1/5 My experience at…read moreEuropean Wax Center was disappointing. Hannah tried to make the waxing as comfortable as possible, but it was still one of the more painful waxing experiences I've had. My bigger issue was with the business practices. I was sold on a package during my appointment and was quoted one price (around $156), but by the time I got to the front desk the amount had increased to $192. The pricing structure was confusing and never felt transparent. The constant focus on packages, memberships, products, and "savings" made me feel like I was being sold to rather than simply paying for a service. I later received another charge on my credit card weeks after canceling my future appointment because of the payment structure attached to the package. While the company pointed to terms on its website, I do not feel the ongoing automatic charges were honestly and clearly disclosed when the package was sold to me in person. Good customer service is not about pointing customers to fine print after the fact. It is about being honest, upfront, and transparent before the sale is made. Customers should clearly understand what they are paying, what future charges will occur, and how the billing works before agreeing to anything. I have no issue paying for services. My issue is confusing pricing, constant upselling, and a business model that did not feel customer friendly. Had everything been explained honestly and clearly from the beginning, I could have made an informed decision. Instead, I was left feeling misled about the true cost and billing structure.

I go here for Brazilians and their process is so fast and painless! Nisha is great - highly…read morerecommend! Their products to reduce ingrown hairs are great too

I've always wanted to try out Botox but just couldn't get enough courage to go for it (I grew up…read morewith a slight fear of shots). I went for a consultation back in October of last year and finally decided to take the plunge this year and go for it. I got 30 units for my forehead lines and my 11s. It was quick, practically painless, and after a few days I'm seeing the results I wanted! I couldn't be happier! The staff at the front were very kind which I can definitely appreciate. Shelly was AMAZING! She was so personable and her confidence calmed any residual nerves I had. The ONLY downside is that I had a headache for the rest of the day, but I know that can be a side effect so it honestly didn't affect my experience. Overall, I'll definitely be back for another visit in the near future!

I moved to Plano and discovered Skinique when searching through online reviews…read more In the past year, I've experienced their Photofacial, Botox and regular Hydrafacials. The staff at Skinique are ALL kind and professional. Their top priority seems to be making clients feel at home while delivering customized treatments. A jewel of a find, and my go-to for all my skincare needs.

Jayci was absolutely amazing, very helpful and incredibly patient! Her words of affirmation while…read moregetting me through my full Brazilian was super effective lol. Chill atmosphere. Would post a pic but ya kno ;)

I've been coming for more than a year. Always great service and no issues. Jayci is the best!read more

Good services, good treatments and very sweet technicians. It was a good visit they go above and…read morebeyond.

This was my first time getting a sugaring wax and I couldn't have asked for a better experience!…read moreAdriana was absolutely amazing--she took the time to answer all of my questions, made sure I felt completely comfortable, and walked me through the entire process so I knew exactly what to expect. Her professionalism and calming energy really put me at ease. I left feeling confident, smooth, and already looking forward to my next appointment. Highly recommend booking with Adriana if you're new to sugaring or just want someone who genuinely cares about your comfort and results!

This is THE PLACE! I've been coming for the past 5 years & will continue to come back. Threading,…read morewaxing, nano needling all 10/10 Renu is the best!

I go here biweekly to get my eyebrows done and keep them clean, neat, and fresh. Extremely grateful…read morefor the team at Universal Threading in Watauga. They never fail to always give the best results and boost my confidence. Mrs.Raynu (or Reynu) is so efficient and fast when it comes to threading. Thank y'all!

I had a very disappointing experience during my recent appointment. The technician arrived 11…read moreminutes late and, to my memory, never introduced herself by name. When I politely asked how much longer it would be, her response was snippy and unprofessional. She even asked, "Why? Do you have somewhere else you need to be?" I explained that I had another appointment and would need to call and push it back. Her only response was an annoyed sigh. I had to decline an originally planned part of my service because the new product (an only option) used has something I'm allergic to in it. Throughout the service, she barely spoke to me and only offered to count down halfway through the wax appointment. It was more painful than usual and felt very rushed. Her overall demeanor made me feel like she was annoyed to be there--or at least annoyed to be working with me. To make matters worse, it has been two days since my appointment and I have not received any follow-up survey, which is usually standard. This is not the level of professionalism I expect, and it made the entire visit uncomfortable. I doubt I will return to this establishment and will definitely decline service from this technician.

Surita did a wonderful job. She was quick and gentle. This was my first time back in months. I…read morehas to stop due to chemotherapy, but I have stopped my chemotherapy.

love the place and the staff is great, just wish I could actually talk to a rep instead of having…read moreto deal with an ai assistant when trying to reschedule an appointment.

They wont give a set price up front, as all other med spas do, for reason. B warned, you are…read morethrowing money away here. There are wonderful places not too far that offer normal pricing, no sale tactics, no gray areas.

I've been doing sugaring for about a year maybe more. I've done it here at this location, burleson,…read moreand Mansfield. This one is super convenient for my daily errands and more. All I have to say is book with Kennady! I came in for a Brazilian sugaring wax, and let's just say... I was very overdue. I walked in mentally preparing myself for pain, but Kennady completely changed my expectations. I don't know what magical technique she used, but the wax was almost painless. Seriously. There was only one strip that stung a bit, but honestly, it was nothing compared to what I was expecting. Kennady clearly knows what she's doing. On top of that, she was such a pleasure to talk to. I felt completely comfortable the entire time, which is not always easy during a Brazilian. She's warm, professional, and really knowledgeable. She took the time to walk me through aftercare, and I actually learned a few new things (education is gold, and she definitely delivered!). Bottom line: I'll only be booking with Kennady from now on. If you've been putting off your wax or are nervous to try sugaring, go see her. You won't regret it.

Your receptionist working on April 11, has a horrible attitude. Made no effort to greet, was very…read morecondescending, and rude. Not very customer service oriented.