My experience with Philadelphia Dentistry has been amazing. They are by far an exemplary dental…read morepractice. Dr. Circa's staff are the epitome of professionalism . Today, I had to get a filling replaced. My hygienist ( Jessica) was great . Throughout the entire process, she explained every aspect of the procedure . She was very welcoming and made me feel at ease. I would recommend Philadelphia Dentisty as a top tier practice. Joseph Cain

Went in for a cleaning. They suggested X-rays. The X-rays were not covered by my insurance because…read moreI had them done a few months earlier with the oral surgeon they had recommended. I was refused a refund for the X-rays. I told the office that I wouldn't be coming back. And then I was offered a refund that would be held and applied to my next visit. They were basically holding my refund hostage in exchange for keeping me as a patient. I again said that I wouldn't be coming back and they kept my refund. Bottom line. They don't care about you as a person or patient. They want to keep you coming back so they can continue to bill you. Even when what they do isn't covered by your insurance.

Extremely professional and modern office! The most up to date treatments and screenings. Great…read moreexperience! Highly recommend!

I don't give 1 star lightly, as you'll know if you look at my review history. But I feel compelled…read moreto WARN PEOPLE AWAY. Someone else noted they have been sold to PE, and it is clear they are now pushing unnecessary procedures (more on that at the end) and treating their clients badly. Their 5 star reviews are from years ago, and I would have given them a similar review when I started with them. I began with this practice 3 years ago, and felt confident in Dr Balin. A combination of personal matters and lack of insurance kept me away for ~18 months. When I went back in July, things had clearly changed. I was asked to fill out new patient information, which I found odd, but I'd been away for a while so, ok. Then, despite having done so in the past, they wouldn't file an insurance claim for me, and said I had to do it myself. It requires codes and whatnot that I didn't have. They said they would provide those, and yet I was emailed a copy of my charge receipt, and had to follow up 2x to get the detailed information. I was kept waiting for over 30 mins when I finally approached the reception desk and asked what was happening. Previously someone would have come over to tell me what was going on. I was barely acknowledged (no eye contact whatsoever), and told my hygienist was running behind. Ok, so you have a job you don't like and you're surly, I can understand that. When I finally do get to the treatment room, there is no acknowledgement that I had been kept waiting 45 mins. (there is a reason I'm detailing the wait -- it's not just the poor client relations) I am there for a routine cleaning. I have had very good teeth all my life, and I take good care of them. So she does some xrays, makes comments to herself but not me, then tells me I need scaling and planing, not just a routine cleaning, and they will start it today. I said, I know what that is and I'm surprised I need it, I don't know if my insurance will cover it, and so I don't want to start it today. She calls in Dr Balin, who says yes, it should be done; your teeth are in good condition but there is bacteria up in the gums. She leaves, then the hygienist says ok, we'll get you prepped. And I'm like hold on, I just came in for a cleaning, I'm not prepared to start on anything today, and can you just do the cleaning? She starts getting all emotional, 'it will be my license if we don't treat you properly,' and basically refuses to do the cleaning, raising the chair to get me to leave. And I don't get out of the chair. I tell her again, I came for a cleaning, I was scheduled for a cleaning, and I'd like a cleaning. Then she tells me she is running behind and doesn't have time to do the cleaning. WHAT??? You kept me waiting 45 mins, you (and Dr Balin I assume) have time to get a scaling and planing underway, and now you can't do a routine cleaning? I remain calm and remind her she kept me waiting 45 mins. She then goes back to talk to Dr Balin. I hear whispers, but not what was said. She comes back, total change of personality, all sweetness and light, and does the cleaning. No one follows up with me about scheduling the scaling and planing, nor do they try to schedule another routine exam and cleaning. It was all very strange. I'm finally writing this review because I just got to another dentist (recommended by a friend) who told me there is no way I need a scaling and planing, nor am I having any signs of gingivitis or early periodontal disease. I sent my xrays in advance (thankfully I got them from Rittenhouse Dentists with only 2 phone calls) He noted that my teeth and bone are in excellent condition, gums are healthy and have some recession but that is to be expected 'at my level of maturity' (61yo). He said some practices work the system so they can bill insurance for a more costly procedure that isn't needed. He shook his head and noted that experiences like mine are why people hate dentists. Between his commenst and the other reviewer's discovery of the PE ownership, my experience now makes sense. Do yourself a favor and find a dentist who cares about clients and the dental profession overall, and not just money.

Best dentist ever!! He has been my dentist for the last 7+ years. Appointments are easy to get and…read morehe genuinely cares for his patients. He works with most insurances and will work with you if he is out of network. I like the fact that he does teeth cleaning himself instead of passing it off to a hygienist. The best part of Dr Gardner is that he will not recommend unnecessary procedures or visits. He is conservative with his treatment options and is not focused on maximizing visits and his bill. I totally trust Dr Gardner with my teeth and have recommended him to multiple family and friends.

Having hated going to the dentist my whole life, and this being my first dentist since moving to…read morePhiladelphia, I was a little wary about my appointment with Dr. Gardner. Immediately, he put me at ease when he personally met me at the front door, and I recognized his personable demeanor. His office is cozy, with a single room for him to work in, but he has all the technology you'll need for your appointments right there. He is extremely easy to talk to, makes you feel comfortable and at home the minute you walk in the door, and he did a wonderful job of teaching me as he was going. I've never had a simple cleaning where my dentist took the time to pull out pictures and teach me about the importance of dental hygiene as Dr. Gardner did. I was extremely pleased with my time here and I would highly recommend him to anyone looking for a dentist in the Philadelphia area!

The only dentist that I trust in Philly. Been coming to…read moreDenteek for years and received top notch care. A move to society hill forced me to find an office which was horrible (society hill dentists) to the point that I avoided going to another dentist for a year. After getting my courage back, I went back to Danteek and couldn't be happier. The care that the team provides is like no other office had. They were so attentive to my concerns and fear caused by society hill dentists and renewed my trust.

I've been coming here the last 2 years and they're always timely and friendly. I'm usually in and…read moreout within 30 minutes for my semi-annual cleaning! The space is welcoming and doesn't feel cramped. Everyone there does their job well and efficiently! The care I receive is great! The hygienist is thorough and always gives me a few tips at the end on where to brush to avoid staining. Highly recommend!

I've been seeing Dr. Velez for more than 15 years and he is the best dentist I've ever had:…read moreprofessional, kind, smart, great staff and thoroughly understands my aversion to dental pain and my determination to avoid it. I've had great experiences with his dental work and never a twinge of discomfort. He really knows his craft and his stafff does as well: a real lifeline.....

Dr. Velez is the absolute best! He is knowledgeable and treats his patients like family. The…read morehygienists are incredible as well, Carmen and Christine are gentle but thorough.

this was my first dental appointment to rittenhouse dentists. i was anxious about getting my crown…read morereplaced. but at rittenhouse dentists they made you feel comfortable with relaxing chairs. all the people there were nice and very helpful with me and made my time there more relaxing. i would recommend anyone to visit rittenhouse dentists. they walk me through what they were doing and asked if i was okay during the precedure i would recommend anyone to visit rittenhouse dentists.

The theme in the negative reviews here center around how the staff prioritize pushing non-medical…read moreprocedures on patients. I can confirm the overall quality of patient care, from the receptionist to the hygienist to the dentists is poor. The staff tried to sell me expensive cosmetic procedures while I had severe pain following a failed crown, instead of expressing any empathy regarding what I was actually experiencing. The dentist managing the procedure advised me to take something like Xanax before any future dental procedures, because I was an "anxious" patient. Having excruciating pain can make you anxious. I have a hunch they save the courteous and professional act for their wealthier patients.

Best dentists ever! They take really good care of me. They erase all the fears from prior traumatic…read moreexperiences. Give them a try you will be pleasantly surprised.

I came in to get a consult on a chipped tooth and the front staff was great, however the vibe was…read moreweird. I saw an interaction where one of the doctors legitimately ignored their own staff member. I didn't think too much of it, because I don't know the culture there. So I did some asking around since I know some folks that have worked there in the past. Apparently turnover is incredibly high, as at least 5 people have resigned in the past 6 months. There isn't much communication as an entire team, which is obviously a problem with such a small office. Doctors are passive-aggressive to the employees they don't like. They use ableist language and get weirdly upset when people take sick days. Also, there have been microaggressions against Black and Brown staff members. I know 3 people who have worked under these doctors, and it sounds like they do great work, however I'll NEVER support an office that treats their staff so terribly.

Updated Review: I'm updating my previous review. The billing…read moreissue I experienced is currently under review, and regardless of the outcome, both customer service representatives I spoke with were professional and genuinely tried to help resolve the problem.

To Whom It May Concern,…read more I am writing to express my deep concern regarding a recent experience my daughter had during her dental appointment at your practice. Our family has been receiving care at your office for years, myself, my daughter, and my son and we have always appreciated the quality of service. Unfortunately, this recent visit fell far below the standard we've come to expect. When scheduling my daughter's appointment, I spoke with a scheduler on two separate occasions the same day. I was advised to confirm with her new insurance provider whether the visit would be covered, which I did. I then called back and relayed the information I received from the insurance company. At that point, the scheduler took the insurance details to input into your system and proceed with your internal verification process. At no point prior to the appointment was I informed that the visit would not be covered. My daughter was accompanied by her grandmother, who signed a form at check-in without understanding that it was an agreement to pay for a visit that was not covered at all. It was also not explained to her. While I understand that miscommunications can happen, my concern lies more with how the situation was handled during and after the appointment. During the visit, the dentist Dr. Yalch had my daughter call me to discuss a filling and its cost. It was during this call that I was first informed the visit was not covered. I reiterated that she had her insurance card with her and that I had spoken with someone in advance to confirm coverage. Despite this, the conversation with Dr. Yalch quickly became unprofessional. His tone was dismissive and rude, and he ended the conversation with "whatever," which I found highly inappropriate. I calmly ended the call and informed him I would handle the matter with billing and that the filling would be completed elsewhere. My daughter, who is 17, was left feeling extremely uncomfortable. She later told me she felt judged and spoken down to, as if she could not afford the care. This is unacceptable, especially for a minor. Additionally, the receptionist at checkout was reportedly rude and dismissive. Although the dental hygienist was kind and made my daughter feel at ease, the overall experience was distressing. I had requested, through the hygienist, that the bill be mailed to me, as has been the practice for years. Despite this, the receptionist insisted the full amount be paid immediately. I sent my daughter $250 via Cash App to resolve the matter in the moment, but I want to be clear that I am aware of patient rights and that it is entirely reasonable to request billing by mail. As a nurse with over 15 years of experience 10 of which have been with Penn Medicine at the Hospital of the University of Pennsylvania, including 5 years in leadership, I am deeply disappointed by the lack of professionalism and compassion shown during this visit. I know the standards of care Penn upholds, and this experience did not reflect them. I will be completing the Press Ganey survey and any other feedback opportunities I receive. I hope this message is taken seriously and used as an opportunity to reflect and improve. No patient, especially a minor, should be made to feel disrespected or uncomfortable in a healthcare setting.

Finding a new dentist: never an easy task. I am SO grateful to Yelp for leading me to Blanc as it's…read morebeen truly an excellent experience top to bottom. I have now had one filling and three cleanings in my year and a half as a client and am grateful to have found Blanc for a number of reasons: 1) Flexibility with scheduling and the team here was even understanding when I arrived (I NEVER do this) 15 minutes late to a cleaning. 2) No nonsense "service" with just facts. No additional "selling" of things that has made me feel really scheezy at other dentist offices. 3) Tight knit and kind team that always makes me feel at ease. 4) FAST appointments. Even my filling took less than an hour. Overall the best experience I've ever had at a dentist and this team will have me as a patient for as long as I live in Philadelphia. Thanks so much, team!

I've had such a great experience here. They take a conservative, prevention-focused approach and…read moreactually monitor your dental health instead of jumping straight to drilling. I always feel informed, respected, and confident that they're recommending what's truly best for my teeth.

RUN. . .far and fast all of his work failed and when I say all I mean it it's cost me over $10,000…read moreto fix his work and I'm not even done yet. It's been years and I'm still fixing mistakes because they caused much bigger problems from not being done properly to begin with. Not to mention the insurance fraud he committed on my policy which I didn't find out until my provider denied a claim stating he did the work I never got. I wish I knew what I know now back when I was going here. if you're looking for a scammed an a liar this is your dentist!

Love Dr. Fan. I've been seeing him for years. I honestly can say he never hurt me and I had…read moreseveral procedures done. He sent me to an Oral Surgeon and found out I had the beginnings of mouth cancer. Dr. Fan was suspicious and he was the dentist who first spotted a problem. Maria