I could not be happier with the exceptional service I received from Carlos. I purchased a new (and pretty expensive) e-bike online a few weeks ago. I use it for exercise, but I wanted the electric portion because I planned to bike from Naples to Estero, and if I get too far, I may need some help getting home, and the powered element would help. The brand I purchased, Maui Bikes, was just what I wanted. Everything was in pretty good condition when it arrived, except whenever I would change gears, the chain would come off--an easy but annoying fix. I assumed the chain was just a few links too long, but being a novice at Bikes (other than my Peloton), I thought it best to have someone look. I called several bike shops near my house, and they all refused to look at it because it's an e-bike (even though it was just a chain issue). They all said to go to Estero Bike Cafe, and I am glad I did. I called ahead and was told to bring it in. No appointment was needed. When I arrived, Carlos was really nice and helpful. It was a pretty simple fix, thankfully, although Carlos did go above and beyond checking the entire bike and found the seat angle was off and some loose screws- all of which he fixed. All this for a very reasonable $35. While I like the Maui e-bike I purchased, when I was at the Estero Bike Cafe, I noticed they sell several similar brands, all for around the same price. For anyone considering an e-bike, the best part of buying from Estero Bike Cafe (in addition to the exceptional service) is they have access to all the parts needed- which will be a challenge if I ever need a meaningful repair with the bike I purchased online as I will be dependent on them for parts. Thank you, Carlos and the Bike Cafe, for your fast, reliable, and reasonably priced service. This morning I enjoyed my new bike for the first time without an issue! read more

Estero Bicycle Cafe - Outstanding job repairing my bike - Bike Repair/Maintenance Near Me - Estero, Florida

I would not let this place work on a toy bike. I brought my hybrid bike in for a simple tuneup in August. Including the original drop off, taking the bike back after a short test ride in the parking lot, and a fourth visit without the bike to ask for a refund, I visited or returned the bike FIVE times for a very minor service. THAT AS FAR AS I CAN TELL, WAS NEVER DONE! For a cost of over $120 which included a new chain. It's too long of a story but neither tech, one says he's the owner, seemed to communicate, know their pricing or their JOB. I was charged $95 by one and told I should have been charged $195 by the other for the result, loose derailers, sloppy brake tension, and missing gears, ALL of which could have resulted in an accident. When I took the bike in for the last time after being told I would get a partial refund AND the job finally done, by the tech, the "owner" got angry and insulting at me. I took my bike never to return and hoping to at least save you from these inept and dishonest "bike techs". read more

Estero Bicycle Cafe - Loose derailer at home seizing the chain AFTER the THIRD return visit. I realigned and tightened the allen screw myself. $120, for what? - Bike Repair/Maintenance Near Me - Estero, Florida

Brought in my bike to address a back tire. Work was done quickly and at a very reasonable cost. I'm very pleased and highly recommend this fine place of business. read more

Best bike shop in the area - I've used them a lot. I ride with one of the local clubs and we probably ide 120+ miles a week so we put a lot of miles on our bikes and things break or wear out. As such, I've had the pleasure of taking my bike here for some pretty serious repair work (the basic things I do myself like tune ups, wheel work, changing cassettes, etc.). The two owners turn around work fast and always well done and charge a very fair price. The shop is clean and organized AND easy to get to, right off of route 41. Also, if you have an e-bike (I don't), I know one of the "big name" shops in the area has recommended to some customers for them to take their ebike here for serious repair work. read more

Carlos is knowledgable wonderful and great bike store. Good pricing , and components and accessories.

Stopped in looking for a used bike. They took my name and called a week or so later and even held the bike for me until I returned! Now that's great customer service! read more

Always friendly and always helpful. Reasonably priced services and pretty quick turn around even for same day services.

Stopped in on a Sunday during business hours. Told them I wanted to drop off my bicycle for work and they said someone is there at 8 AM. I showed up the next day and the person there would not accept my drop off like I discussed the day before. Communication is key for a strong business..... read more

Staff is amazing. Kind, courteous and incredibly knowledgeable! Great people!!!! Inclusive and helpful.

I took my wife's bicycle in the shop today for repair. Fidel was pleasant, helpful and the repair was completed in hours at a reasonable price. If you are looking for a bike shop that is courteous, has knowledgable staff and provides service at a reasonable price then this family owned business is for you. read more

They fixed my bike on the spot. Had a minor crash - limped into the shop - new rim, fixed handlebars, adjusted brakes, and general TLC. So pleased with the awesome service and reasonable rates ! Had great coffee too ! Definitely recommend this shop - Thanks for putting me back on my adventure ! read more

Had sticky headset problem with my bicycle and they gave me ballpark estimate over the phone. I had them do the repair and they charged me the amount that they had estimated. Fixed problem. Quick friendly service. Much nicer than Trek. I would recommend. read more

Absolutely the best bicycle sales/maintenance/repair business in the area. I bought my bicycle there and when I had my first flat they fixed it immediately and because I bought the bike there the "first flat was on them." When I had problems with a kickstand I brought it over and without question Fidel had a new one put on. The bikes they sell are of the highest quality and the service friendly, of highest quality, and timely. Recreational as well as distance bikers are regulars there. And the coffee is excellent too. read more