I recently visited this SBS via a friend of mine's recommendation…read more Because I wanted to pay with cash, I told the cashier that I would be back in a couple of hours to purchase a "membership" ($5) and several other products. The membership would allow me to purchase SBS products at their discounted rates. I returned 2 hours later, still dressed in the same clothing, and the cashier acted like she had never seen, nor spoken to me. This was REALLY odd since there was no one in the store when I was there before and no one there, but her, when I returned. Was her memory THAT bad or was she on drugs? I spent over $100 dollars and didn't even receive a "thank you for your patronage". If this is their version of customer service, I will be shopping at other locations of SBS. This was just a little too odd for my taste.

I was just in tonight close to closing time, I asked the girl for advice and she gave me great…read moreproducts and advice. She also wrote out all of the steps I should use for each product. She did not upsell me but gave me some great products and was very kind. Great place to go! I wish I had gotten her name.

Came in with my girlfriend to buy cologne (me) and makeup (her)…read more Pro - Sales girl who helped me with cologne (can't remember her name, but had bright red/pink hair that was awesome). Very helpful and let me try and few scents (as their tester bottles are locked away? Cons - The guy at checkout who was extremely unfriendly and blaise and generally unfriendly. The place other than girl in cologne area seemed very unfriendly and more interested in chatting with each other than helping the other guests... Just an overall eh experience.

They are a good place to find make up. Prices are on the high side, but so is everything these…read moredays.

Very helpful and friendly, the associate was able to get the products I came in for and also showed…read moreme some sales items !!

Where do I begin? The short version of this story, I was given misinformation multiple times by the…read morestaff here at bath and body works and I had a rather unpleasant experience regarding their order online pick up in store program. The long story: I ordered online a purchase for pickup, which was expected to take around four hours. Three days later it still was not done. I called twice to ask when it might be finished and both times was told that day, neither time was it actually complete. I come to find later on that they were filling orders placed after mine before mine. When I asked how long the order would be held after it was ready for pickup, I was told five days and that I would be able to pick it up after the weekend. This was incorrect and it was expected to be picked up Saturday or it would be canceled. By the time my order was ready several items were out of stock and I could no longer even get them online because of how long it took. When I contacted customer support to discuss the matter, I was told the problem would be escalated and someone would get back to me in 24 hours. Three days later, no one had gotten back to me. Needless to say, I am disappointed in the experience and will not be using this feature again.

Just had my initial curly experience with Natalie last week and it was so fun! Natalie is very…read morepersonable and easy to talk with. She did a dry cut on my hair, then washed and styled it. I enjoyed learning more about how to take care of my curls, and appreciated the tools and hair products she recommended for me. I especially loved the full body massage chair that you lay in while she washes your hair--it was so relaxing! Also the salon itself is very maximalist and has all the fun vibes (this is the new location). My curls have never looked so good and I can't wait to come back!

I moved to this area about a year ago. I tried two other hairdressers before I met Natalie…read more Natalie was recommended to me by my massage therapist and I was so overjoyed and relieved after I met her! She absolutely loves what she does, listens to her clients, doesn't just cut your hair in the typical " cookie cutter" fashion. She understands everyone's hair, style and wants are unique. Even better, she stays educated to new practices. I highly recommend Natalie as a hairdresser based expertise, passion and fabulous personality!

I visit here frequently for eyelash extensions and Caitlin is top notch! She is the best in town…read moreby far. My extensions last easily up to 3 weeks and booking an appointment with her is easy and convenient. I like that she's available after 5pm since many of us work and can't get in before 5. Her prices are fair and cheaper than some places in town. I recommend booking an appointment as early ahead as you can because she's excellent and her schedule may fill up. A new set of lashes can take up to 2 hours so plan ahead. It's sooooo worth it!

I dropped my film off to be developed March 20th. They said it would take a week. Finally, after 3…read moreweeks i went in April 14th to find out they FORGOT to send it in. Now it's May 3rd and they leave me a voicemail saying that the third party they use can't even develop my film. So a complete total waste of my time, and no consideration for it. Could've just called and found out what was wrong like they said they would. They obviously didn't do that ever. How do you think over a month for a 30 mm of film is even feasible. It's complete bullshit

Worst pharmacy service I have ever had. Need better check-in protocols for vaccinations. One…read moreperson to check in patients with scheduled appointments every 15 minutes is supposed to simultaneously register all walk-ins. Waited 25 minutes just to check in. Waited another hour and never got the vaccines. Total wait over an hour and 20 minutes before I just left. Patients all out of order according to appointments and place in line. So disorganized and incompetent. A free for all in tight quarters where sick people come.