wear and tear. The gemstone fell out after 8 hours? This is insane to claim that they did a good job, and it is extremely rude to tell the unhappy customer who has lost a LOT of money, that it is their fault. I have had an assessment done on the ring by another jeweler. There was NO damage to the ring. This jeweller in Eternity is trying to blame the customer for a ring that was worn for a total of 8 hours. read more