I have been renting from this outfit for almost a year and they are very professional. Katie at the…read morefront desk is super-efficient. When I had a problem with the unit, the workers showed up right away to help. I was really impressed by that. I have also been really impressed with their snow removal practices.

Not sure how these people operate and sadly I won't even try them as I got there answering service…read moreand she was the rudest person my God people in this world, you have a job to answer the phone and being rude and unprofessional you just cost them money. All I got from the lady was told to leave a message. I told her I wanted to make sure I'm leaving a message for the correct person, her answer to everything was I dont know and leave a message. Sorry I'll take my business else where i dont like to feel like a bother and be disrespected. I gave her fair warning I was leaving a bad review on her unprofessionalism.

5 stars all the way! I honestly nothing but great things to say about Hearthfire Holdings / Sergio…read moreand Corinn. They were our first Philly apartment and I'm so thankful we found them, it was a wonderful experience. Our unit was well built and beautifully finished! I loved how Sergio and Corinn were quick to respond when we reached out. In addition to that, they are very understanding when it comes to any issues that arise. We were treated fairly and would recommend them to anyone looking for a place in the Philly area. Marissa and I will miss working with you, thanks for taking care of us for 3 years!

Nothing but great things to say about this company and Sergio and Corinn. Class act all the way…read morethrough. Sergio and Corinn are friendly, knowledgable, professional and the easiest people I have ever dealt with in this capacity. No matter the issue or question I had, they would respond almost immediately, and work with me, even on a Sunday evening. The apartment I rented was finished the day before I moved in, so there was no issues on the cleanliness or state of the apartment. Sergio and Corinn were in touch with me throughout the move-in and I appreciated that immensely. They also kept in touch throughout the year to check in and keep us updated for the weather conditions and such. They truly put together a clean and welcoming apartment and it was clear to me they truly wanted to make those of us who rented from them welcome. I felt bad about leaving the apartment as I knew I would miss having such a good company to work with. If you want top quality service and professionalism, take a look at Hearthfire Holdings. You can't go wrong here.

Cory was responsive and helpful with my real estate needs concerning property management of my…read moreinvestment properties. Every concern I had was immediately addressed.

Great service and personable folks to deal with. I definitely would recommend them. It's always…read moregood to try different companies.

Things went well at Clarendon Court Condominiums until Carol O'Neal replaced Christy Williams…read more Crazy Carol decided that she's not sending my second vehicle parking sticker. Apparently, Carol O'Neal never amounted to anything in life and a little bit of authority went to her head. Correction: Carol McNeill.

My boyfriend rents an apartment from one of their properties and I've been appalled at the way they…read moretreat him. I've had more positive experiences with property managers while renting out an apartment for $425/ month in sketchy neighborhoods. In the fall they used his spot to park a construction vehicle to redo the facade. No big deal. Except that it was there over a week before they did any work and when they were done it was left there for an extended period of time. There's an empty spot next to him but when he parked there he received an email explaining that it was unacceptable. When they finally moved it they left their scraps in a nice pile taking up about a quarter of his parking spot. This was right before Christmas and the problem continues to persist today. This is an ongoing issue. Parking spots aren't free. Anyone who takes the time to organize the supplies and leave them isn't just arrogant, they're disrespectful. If you don't like feeling like you're valued, 10/10 deal with chancellor properties. If you're between a few places to live. I'd urge you to consider how much you like having a spot where your passenger can get out of the car after a long day.

DO NOT RENT FROM SLATE…read more I lived there for one year and had a horrible experience. It started bad right from the start. They were impossible to reach and when you did reach anyone they would not have the answers and said they would need to get back to you but never did. Throughout my stay, my roommates and I had multiple issues. Some were fixed with but the big / costly ones were ignored. I warned Slate that I saw a leak starting on my bedroom ceiling in October. It was ignored until I called and called about it. The little leak blew up into a full blown issue. Slate never appropriately addressed the issue and kept trying to do cheap fixes instead of solving the issue. I had a leak & hole in my ceiling from October-January. There were periods where they were ignoring my calls and emails. I ended up getting a rent credit because I fought so hard and had put rent in escrow. Also the issue was never truly fixed as the girl in the apartment below me started having leaking due to the quick fix they did for mine. George is a smooth talker but do not let that fool you. He is like a politician. He may genuinely be a nice guy (although I don't think he is) but he definitely is a HORRIBLE landlord and business owner. He did not even have a valid rental license for my apartment when he rented to me. The city of Philadelphia contacted me and issued him warnings and fines. And no we did not get the security deposit back. They actually said we owed them money that they would not be pursuing. Ha! Save yourself the time, stress, and money and stay as far away from Slate as you can.

UPDATE: A COMPLAINT HAS BEEN FILED WITH THE BBB 6/30/21…read more I would give zero Stars if I could. SLATE negligence could have killed my son and his roommates - not being hyperbolic - gas was leaking into the house. I am cosigner of lease - 224 Wendover. Feb 2020, gas bill was $17 each; March was $130 EACH. Didn't pay b/c obviously something was wrong. Slate did not even notice the jump in the bill; My son and his roommate were waking up with headaches. Slate did nothing. My Roommate called PGW - Slate did not. PGW came and inspected all pipes and connections. PIPE ENTERING HOUSE WAS RUSTED; GAS WAS LEAKING INTO THE HOUSE. Told Slate I was not paying the outrageous gas bill due to their negligence. THEY HAVE BEEN PILING ON LATE FEES SINCE FEB OF 2020. I have lost count of how many times I've called; they DO NOT CARE ENOUGH TO RETURN THE CALLS. I wonder if this will make a difference. I am sorry for the owner of the unit, this is not his fault; Slate has been negligent and every time I think I might pay the bill, I recall how SLATE ALMOST KILLED MY SON.

They asked if they could apply my initial deposit to pay my last month's rent and I agreed, in an…read moreemail. They then applied the payment late and hit me with a late payment fee which they failed to refund due to THEIR ERROR. This company are thieves. Don't rent with or from them

DelVal managed my property (1 unit) for 6 years *Price…read moregouging and nickel and dime-ing *Failed to make for smooth transition from one tenant to the next Example of prices plus: 1. Quote to make my place ready for new rental was $1,215 more than the price quoted by the management company I have since moved to and who has stellar reviews. Some items in the quote were clearly unnecessary, in my view and, apparently, in the view of the management company I've gone with since there was no mention of "ripping up carpet," for example. 2. Over 3 times more to renew my rental license than it would cost me to do by myself (which I have done every year). $70 versus $283 3. $180 to "supply and install" 3 smoke alarms. (By the way, 3 functioning alarms were there on the bannister. I was charged $95 to go to the unit to turn off one that was going off. 4. $200 to remove items left in closets and "haul to dump." Note: one item was a portrait of me when I was a child and the other items were photo albums. No questioning of whether I or the previous tenants wanted these items that clearly were personal. They knew that the previous tenants were my family members. Regardless, I would think that one's first instinct would be to see if family photo albums were left by mistake and to see to whom they belong. 5. $150 to inspect my property after the previous tenants vacated 6. $125 to replace a handle on a sliding door to the indoor balcony 7. No reports emailed to me (as other management companies that I have researched do) and a portal that does not at all make the reports easy to read. Indeed, I had to ask for a report to be run for what I needed to file my taxes. 8. An attitude of my place looking nearly like a dump when the person I am going with said it was a nice place (including a functional fireplace) with not much work to do to make it rent ready--painting was the main thing, which DelVal also said but, again, at a MUCH higher quoted price. Instead of seeing the dirt on the steps that lead to the unit as "normal wear and tear," DelVal's inspection saw it as "damage." These are examples. I very quickly learned to simply take care of matters myself. As I recall, it was going to cost 2 or three digits to replace an air filter, for example. The mark-up for repairs and maintenance is 20%!! Other management companies with reputable reviews and with years of experience charge anywhere from 0 mark-up (they have their own General Contracting Company) to 10%. In doing my personal research, I have found no other company to charge a 20% markup. Lack of Smooth Transition: For example, no arrangements were made with the tenants who were leaving in terms of keeping the gas on (putting it in my name) or changing the electricity into my name. Again, I am taking care of these things, including having to travel 2 hours to wait in person for the gas company to turn on the gas. Bottom Line: A landlord can do MUCH better without DelVal and with another management company.

Great property management service on boarded about six months ago and it's been a very smooth…read moreprocess. Couldn't be happier. Highly recommend 5bnb

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Since I wrote my first review, somebody from this company came to my house and left a folder in my…read moremailbox. I also recently received two advertisements through the mail on the same day. Obviously the opt-out form on their website doesn't work. They're predatory house buyers, and very aggressive. I've submitted my homes information to be added to the city's Do Not Solicit list, and will report them the next time they contact me.

I've reported them to the State of Pennsylvania for harassing my property with unsolicited mail…read more Pennsylvania has updated its laws, requiring individuals to be licensed agents to conduct transactions with the general public. Please report them so they can be fined and held accountable for their behavior toward property owners. I also reached out to them directly, but they remain indifferent. Consider listing your home on Zillow or working with a real estate agent--you'll be surprised at how much more you can earn. According to Josh Shapiro, these investors are scammers looking to acquire properties for pennies on the dollar. Here another way to report these a holes https://www.attorneygeneral.gov/taking-action/consumer-alert-attorney-general-shapiro-warns-consumers-to-be-aware-of-we-buy-homes-scam/