I went back to Taiwan twice to finish my dental implant treatment using the Nobel Biocare system at…read morea much lower cost. I still get reminder calls and emails from this clinic for cleanings, which I truly appreciate. The doctor was very understanding and offered me a refund, which I accepted. Even though I completed my treatment abroad, this experience encouraged me to go back home for dental work, enjoy good food, and spend more time with my family. I'm updating my review from 1 star to 5 stars to reflect how everything was handled with professionalism and care.

I've never felt so inspired to floss. . …read more There are some people whose passion and joy in what they do is contagious, like the personal trainer whose conviction somehow gets you through those extra 5 sets of squats at the gym. Dr. Lo is one of those people. A natural educator in a dental scrubs, Dr. Lo took the time to explain common misconceptions about dental hygiene with kindness and zeal. Like I said, I've never felt more excited about flossing and brushing. I took advantage of a new patient promotion for the office and am so glad that I did. The staff are welcoming and take the time to answer questions. I was not upsold on any service. From what I could tell, this dental office is more interested in giving patients what they actually need and does not try to sell products or procedures that are not necessary. It sounds like they offer a membership for self-pay patients as well that would offest the cost for those who are underinsured as well. Happy with the discovery of this dentist. Well worth the drive from Denton.

About a month ago I needed an emergency filling put on my front tooth after the previous fell off…read more I was referred to Willow Bend Dental and will definitely continue to be a patient. They saw me the same day I called and Dr. McKinnis sculpted a beautiful filling on my front tooth (better than the previous). When I returned to Willowbend to get a cleaning and x rays, they asked if I had a hygienist I preferred and I thought no why would that matter. It does. Elynn was not only professional, educational, and friendly, my teeth feel the cleanest they have in a while. I Would recommend Willowbend Dental to anyone.

Buyer beware! I have been coming to Willowbend Dental for years and every time I do I say it will…read morebe the last. Finally I will fulfill that and never return. I simply just would like a teeth cleaning as my insurance provides me. I try to manage those expectations when booking my appointment as I know when you go into this practice they press you hard to sell you on anything they can. Today they tried again with charging me above and beyond the cleaning I had asked for. When I stated I didn't want that they refused service so I walked out. Do yourself a favor and when searching for a dentist in Plano, don't let the fancy office fool you. It's fancy for a reason and that being their ability to upsell this service. Stay away!

Been going here for the past 8 years and I always had a great experience. The new office is clean…read moreand everyone in the office is very kind and professional.

I've been a patient at Vitality for a few years now, and I recently got veneers. The experience was…read morefantastic! Vivian, the dental assistant, was incredibly helpful, and Dr. Kung's attention to detail made the entire process truly exceptional and the results were fantastic!

From the moment I walked in the door, I knew I was going to love my new dentist office. The waiting…read moreroom smelled HEAVENLY. The woman at the front desk could not have been sweeter and more welcoming to me. She was working so hard too. Multitasking queen! Haley was my hygienist and she was gentle and thorough. She was delight to speak to as well. Dr. Naz is a great dentist and is so kind, knowledgeable, and easy to talk to. I normally very much dread going to the dentist, but with these guys, the whole experience was a breeze. 10/10 would recommend Couture!

The best Dentist I've ever been to, the staff are friendly and funny. I recommend this place.read more

I have been a patient of Dr Yeary's and team since 1997. He and his staff not only provide…read moreexceptional dental service but also provide exceptional personable care. Dr Yeary and team always keeps you informed of your dental status and options in easy to understand terms. As my family has grown they have also become patients of Dr Yeary's; in addition I make sure other family, friends, and coworkers looking for a top of the line dentist in the DFW area give Plano Smiles a visit.

When is the last you looked forward to going to the dentist? If you answered 'never' it could be…read morebecause you've neer been to Dr. Yeary. Dr. Yeary and his entire staff are amazing. Upon relocating to Dallas finding a new dentist was one of the many things I needed to do. And finding a great dentist was more challenging than I thought it would be. Thankfully I was able to go to my Yelp app and conduct my search. A BIG thank you to Nicole J. Upon coming across her initial review for Dr. Yeary I PM'ed her to gather more information. She promptly responded and the next thing I knew I was in the chair at Dr. Yeary's. Upon my first visit I knew I was in the correct place. Talk about rolling out the red carpet...the greeting I received upon arriving was both warm and professional. Instead of handing me some forms to complete, I was seated and asked a series of questions and the next thing I knew I was reviewing the 'new patient forms' and signing. I don't know about you but I am not a fan of completing those new patient forms. This approach made this part of the process so much more enjoyable. Next was the actually appointment in the dental chair. Dr. Yeary has state of the art equipment. As someone who enjoys technology I truly appreciate the setup here. From viewing X-rays on an overhead monitor to the cleaning tools, it all contributed to a great experience. Also, when the monitor is not in use for viewing X-rays, etc, the staff will gladly put it on a TV channel of choice. How cool is it to catch up on sports (ESPN) while having your teeth cleaned? And the comfortable dental chair made feel like I was at home in a recliner. Since my initial visit I've returned a couple of times and the level of warm professional service has been consistent. On one occasion I had a tooth fixed and the entire process was painless. And to top that off, later that evening I rececived a follow up call to see how I was doing. And guess who made the call? Dr. Yeary himself. I could not think of the last time I'd received a follow up call from my dentist (or doctor). Usually it's someone on staff who performs the follow up call. As we were heading into the weekend, Dr. Yeary made it clear that if I had any issues to call and he would get back to me immediately. When is the last time you had a dentist/doctor encouraging you to interrupt their weekend if required? I don't think I've had that occur. Lastly, I truly appreciate that Dr. Yeary looks to solve issues the most cost effective way. As we all know, dental work is expensive. It's good to work with a dentist who is looking to correct the problem the most cost effective way. And I appreciate that Dr. Yeary looks at a longer term fix, not just something to get through for a 12-18 months. I am very pleased that I found Dr. Yeary and his team. They are definitely a 5 star team.

I wanted to update my review from the 14th but couldn't, so I'm leaving this new one…read more I originally called on Friday to reschedule because my wife isn't well, but since the office was closed, I had to wait until today. When I called at 8:05 a.m. to move my wife's appointment, I was told we'd be charged a $129 cancellation fee for being within 24 hours. She's currently bedridden and unable to do much of anything--making a dental visit completely unrealistic. After more than 30 years with Dr. Beougher, I was stunned by such a steep penalty. Other practices may charge a modest $25, but $129 feels excessive. I told the staff on the phone to cancel every future appointment--we will not be returning. Driving nearly 30 miles one way was already a commitment, but this policy makes it impossible to justify. Especially now that I'm retired and on a fixed income, I simply can't afford to support an office that treats long-time patients this way.

Dr. Beougher is amazing. I have had crooked teeth my entire life and have always hesitated smiling…read more He and his staff recreated my smile with a full makeover top & bottom, and it is now the most beautiful smile I've ever seen. They have changed my life. From the front desk, to the assistants everyone is so kind and made you feel like a priority to them. I felt very special every time I visited. I recommend if you have ever wanted to change your smile ..... don't put it off. Dr Beougher will change your life. Love the entire staff - Kimberly, Veronica, Hannah. They are so accommodating and professional.

Dr. Pincus runs his practice with exceptional honesty and transparency. You are never told you have…read morecavities you don't have, nor are you pressured into treatments you're uncomfortable with. I've been a patient for many years, and his ethical approach truly sets him apart. It's no surprise his practice continues to grow. I've also noticed very low staff turnover over the years, which says a lot about how well he treats both patients and his team. By far one of the best dentists in Plano. Highly recommend.

I have a lot of anxiety when it comes to the dentist and immediately, the front office staff is…read morewelcoming & super helpful. The hygienists are very kind & efficient and if you're like me and could floss a bit more they don't make you feel like an idiot for not doing it, they just supply you and suggest helpful things. I had a filling replaced for the first time in a long time and I was so scared going in but the dentist was definitely calming and the assistant with him helped make sure I was comfortable. Great quality work and great atmosphere.

My mom went in with plans to get dentures. At first, Gary, the office manager, explained everything…read moreand she went home and thought it over for a couple months. She agonized over the decision. Finally we went back and she was just really interested in the all-for-4s implants. However, she does live on solely social security. Gary worked with her on a plan to get exactly what she wanted in an affordable way. He was kind and understanding. Not only did Gary work on the financing side, he brought in the amazing Dr. Oz, not just one, but a couple of times because she and I had a lot of questions that kept occurring throughout the visit and Dr. Oz was so incredibly patient and took the time to explain things. Not only were those two great, but when my mom was taken back for imaging, the technicians were wonderful was well. They didn't just explain what they were doing in detail, they explain why they were doing it in detail. Overall the process was smooth, well thought out, and very accessible. We can't see what they do next with her smile and I plan to update with more thoughts on how it goes!

I've had my implants for about two years now. I broke them a month ago. They were still under…read morewarranty. So I had to go back out to Plano to get my temporaries put back in while they made a second set of permanent implants. I scheduled another appointment 3 weeks out to get them installed. Innate called the day before the appointment like they always do to reschedule. The inserts did not come in for the new teeth. So I drove all the way out to Plano, 45 minute drive, on 7/2 to finally get the 2nd set of permanent teeth put in. I sat in the dental chair for 45 minutes only to be told the inserts still haven't arrived after 4 and 1/2 weeks. No call, text, nothing.The poorest customer service EVER! Don't use Innate Dental. Find another provider!

My first dental experience in Dallas was amazing. From the front desk to the back office to Dr…read more Jang ! He came up with a treatment plan within 10 minutes of looking at my teeth. 10/10 highly recommend !

Have been a patient of Dr Jang for 10+ years now, he is amazing along with his staff! I have a fear…read moreof the dentist but Dr Jang is so gentle and makes you feel comfortable. Highly recommend Pinnacle Dental and Dr Jang!

I went to another place and they told me that I had 8 cavities! I floss with three different…read moreflosses and brush my teeth twice a day. I knew I needed a second opinion and since I have a dentist in my family that lives in Europe, I she advised to go see another dentist. Turns out, I had zero cavities and great gums! It cost me only $50 for my annual and the dental hygienist was very through. They answered all my questions and my husband came to this same place and they did a good job for him too. They recommend crowns, but I'll take that to my family dentist if needed done when I go back to Europe. I'm just happy that I didn't get 8 fillings for no reason.

I have been a long term patient at First in Smiles in Plano with Dr. Rick Barfield, DDS. He was…read morealways pleasant and did a fantastic job on the crowns that both my husband and I have had done there. Since my last cleaning he has retired and the new consortium that bought his business hired Dr. Lacey, DDS. To make a long story short, let's just say my first impression of her was not favorable. Remember, this is my first day to meet the "new dentist" and she flaunts into the room "with an attitude" and proceeds to try to explain to me why it's "required" for them to take x-rays which I was questioning. I'm almost 85 years old and have mostly crowns in my mouth, have no issues, no pain, and I don't understand why I am forced to have x-rays and can't just get a cleaning. So I said to her, "and who are you? " She did not even bother to introduce herself to me when she came in the room. I reminded her how nice and courteous it would have been if she had introduced herself. I would expect nothing less from a professional in the health industry. I have been to a lot of doctors and dentists in my life, and I actually never encountered anyone with such a bad bedside manner as this woman. Before she came in the room, the hygienist (who was very nice, by the way) had tried to take x-rays and since I have bone spurs behind my bottom teeth (Tori?) the x-ray experience was excruciating. They took some with difficulty and when I asked them not to take any more she came in the room and keep insisting it's required. So I'm asking her why do I not have a say on what or when somebody puts something in my mouth? She kept forcing the issue and got rather exercised over the subject, bringing up that my insurance won't pay for it which didn't make sense (I don't have insurance!), that she's only following the rules and if she doesn't follow the rules she loses her license to practice and just as much said "well, you can go to someone else if you don't like it here." At that point, I got out of the chair and said "I'm done here." I never heard her say one time that she was sorry about the incident. How rude. I definitely would not recommend this dentist. I would like, however, to give a special shoutout to Elizabeth in the front office who has always been so nice to me over the years. Dr. Lacey may be a good dentist (I'll never know) but just doesn't have the communication skills for her chosen career.