We recently attended an informational event regarding fire insurance in high risk areas. It was an…read moreenlightening evening, thank you Zachary and Rochelle Svelling! We weren't sure what to expect and we're grateful to have learned a few things that will decrease the annual cost of our fire insurance and wrap around policy! Thank you for bringing Garrett to answer questions, offer expertise and all done without a sales pitch. We really appreciate your steadfast commitment to our community. Thank you!

As a buyer, dealing with Zachary has been difficult, and that's being polite. I am writing this…read morereview so that others can avoid the experience we endured. Buying a new home (new to us anyway) is supposed to be a happy occasion, a memory you keep for the rest of your life. Thanks to Zach, our recent home buying experience was turned into a nightmare. At every turn Zach throws a tantrum if he doesn't get his way, his go to line is "take it or leave it, I have another buyer...". He has gone so far as to recommend a termite inspector to us, which we used. Then Zach didn't like the termite report Zach contracted a second termite inspector without telling us. I'm certain Zach's "independent" termite inspector was competent, but he of course didn't confirm any of the findings the initial inspector did, surprise! Zach went so far as to claim the initial inspection was fraudulent! Why then did Zach refer us to this termite inspector which he initially stated he had worked with in the past only to later claim the inspection was fraudulent? Here's where it gets good, items that were flagged by the first termite inspector in his report, items that Zach refused to acknowledge, were secretly repaired before we took possession. Nobody acknowledged the repairs were needed, but they were repaired without telling us. Why make repairs you alleged were fraudulent without telling the Buyer? Here's the bombshell, we hired a third termite inspector at our expense again, to put our minds at ease regarding the potential termite damage, jackpot! The third termite inspector arrived at the property and recalled having been to the property in 2021! He shared his initial findings from the 2021 inspection - there were termites on the premises, tenting was recommended but not performed. Eventually some local spraying was performed in 2021. None of this was disclosed to us! Zach and the Sellers were adamant that termites were not present on the premises, yet they failed to disclose prior termite issues or related repairs that were performed in 2021, and they didn't inform us of the repairs that were performed as a result of appearing in the initial termite report we received from our initial termite inspection. Third termite inspector confirmed the findings from the first termite inspector. I have to ask, which report was fraudulent? There's even more! Our insurance rep contacted Zach for some details on the house so we could move ahead with obtaining insurance and not hold up the loan. The timeline was a challenge, but we did everything possible to stay on track for Zach's required 21-day close. Zach flat out hung up on our insurance rep, the call was on speaker and there was a witness that can confirm Zach hung up on our insurance agent. Who does that? I could share more regarding how we were treated personally, but I think you get the picture. Suffice to say, there will be some calls and letters sent to various licensing boards and consumer watchdog groups in Sacramento.

Kimberly Schmidt is hands down the best realtor I've ever worked with. She was more than an agent…read more-- she was a strategic partner who had my back the entire time. She had answers for everything, made the process seamless, and got my condo sold fast (I had 2 offers in a few days!) with zero hiccups. I'm incredibly grateful to have had her on my side. Highly recommend!

Kimberly Schmidt was the easily the best realtor I've worked with. From start to finish she was…read moreextremely knowledgeable of the area. It was obvious she did her research on the condo I purchased prior to me making an offer. Details like HOA fees/reserves to property assessment analysis to parking rules. She had answers to all my questions and was in constant communication with me and the seller's realtor. You can tell she has great relationships with other realtors. Before we started looking at places she came prepared with her own questions to get to know me and my needs. I wouldn't think twice about recommending her to anyone looking to buy or sell property.

Giving five stars and a glowing review is simply not enough to express how happy we were to work…read morewith The GreenHouse team. As first time home buyers, we had no idea where to start. We were also out of state which made everything that much more difficult. I'm a big Yelp user and relied on the hundreds of other 5-star reviews to look for a real estate company. I was so impressed with Craig and Jesse from the start. The initial call was SO organized, thorough, and personal. Not only did they give us a incredibly detailed step-by-step guide of the buyer's process, but also spent the time to learn more about us as people and what we were looking for in a home. I was surprised my how much time and energy was invested before even signing any contracts with them. After meeting with a few different teams, we chose the GreenHouse Group and 100% stand by our decision! Communication was consistently strong and we were always in contact with someone/the entire team along the way. We worked with Lori & Alexa who also helped us navigate documents and important deadlines. The GreenHouse Group has a well-designed platform to track the home buying process--making it easy to see deadlines and to-dos. We worked with Craig for our Kick-Off Tour. The GHG evaluation system for homes captured everything important to consider when purchasing a home and we learned so much about what to look for when checking out a home. Craig was straight-up, incredibly knowledgable, and clearly looking out for our best interest. He took us to see quite a number of homes that day and even had snacks and waters to keep us going! Unexpectedly, and uncommonly, we found a home from that weekend's trip we wanted to put an offer on. Craig jumped right in and guided us through the 'make-an-offer' process. He worked incredibly hard to negotiate on our behalf and was able to coordinate inspections and video walk-throughs for us when we couldn't be physically present. We were always promptly and transparently well-informed and advised. We never felt pressured or persuaded to make any decisions. Craig and the GHG team presented the facts and gave recommendations based on 20+ years of company experience--always looking out for our best interest. They were 'real' and weren't out to "sell us" on anything. Even during the rent-back process, the team coordinated with the other realtor to work with the sellers on transitions and key dates. It was super fun when Jesse and Lori were already at the house when we arrived to pick up our keys--what a thoughtful surprise! To top it off, they came with a whole container of new home goodies and essentials for us to use while we settled in (and even had some for our dog!) The care box was super useful, especially when we didn't have any of our kitchen items yet! Even after the sale and getting our keys, the GHG team is still there to answer your questions and help you out--including a list of recommended contractors and other services you might need when moving into a new home. I'm sure I am forgetting something here, but needless to say, we 10/10 recommend the GreenHouse Group to anyone looking to buy (or sell!) a home. We have no regrets and could not have asked for a better team. Thank you GHG!

Selling a home is stressful (especially for someone like me!) but Lori and Jesse made the whole…read moreprocess feel surprisingly easy. They were always available to answer questions, kept me informed every step of the way and made sure I knew what to expect throughout the process. Their advice on pricing and negotiations was spot on, and everything moved smoothly from getting my house ready to list all the way through closing. I also want to give a shoutout to their TC, Alexa. She kept everything organized behind the scenes, was always responsive and helpful, and made sure nothing slipped through the cracks. I have no doubt that her attention to detail played a big part in helping us close on time. Thank you to Lori, Alexa and Jesse in making this process feel smooth and manageable! If you're looking for a knowledgeable, responsive team to help sell your home, this is your team!

Is five stars the most you can give?! As first-time home…read morebuyers, we couldn't have chosen a more uncertain time (Covid pandemic) to make such an intimidating purchase. But Rick took the time to guide us to the resources we needed to be confident with our home purchase. He welcomed all of our questions (which were A LOT). In addition to helping us dot i's and cross t's, Rick made the sometimes strenuous experience of shopping for a home, hopeful, enjoyable, and pleasant. Not only does Rick know his stuff, but you'll appreciate his personable representation with whoever you'd like to buy a home from. Seeing him talk to other agents and explain the interactions we did not see, was refreshing to say the least. We were well taken care of from beginning to end!

I wish I could give 10 stars!…read more My fiancé and I are first time home buyers thanks to Rick. We were referred to Rick through a co-worker of mine and have had the most fantastic experience. In less than 6 months Rick not only helped us find a condo, but he held our hands through the entire process. When we first approached Rick we were very tentative about if we would even be able to purchase our own property, but he put us at ease immediately even with our barrage of what seemed like hundreds of questions and concerns we had regarding every possible aspect of home ownership. Rick went above and beyond throughout the entire duration of the process, he helped provide answers for us that were way outside of the normal Realtor range of support, and continuously kept in contact with us. He was very prompt in returning calls and emails, and I'm pretty sure he doesn't sleep as he seemed available at almost all hours of the night. He was there for emotional support and to calm both my fiancé and me down more than a few times when we were freaking out. We never felt the least bit rushed or pressured, and he always had our best interest in mind and truly wanted us to be 100% happy in finding our first place. I don't think either myself or my fiancé could sing any higher praise for any individual than we could for Rick, without him we would either still be looking for a property or have long since frustrated ourselves out of the search completely. Rick is an outstanding person both personally and professionally. We both look forward to not only keeping in contact with him, but to doing business with him in the future. You would be doing yourself a disservice to not seek his assistance.

Al made my first home purchase very smooth and easy. He was always available to answer any…read morequestions. It was a true blessing working with him. I would highly recommend him to anyone looking to buy. I was moved into the home I purchased 26 days after viewing it for the first time - extremely fast!

Al was so helpful and made this transaction smooth. He took time to show me houses that were…read morewithin the parameters of what I was looking for. THANK You!! I will have him help me with my next purchase :)

Highly recommend this management team. The tenant portal makes it simple to request maintenance or…read morepay rent, and their communication is clear from day one. Hands down the most professional landlords I've dealt with.

I have worked for this company for a few weeks now and everything is unorganized , whenever you are…read morehouse cleaning they always want you on your phone and it makes the job 10 times harder especially when somebody's yelling at you on the phone constantly do this and do that be sending me videos every 30 minutes otherwise I'm not going to pay you threats. I have to clean the swimming pool and add chemicals and I NO CLUE WHAT IM DOING LIKE I SAY EVERYDAY AND EVERYBODY IS IGNORING ME AND YELLING AT ME INSTEAD

I contacted Gregg Phillipson for a showing of a home for sale. That went well, so I made an offer,…read morewhich was accepted. Then the fun part began: the home inspection. There were several findings and Gregg used his pool of professionals to come up with reasonable dollar amounts to request from the seller as compensation for needed repairs. With this thorough documentation in hand, the seller agreed to every penny. I then retained Gregg's services for the sale of my old home. With an acceptable offer quickly received, I swapped roles as my buyers submitted a dollar amount request for compensation based on the results of their inspection of my home. Skeptic that I am, I half expected Gregg to just say, "Remember how it went down when you bought? Just pay them what they're asking and be done with it." But no. As we talked, he keyed on my comment that I had employed the same roofing company throughout my years of ownership and he suggested that I have that roofer inspect my home and provide a repair estimate that might well be lower than what the buyers' inspector quoted. Sure enough, that turned out to be the case, allowing me to counter the buyers' request with supporting documentation in hand, saving me money when they agreed. I'm always a little leery when I hear boasts such as "#1 agent in East County," which is what Gregg's signs read. But you get something with Gregg that you don't get with the mega-agencies that advertise all over radio. When you call Gregg, you get Gregg. Evenings, weekends, whenever (though I never tried 3 a.m.). He's quick to respond, even if he doesn't have an answer right then & there. It will come soon. Yes, he has a team that works for him and I had interactions with all of them, but if I ever wanted to speak to the big guy, I could. And service continues even after he's been paid. For example, when Kamps Propane was gullibly convinced by the former owners (or their agent) to bill me for the gas remaining in their tanks at the time of the sale (even though our sales contract explicitly stated otherwise), I contacted Gregg. He wrote out and hand-delivered a check to me that same day to cover the charge, saying he'd work it out with the sellers and their agent later. When I had a question about the effects of the recently passed Prop 19 on my new property tax bill that Gregg couldn't answer, he arranged a free phone consultation for me with his CPA, who was able to explain the new law to me.

There's a reason he's recognized as one of the top real estate professionals in San Diego County…read more Best of the Best. Almost 20 years in real estate and I'd heard the name Gregg Phillipson, hadn't met the man. Then over two years ago, I was hired as Broker of his office. We met and I was startled as to how "real" this man was, just a guy. Words to describe Gregg: Honest, Unpretentious, Straightforward, Caring, and Professional. Easy to talk with. We've had numerous conversations over the past couple of years and I began to look back on our talks to answer this question, "What makes a Great REALTOR®?" What separates the Best from all of the rest? Three things: (1.) They are great Communicators. (2.) They fully understand the Contracts, which allows them to out negotiate the uneducated. (3.) They genuinely Care about their Clients. Gregg has these three qualities in abundance. I call them the three C's of success, and began teaching it in my classes, using Gregg as an example. He's one of a kind, and I am proud to have him in our office and in our profession. Thinking about selling, buying, or investing in real estate? You deserve the Best, do yourself a favor and give Gregg a call - you'll be happy you did.

Based on my experience with Wisam, I recommend hiring Wisam for buying or selling your property for…read morethe following facts: 1- Wisam is very high proficient and knowledgeable to all the information related to buying or selling properties which maybe hidden to many people 2- Wisam has a very high level of customer service which make you feel so comfortable with dealing with him and with the buy/sell process 3- In fact Wisam is very busy however you will not feel that at all and Wisam will make you feel that you are the only client he has because he never delay responding to phone call, text message or email 4- Wisam is going beyond his job and being involve in more responsibilities other that the real estate just to make all the process very smooth and for his client convenience 5- An additional to all above, Wisam is so friendly, responsible, organized, sharp and always on time I can rate my experience with Wisam as 5/5 STARS Thank you Wisam for all you efforts and help I really appreciate it

Well, it has been a year and a half and everyday, I still can't believe I live in the house that I…read moredo.... It is still a dream come true for me...(as I have rented my whole life) Let me tell you a little short story... about two professionals at this office, that made it happen (besides the ole Almighty Himself) Gary Ryerson (randomly became my agent through some referral service... ) THIS DUDE MAKES DREAMS COME TRUE... I coined him as "The Dream Maker" after I closed.... Gary, mind his corny jokes, is determined and handles his BIZNESS... Marc Joplin (the money man= AKA the Lender) cool calm dude... making it happen in a responsible way for buyers... Look, if you are wanting to buy a home, and need to break into the San Diego market with an edge.... give ole DREAM MAKER RYERSON AND LENDER JOPLIN a ring. In all professionalism, this place is legit....