As a current patient of Dr Steven Bello I showed up for my appointment 15 minutes early. I had…read moreanswered several text message reminders with a "yes" I would be there. At the reception counter I was informed Dr Bello had a "medical emergency" today and that I had received a voice mail of this fact one day earlier at 9am. I replied no voice message had been received and also showed her a 7pm reminder text of my appointment from that very previous night. Receptionist then doubled-down on the lie about the a voice message and dismissed the 7pm robo-call as irrelevant. Unprofessional treatment of this sort by a medical professional is never expected. But it is a good reason to fire them. Good luck if you stay with this office.

Dr Bello is a delightful, caring and well qualified doctor. I have been going to him for several…read moreyears for ENT problems and he always identified my problems and cured them very quickly. Over the years he preformed surgery for a deviated septum, sinusitis and even took my teenage daughter's tonsils out. I can't recommend him highly enough !

I chose this provider because of his years of experience and the ability to be seen quickly, which…read moreI do appreciate. It's clear that he has extensive clinical experience. However, my experience during the visit was very upsetting. During a nasal endoscopy attempt, I experienced significant pain almost immediately. I clearly expressed that it hurt and asked him to stop. I was told that it "should not hurt" and that what I was feeling was not real. I even began to question myself and agreed to try the procedure a second time, thinking it might be psychological. The second attempt was even more painful, to the point that I had tears coming out and had to ask again for him to stop. At that point, instead of acknowledging the situation, the doctor became visibly frustrated. He stated that he had performed the procedure "a million times" and insisted that it does not hurt, implying that my reaction was not valid. He then threw the instrument into the sink with noticeable irritation. I also felt blamed for reacting physically to the pain, even though that is a natural human response. Being told that my pain was not real and being treated with frustration rather than care was deeply distressing. I left the office in tears. I respect the doctor's experience and do not question his knowledge, but patient care also requires listening, empathy, and respect, especially when a patient is in pain. Unfortunately, that was not my experience. I hope this feedback is taken constructively, as no patient should feel dismissed or invalidated in a medical setting.

Not impressed with care. Lots of bloodwork and no diagnosis! Just wants to do injections!read more

Never got past the rude scheduler. Now that I am reading the reviews it's a silver lining.read more

I was one of Dr. Stanaland's original patients almost 25 years ago and at that time he was…read moreconscientious, caring and competent. Sadly, over the years his practice has gone way downhill. He is still a good doctor but his office is an out of control mess. He has possibly the rudest, least competent people I have ever come across in any medical office, anywhere. If one awful person leaves they are replaced with another awful person. It's like they specifically advertise for horrible people. A few years ago they botched a patch test by applying it upside down which completely negated the results. The woman that applied it didn't even discover the problem until the test was finished and she actually thought it was amusing as she tried to read the results backwards. Needless to say I wasn't amused. I saw Dr. Stanaland one more time to simply get a prescription refill and he was his usual nice, kind self but I told him his staff had made it impossible for me to continue seeing him. He asked me to give it another chance and to contact him personally if I had an issue. I tried to do just that when I needed another prescription (mind you this was for an inhaler, not some controlled substance) and they wouldn't do it because I hadn't seen him in a year. This was during covid and I was trying to stay out of public spaces. They would not do a telehealth visit and his "gatekeeper" refused to let me speak to him. Short of going to the office and barging in to the back area it was not possible to get the prescription filled. I eventually got it from my GP. Bottom line, I would not recommend this practice.

I just went to my appointment for allergy testing. I…read moreclearly asked on the phone what is included in the price of $288 dollars. The lady on the phone told me "doctor visit, and the allergy test on the skin", to see what I am allergic to. The lady told me on the phone I gonna get the testing done. She was sure the doctor going to do the test. They charged me 288 dollars for 3 min conversion with a doctor. That's all. When I asked about testing, they said you need to make a new appointment and it's going to cost 625 dollars. I didn't want to make fuss about it and just left. I don't want to come there again because I was told totally differently on the phone. I do not recommend the place.

How does anyone schedule and appointment?…read more Was referred to this Office two weeks prior to this review and still have not success with speaking to anyone over the phone to schedule this appointment. Everytime I call its always the same answering machine "We're sorry, there is no one available to pick up your call" I understand office phones may be busy at times of calling but for 2 weeks? Either i have the worst luck or this office really doesnt check its messages

Cash only, long term patient are shuffled to other places. Dr Cyndi is great and energeticread more

Dr. Cyndi and her associates are amazing. I am beyond thrilled with the results. From the minute…read moreyou walk into the office you feel welcomed and pampered. The office is beautiful, clean, and welcoming. Dr. Cyndi took the time to listen to my concerns, recommend a treatment plan and explained everything as we progressed. I always feel valued and special. The staff are all warm caring individuals who also take the time to know you and your story. I get a text from Dr. Cyndi after my treatments to make sure all is well - how caring is that? While I, of course, love the fillers my favorite are the laser treatments because they have made a dramatic difference in the texture and tone of my skin. My skin looks years younger, feels great and has a healthy glow. I highly recommend Dr. Yag-Howard to anyone looking for top-notch, personalized care in an amazing office. I feel like a new person. Thank you so much!

Checking in (during season at that) was fast and the front desk staff is very nice. Offices are…read morevery clean. The doctor was very thorough and I didn't feel rushed.

Kara the receptionist is the most rude receptionist I think I've ever met. Doesn't greet you and…read moremakes you sit in the window while she plays on her phone. All the other staff is very polite, she definitely sticks out like a sore thumb. She also speaks to you with the most condescending tone. Would not recommend this office just because of her!

Dr Reidy repaired a deviated septum I'd had for many years…read more The doctor and staff were professional and well trained. No issues and very successful result.

Wet into the office for a routine exam. Waited 47 minutes for an exam. You would think the front…read moredesk personel would advise you in advance that they were running a half hour late. I would not reccomend this practice for anyone . Poor front desk personel