The haircut looks great. The stylist was able to cut his hair the way I wanted since it was…read moredifferent from the last time we visited. Will be returning. Son was occupied with the video games and had a hard time keeping his head the way it needed to be for an even cut. Rather than her just cutting, she kept adjusting his head gently to make sure that the cut was clean.

Avoid KARINA BROWN!…read more Tardiness silently enrages this mean evil spirited woman. I was 10 mins late, called front desk/owner, and she said it's ok if next appointment cancels. I thought no problem excited to RETURN to Karina since she did a great job our 1st visit. Karina's next appt cancelled and she came out back with a mean grin and was very quite very guarded. Would not engage with my well behaved 24 month old at all. I tried to engage in polite small talk reminding her about our prior visit. The owner/front desk woman showed Karina on their computer his last haircut which she did. I specifically said, "I've been growing his hair out he only needs to trim one long piece in the back (I grabbed the long piece and showed her too) and taper it like last time." Karina frowning the entire time said ok and began shaving of high fading the side of his head. I didn't see as I was helping her hold my son's head still on the other side. She then grabbed the scissors and started chopping his back which was just at ponytail length. I said very calmly and politely, "why did you chop all back when I said one piece!" She said, "this is the last time I'm doing his hair SO WHAT!" I couldn't believe the harshness in her tone or understand what was the problem. My son was an angel no fuss! I was very pleasant too. It was too late my son's curls were gone I wanted to cry!!! After she stated it was her last time I tried to reassure her she was doing a good job so she wouldn't butcher my son's hair even more. She then tried to give him spiked sideburns! He didn't have that and I didn't ask. She was pissed when I said please no spikes. So after all that she said I have to finish the other side of his head. That is the video below where shaves it super short and uneven on purpose. Notice the unevenness of my son's hair. Notice the before photos. She was really mad I was late. I wish she would have charged me a late fee and not see my son at all. He didn't deserve that treatment he's an innocent little child. It was 2 weeks before his 2nd bday too. I read other similar reviews where did the same thing to another little boy with autism and maliciously chopped his hair uneven and made him jump after the mom said loud noises startle him. Anyway the front desk woman couldn't believe what she saw. She agreed that she completely ruined his hair. It took every fiber in me not to cuss out that evil bruja Karina! I called and demanded to speak with management, there is none. The front desk lady is the OWNER! She explained that she can't get rid of her because she's one of the few barbers left. She said everyone quits. The owner/front desk said she will talk to Karina but I doubt it. That woman walks around like she owns the place. Evil woman! I got a refund and will never be back!! Hope this helps parents to avoid Karina. Do not be late!!! Even if they say it's ok it enrages her! Retire ma'am! RECORD HER!

Makya "MAK" did a great job! Very polite, professional, and quick. Also LOVE the atmosphere at…read moreHeadz Up. Thank you!!!

Staff was super sweet and made my 5 year old super comfortable with getting his hair cut. Will be…read morecoming back (:

Good with children. Second time, done well with her haircut. The wait wasn't long, this place has a…read moresign in the window walk-in-welcome. We didn't have time to sit before being greeted by personnel.

My daughter is extremely upset. The lady that cut her hair was supposed to cut about an inch off…read moreand cut about 4 inches. The layers are extremely blunt and not blended well. I would not recommend this salon for ladies hair cuts at all.

Is a stand alone barber & haircare place run by two older ladies. They're friendly and helpful. Cut…read moremy hair quickly. The shop is tucked into a little strip shopping center beside a locally owned tire shop. I'll go again.

Clean and reasonable price. Wait wasn't long and the lady did a REALLY great job thanks.read more

First time trying this location and they did great . The…read moreladies were super friend and got me in and out very quickly .

I am more confused than angry about the experience I just had here today, yet make no mistake I am…read morebeyond angry. I have been coming to get a haircut here for years, most of the stylists have cut my hair a few times, and even when I was in the Army, never had them chop off so much of my hair. It is like they just gave me a buzzcut, and at least several months of growth, closer to a year, is gone...will put it this way, that if I were to shave my head bald it would look like it does now within a week or two. I did not ask for this, there was nothing in the notes they keep to indicate this is how I want my hair cut, there was no indication from the stylist this was about to happen, and common sense dictates one would be careful before cutting off all of one's hair...just none of this adds up. Before one says that I let them do it, therein lies the second part of my issue with this business, that they have been increasingly positioning the chair and themselves where no one can see what they are doing while getting their hair cut....they used to never do so, and now it is routine. I could not once during the process tell what she was doing, and once I could get a glimpse at all it was far too late. It is not like there is any way to put my hair back. Going back is a moot point, because it will take several months to get my hair back to where I would want it. On all levels they have removed me as a customer, and they will not receive anything from me any longer....there is nothing they can do to win me back, as it is not like a free haircut or discount or whatever can put one's hair back

Don't bother making an appointment with this place. I made an appointment with a particular stylist…read morefor a boys first haircut. An hour before the appointment I got a reminder for my appointment and it said it was with someone completely different and a different service. Rather than calling and asking if that was ok, they just changed it. I called and asked why and they said that she had "gone home for the day". I cancelled my appointment and won't be coming in there.

Every child needs their first bad haircut, and I guess was ours. The hairstylist had no idea what…read moreshe was doing. I appreciate her getting us in last minute but the haircuts was beyond awful. There was patches missing as well as she gave my son bangs when we specifically requested to leave it longer with a small trim. I will say, she was quick but not sure if that's a good thing. I'm beyond embarrassed by her lack of skill.

Amazing experience! the best around for hair nails and make…read moreup! retail is off the charts amazing!

I definitely recommend. My daughter loved her hair do and her make up. She also got a manicure and…read morepedicure and was really nice.

I am so happy I was referred to this place. I took my 7 year old niece here to get her hair…read morebraided and she loved it. The team was so nice and professional and skilled. Kendra was our amazing stylist. You can tell they really care about the health of the hair! Go see them!

The best! Kendra is our favorite stylist but they all are very good. They have movies and toys to…read morekeep the kids busy. Like many salons they're cash only, so this is actually a 4.5 but I rounded up 5-stars. There is a comerica bank next door though.

Dianna is great with my kids! She treats them so well and explains everything she is doing so they…read morearen't scared. Has a movie and lollipops for them. Not only does she have a heart of gold she does the best haircut for my 3 year old. We have been going to her for 2 years now! Couldn't recommend more!!

Ms. Diana did a great job on my wiggly kid's hair!! It's easy to book appointments through the…read morewebsite, but plan ahead because she's a busy lady!

I am not from the area but was in town visiting family when I had an issue with one of the beads on…read moremy hair extensions. I called Ooh La La, and the front desk was so friendly and helpful. They were able to get me in same day really quickly. Chloe fixed my extension on the spot, even though she was double-booked. She was so kind and professional. The whole experience was quick, easy, and stress-free. Everyone I interacted with was verywelcoming and professiona, and they really went above and beyond to help someone who wasn't even a regular client. I really appreciated their kindness and excellent customer service. I would absolutely recommend Ooh La La to anyone looking for a great salon!

Subject: Disappointing Hair Coloring Experience…read more I am writing to express my dissatisfaction with the hair coloring services I received at Oh La. While the staff may have experience in certain aspects of hair care, they seem to lack the expertise required for successful hair coloring. After spending 5.5 hours at the salon, the results were far from what I had expected, as evidenced by the attached photographs. I rate my experience between 0 and 1, with the outcome resembling the work of an amateur; the color appeared orange and lacked the professionalism I anticipated. When asked how I felt about the result, I responded with "okay" just to conclude my visit out of frustration, especially given the time spent and the failure to follow my requests. Moreover, the service cost me $424, which included my daughter's haircut, not including a tip. While I understand that quality services may come at a premium, I expected a result that reflected the higher price tag, particularly since I was paying Paul Mitchell salon prices. Although Michelle, the owner, made an effort to reach out to me, I feel that communication at this point is futile since my hair is left damaged and any further attempt to fix the color would likely cause even more harm. I would not recommend this salon for hair coloring or gray coverage, as my gray hairs remain visible despite my clear request for them to be covered. Thank you for your attention to this matter. I hope it helps improve future experiences for other customers. My reply to your ignorance: . If you would have taken the time to read my complaint you would understand that i was there from 5.50 hours. This is not sitting in your waiting area this is the time I sat in the seat for my hair to be colored. I did not want to be there another minute. I have shared a picture of my hair after the appointment for your review. Given the outcome, I find it challenging to consider returning to your salon for future services or to even correct the color. Furthermore, I specifically provided a reference image of the desired color the night before my appointment, which I believe should have been taken into account. I also want to emphasize that your text message about your 30 years of experience does not address the core of my complaint nor does it help the situation by any means. The importance of customer feedback and reviews should not be underestimated, as they play a significant role in a business's reputation and success. So please do not text my phone again with nonsense. Plus my hair was not damaged when I came into your salon. My hair is naturally curly and has a dry look to it.