1. Escrow Options Group - Chula Vista

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Chula Vista, CA

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Escrow Options Group - Chula Vista

5.0 (5 reviews)
Open • 9:00 am - 5:00 pm

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I rarely if ever write reviews, but Jesse, Lori, Lex, and Renata made my home selling process as…read moresmooth as I could have imagined. I give them the highest rating possible for their care, responsiveness, advice, and attention to detail. I would also note that some people say they will treat your money like their own. But Jesse lived it...fighting harder than I was for seemingly small amount of money...he's a hell of a negotiator! I highly recommend Jesse and the Greenhouse team if you're looking to buy or sell.

Giving five stars and a glowing review is simply not enough to express how happy we were to work…read morewith The GreenHouse team. As first time home buyers, we had no idea where to start. We were also out of state which made everything that much more difficult. I'm a big Yelp user and relied on the hundreds of other 5-star reviews to look for a real estate company. I was so impressed with Craig and Jesse from the start. The initial call was SO organized, thorough, and personal. Not only did they give us a incredibly detailed step-by-step guide of the buyer's process, but also spent the time to learn more about us as people and what we were looking for in a home. I was surprised my how much time and energy was invested before even signing any contracts with them. After meeting with a few different teams, we chose the GreenHouse Group and 100% stand by our decision! Communication was consistently strong and we were always in contact with someone/the entire team along the way. We worked with Lori & Alexa who also helped us navigate documents and important deadlines. The GreenHouse Group has a well-designed platform to track the home buying process--making it easy to see deadlines and to-dos. We worked with Craig for our Kick-Off Tour. The GHG evaluation system for homes captured everything important to consider when purchasing a home and we learned so much about what to look for when checking out a home. Craig was straight-up, incredibly knowledgable, and clearly looking out for our best interest. He took us to see quite a number of homes that day and even had snacks and waters to keep us going! Unexpectedly, and uncommonly, we found a home from that weekend's trip we wanted to put an offer on. Craig jumped right in and guided us through the 'make-an-offer' process. He worked incredibly hard to negotiate on our behalf and was able to coordinate inspections and video walk-throughs for us when we couldn't be physically present. We were always promptly and transparently well-informed and advised. We never felt pressured or persuaded to make any decisions. Craig and the GHG team presented the facts and gave recommendations based on 20+ years of company experience--always looking out for our best interest. They were 'real' and weren't out to "sell us" on anything. Even during the rent-back process, the team coordinated with the other realtor to work with the sellers on transitions and key dates. It was super fun when Jesse and Lori were already at the house when we arrived to pick up our keys--what a thoughtful surprise! To top it off, they came with a whole container of new home goodies and essentials for us to use while we settled in (and even had some for our dog!) The care box was super useful, especially when we didn't have any of our kitchen items yet! Even after the sale and getting our keys, the GHG team is still there to answer your questions and help you out--including a list of recommended contractors and other services you might need when moving into a new home. I'm sure I am forgetting something here, but needless to say, we 10/10 recommend the GreenHouse Group to anyone looking to buy (or sell!) a home. We have no regrets and could not have asked for a better team. Thank you GHG!

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What can I say about Pam Ratcliffe at Coldwell Banker except that she contains the rare qualities…read moreof being an extremely warm and trustworthy person along with being a stellar, exceedingly competent, and outstandingly conscientious businesswoman. A few years ago, she helped us purchase our beautiful home. We were new to the area and looking to change real estate agents since we were dealing with somebody who was just unavailable most of the time, and she was a breath of fresh air in every sense of the word. We had a day and a half to find a home to move into, and she helped make that happen. Recently, she helped us sell that home, which we thought we would be staying in for the long term, and she helped us negotiate all the hiccups along the way that were out of our control. In the end, we ended up getting the best deal. Along the way, with both buying and selling, we felt like we were her only clients, and I have a feeling that's how everybody feels when they work with Pam. I can't recommend her highly enough. If you want somebody who will be on your side and go above and beyond--I don't use that term lightly--she is the one who will work hard for you and leave you with a great feeling both personally and professionally.

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Escrow Options Group - Chula Vista - realestatesvcs - Updated October 2026

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