it was sooooo wonderful yoseline & cristal was super sweet made me feel at home,,, i will be…read moretelling all my friends and i will most definitely be back 10/10 ,,,,i love this place and the lady did my service was super awesome,,,,, im very happy and please

After my surgery, I was looking for someone I could trust with my recovery, and Glow By Vera Spa…read moreexceeded my expectations. The post op massage helped me feel more comfortable, reduced swelling, and made my recovery journey so much easier. The attention to detail and care i received was amazing. Highly recommend!!

From the moment I walked into True Bella Medical Esthetics, I was impressed by the warm, welcoming…read moreatmosphere and the professionalism of the entire team. The office is impeccably maintained, beautifully appointed, and immediately instills a sense of comfort and confidence. I had a facial with Itzel, and it was among the most relaxing and rejuvenating treatments I've experienced. She is very knowledgeable, gentle, and attentive, taking the time to thoughtfully assess my skin and customize the treatment to its specific needs, without resorting to unnecessary or pushy upselling. My complexion felt deeply refreshed, radiant, and noticeably healthier afterward. I also received Botox from Angie, whose expertise, precision, and artistic eye inspired complete confidence. She listened carefully to my goals, explained every step of the process, and achieved beautifully natural results, softening fine lines while preserving expression and balance. Her technical skill and aesthetic judgment are noticeably outstanding. What truly distinguishes True Bella Medical Esthetics is its unwavering commitment to personalized care, clinical excellence, and genuine patient satisfaction. Every interaction reflected respectful professionalism, kindness, integrity, and meticulous attention to detail. After investing considerable time and money at numerous medical spas throughout LA & OC, discovering True Bella was genuinely refreshing. They have earned my trust and highest recommendation, and I look forward to returning for future treatments.

Well first off, I must say at my 40 years I have never had a facial. So I was a bit nervous because…read moreI decided to do this a few days before my wedding. I must admit, it was the best decision ever! I had originally made a Botox appt and after reviewing my responses I got a call explaining how the Botox would not really make a difference on my wedding day and recommended another option for me. I thought that was great given that I'm VERY new to this facials and Botox stuff. Upon getting there the location is in a good visible spot and easy to park. The front desk girl was very pleasant and the office smelled nice and is very clean (HUGE plus). I was then greeted by Itzel. She was cheerful, knowledgeable, and I liked that she explained everything she was doing. For a first timer like myself who lacked beauty treatment knowledge, I felt Itzel did a great job at explaining step by step what was being done and what it was for. I also did the IV therapy. It was a 10/10! With the hours I work and the lack of sleep and nutrients this was an additional booster I needed. I felt energized and felt like it completed my day!

One of the best lymphatic massages I've ever had! I seen a huge difference in my first session …read more Will definitely come back for another body sculpting treatment . The owner is so sweet and informative . She explained everything to me as she was working on me . She also made me feel very comfortable and felt no pain during any of my treatments ! 10/10

I LOVE BODY BABES LA! my girl celeste is the literal best…read moremassage therapist any girl could ask for! i've been going to celeste for the past year and a half and the dedication she pours into every session every time i go is incredible. i couldn't dream of going anywhere else for my lymphatic massages. she isn't a regular massage therapist, she caters to your body specifically alternating every session depending on your concerns every visit is a different one but one great result every time! i recommend body babes la to absolutely everyone .

Erica is super knowledgeable and great at what she does! Great bedside manner & will sit & listen…read moreto your goals intently. My skin has been clearing up and healing so nicely. I've had a few IPL sessions with her & I can't wait to see the final results with future treatments.

Saw Erica for my quarterly tox (Jeuveau) treatment and I couldn't recommend her more!! She is so…read moretalented, has that creative eye, and a fantastic bedside manner. Come here! She's giving $40 off tox treatments too. Thank you queen!

There was no availability at the West Covina location, but luckily I found an opening at Facial…read moreSuite in Downey and booked the 75-minute Youth Glow facial... and OMG, I loved it! I don't know what magic is in the products they use (their own line by the way), but my skin felt SO soft and glowy afterwards. The only complaint I have? I wish they would've just left me there napping until I woke up Even though West Covina is closer to me, I honestly don't mind making the drive to Downey at all. I'll definitely be back soon!

I brought my daughter here to get a teen facial. At first, I was a little skeptical because of the…read morelocation and the fact that the door was locked when we tried to go in. However, my daughter enjoyed her facial and the aesthetician was super friendly and patient. They have a little waiting room that was very relaxing, I enjoyed it while my daughter received her service. I would definitely recommend and might come back for a service of my own. I didn't give it a five stars because the prices are a bit high.

Sandy and the front desk staff was absolutely amazing!! Super welcoming!! Made my experience so…read morecomfortable!! I'll forsure be back!

Disappointing Experience With Management and an Unfulfilled Refund Agreement…read moreI am sharing my experience with Alana Wellness because transparency, professionalism, and accountability are especially important when customers pay substantial amounts upfront for medical aesthetic treatments. I purchased a package of three microneedling treatments with PRP for more than $2,000 and completed two sessions. I chose the package largely because I trusted the nurse performing the procedures. When that nurse left the practice, I explained to the owner that I was uncomfortable having someone unfamiliar draw my blood and perform my remaining treatment. I was open to working with a new provider; I simply wanted an opportunity to establish rapport and confidence first. The owner directed me to an employee I believe was named Savannah, explaining that she handled these situations and instructing me to work with her toward a resolution. Savannah acknowledged my concerns and agreed to a refund of approximately $700 for my unused treatment. That refund was never issued. This was particularly disappointing because I intended to remain a customer. I had a filler appointment scheduled and planned to apply the refund toward it. I was also interested in establishing a relationship with the new provider and continuing filler appointments approximately every three months, along with other services. I wasn't trying to leave Alana Wellness; I was trying to find a reasonable way to remain a customer. When I followed up about the refund, I was promised a callback that never came. The owner eventually contacted me and said Savannah had no authority to authorize a refund. This was concerning because the owner had directed me to Savannah to resolve the matter and had separately assured me that she would honor whatever her employee agreed to. The owner then stated that my unused treatment was worth only $299, citing the business's PRP pricing. However, the treatment I purchased was microneedling with PRP, which involves drawing and processing blood to obtain platelet-rich plasma. At the time of this review, the website advertised microneedling with PRP starting at $350, while separately listing PRP under-eye treatments starting at $299. I understand that package pricing can differ from advertised starting prices. My concern is that an agreement had already been reached with the employee the owner specifically designated, and that agreement was later disregarded. As a business owner myself, I understand that staffing changes and operational challenges happen. I also understand the importance of honoring commitments made to customers, particularly when they come through employees management has authorized to handle a situation. I had spent thousands of dollars, had another appointment scheduled, and was prepared to continue investing in treatments with this practice. My only requests were to feel comfortable with the provider performing my procedure and to receive the agreed-upon refund. Unfortunately, this experience significantly changed my confidence in the business. For anyone considering prepaid packages at Alana Wellness, I recommend getting individual treatment pricing, refund policies, and any agreements with management in writing before making a financial commitment. My disappointment isn't that the nurse left. It's that I followed the owner's instructions, reached an agreed resolution, and was subsequently told that agreement would not be honored. An unfortunate way to lose the trust of a customer who genuinely wanted to continue doing business with them.

I have done a lash lift and eyebrow lamination. I absolutely loved both! Emily is the nicest and…read moreshe makes you feel so welcomed! I will definitely be commimg back.

I highly recommend this place ! I had skin tags and came here to get them removed for the first…read moretime ever . Very friendly, professional and amazing at what they do ! Made me feel comfortable and merelyn was so sweet .

Today was my 1st visit to this lovely spa. My technician Amalia was absolutely amazing and super…read moreknowledgeable!! I walked in feeling very bloated and her lymphatic massage technique left me feeling and looking fantastic!! I'm definitely going back for more

I've been coming here for over a year and have always been really happy with the customer service…read moreand the results. Everyone is so sweet and welcoming, and I've never felt uncomfortable. I come for their whitening services to treat dark spots. I've tried multiple creams and treatments in the past, even prescriptions from a dermatologist, but never saw much improvement. The bleaching treatments here have made the biggest difference for my problem areas. I plan to keep coming back until everything is fully cleared up.