DO NOT EVEN THINK OF SENDING YOUR DRY CLEANING TO THESE DISREPUTABLE, INCOMPETENT, WOULD-BE DRY…read moreCLEANERS. After a major move, I dropped off a new suit and an overcoat at sister laundry mat/dry cleaners, Bangor Street Laundromat, 56 Western Ave., Augusta, ME. From there, it was then sent to John's Green Cleaners, 355 Main St, Lewiston, ME 04240. A week later, John's returned my black suit and overcoat to Bangor Street Laundromat where I discovered that both items were severely heat-damaged: the suit in the lapel, waist area, and front and back shoulders; the overcoat was a mass of wrinkles caused by seams that had shrink considerably and totally deformed and diminished each garment. Overzealous or inexperienced pressing had permanently damaged both items. Owner Greg at first responded to a phone call and asked to be given opportunity to correct matters. I sent the damaged items back to John's for a second pressing attempt. A week later, the still-damaged items were miserably the same. Phone calls to Greg's cell and the business went unanswered for at least two weeks. Finally, I wrote an email including the below photo links demanding the filing of a damages claim. Eventually an unknown "John's Cleaner" employee responded to my email by text (unprofessional) and included a photo of theirs still showing the obviously-damaged suit jacket on their presser with warpage all around. Within the text, John's took no responsibility for having damaged both items, provided no means of filing a damage claim, and offered a self-serving resolution: that I subject further articles of clothing to their abuse and receive a one-time 30% discount. Apparently, Greg sees small claims court as the preferred means to resolve damages disputes with his clients. Do yourself a favor: stay away from Bangor Street and all of John's Green Cleaner's affiliates throughout Maine.

Rude employee and a supposed 3 week turn around for dry cleaning. Totally absurd. Seems like they…read moreare trying to run business off